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Splunk Observability Cloud vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
2nd
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Container Management (10th), Digital Experience Monitoring (DEM) (3rd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
44th
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Server Monitoring (18th), Configuration Management (22nd), Log Management (41st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.6%, up from 1.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.6%
WhatsUp Gold2.0%
Other96.4%
Network Monitoring Software
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously with other applications, analyzing and controlling our API latency required almost five to six hours a day of resources, but with Splunk Observability Cloud, I only need to allocate one to two hours maximum per day to accomplish the same tasks."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"Splunk's dashboards are great."
"Comparing to Cloud, Splunk Cloud, or any other solution, the most valuable feature of Splunk Observability Cloud is that it is entirely based on metrics."
"The best features in Splunk Observability Cloud are the metrics; I can see any logs or anything related to the server or services we want to monitor, and the metrics are a good function."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"It's a very easy-to-use solution."
"What I appreciate most about Splunk Observability Cloud is the correlation feature, specifically the ease of correlating logs and issues to those traces to see where within the path of the business function is failing."
"This product has aided us in procurement and is overall a well-priced solution."
"It is stable."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"WhatsUp Gold is very easy to deploy."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"Their tech support is very good."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
 

Cons

"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."
"Splunk Observability Cloud could be improved by having more integration with Splunk Cloud because at the moment they're two separate products. They're making great moves on what they call unified access; tighter integration is always a good thing."
"I would like to see a very detailed tutorial about it and how any newcomer can be able to use it."
"There is a lot of room for improvement with the automation."
"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."
"I believe that areas of Splunk Observability Cloud that could be improved include the initial setup and instrumentation costs, which take more time for APM."
"In terms of additional features I would want to see in future releases, since Cisco acquired Splunk, more Cisco integration could be beneficial."
"They do not have all the features that I expect right now."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Sometimes it's a little bit slow."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"My understanding is that there are better products out there that do a better job."
 

Pricing and Cost Advice

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"Splunk Observability Cloud is expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk Infrastructure Monitoring is an expensive solution."
"The pricing is reasonable."
"The solution's pricing is costly."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise9
Large Enterprise70
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Splunk Observability Cloud vs. WhatsUp Gold and other solutions. Updated: October 2026.
921,338 professionals have used our research since 2012.