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Splunk Observability Cloud vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
3rd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
107
Ranking in other categories
Container Management (5th), Digital Experience Monitoring (DEM) (2nd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
37th
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
20th
Ranking in Cloud Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Server Monitoring (14th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.6%, up from 1.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.6%
WhatsUp Gold2.1%
Other96.3%
Network Monitoring Software
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"Detectors are a powerful feature."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"We are now able to monitor our infrastructure and get the information in real-time should anything happen."
"My impression of Splunk Observability Cloud's out-of-the-box dashboards and detectors is that the visualization looks excellent, and the implementation is straightforward."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"Splunk APM has helped us to standardize logging and monitoring procedures."
"Splunk Observability Cloud has positively impacted my organization because we have become huge clients."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The documentation is very good."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
 

Cons

"I think Splunk Observability Cloud could be improved by being cheaper."
"A wide variety of logging makes log onboarding difficult."
"I would like to see a very detailed tutorial about it and how any newcomer can be able to use it."
"The product collects a lot of data but it does not assure that it collects all of it."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"If it is a new deployment and you have a medium client with about 2,000 users or computers or servers, it will take about six months just to install and configure."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."
"Regional product team support is not very good."
"The product is old and not updated."
"We can never achieve or get a good picture of the network topology."
"The technical support does not bother to respond."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
 

Pricing and Cost Advice

"It is expensive."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk APM is a very cost-efficient solution."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"The pricing is based on several factors, including the scale of deployment."
"The solution's pricing is costly."
"This is an expensive solution."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise9
Large Enterprise72
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Splunk Observability Cloud vs. WhatsUp Gold and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.