We compared Splunk SOAR and Tines based on our user reviews across 4 parameters. After reading all of the collected data, you can find our conclusion below.
Splunk SOAR is praised for its competitive pricing, automation capabilities, orchestration functionality, and integration options with various security tools. Users appreciate the platform's reporting and analytics tools, customer service, and positive ROI. Tines is valued for its simplicity, flexibility, automation capabilities, integration options, affordability, and positive ROI. Users highlight the ease of use, customization options, and centralized workflows. Both products have areas for improvement, with Splunk SOAR needing enhancements in user interface, automation workflows, documentation, and integration capabilities, while Tines can improve in certain areas to meet user expectations and satisfaction levels.
Features: Splunk SOAR is praised for its strong automation, customization, and scalability capabilities, along with easy integration with Splunk products. Tines is highlighted for its user-friendly automation features and extensive integrations library, but it may be challenging for new users to learn and could be costly for smaller teams.
Pricing and ROI: Splunk SOAR's setup cost has been deemed reasonable and competitive, with flexible licensing options. In contrast, Tines is lauded for its affordability, straightforward setup process, fair licensing terms, making it an attractive option for users looking for cost-effective solutions. Splunk SOAR's ROI is driven by streamlined operations, reduced response times, and robust automation. Tines' ROI focuses on increased productivity, efficiency, and customizable features for improved outcomes.
Room for Improvement: Splunk SOAR has room for improvement in enhancing user interface, automation workflows, documentation, and integrating third-party tools. Tines could benefit from enhancements to meet user expectations and satisfaction levels.
Deployment and Customer Support: Splunk SOAR's setup process has mixed feedback regarding its complexity and time frame, which can take anywhere from hours to months. Tines stands out for its speedy and straightforward deployment, intuitive interface, and streamlined workflow configuration. While opinions vary on Splunk SOAR's customer service, with some experiencing challenges, Tines is known for providing swift and comprehensive responses, as well as going the extra mile to address issues.
The summary above is based on 24 interviews we conducted recently with Splunk SOAR and Tines users. To access the review's full transcripts, download our report.
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Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews while Tines is ranked 23rd in Security Orchestration Automation and Response (SOAR). Splunk SOAR is rated 8.0, while Tines is rated 0.0. The top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". On the other hand, Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX, whereas Tines is most compared with Torq, Palo Alto Networks Cortex XSOAR, Swimlane and ServiceNow Security Operations.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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