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Splunk Observability Cloud vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
88
Ranking in other categories
Container Management (6th), Digital Experience Monitoring (DEM) (3rd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
29th
Ranking in Network Monitoring Software
22nd
Ranking in IT Infrastructure Monitoring
18th
Ranking in Cloud Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.3%, up from 0.7% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.3%
WhatsUp Gold2.2%
Other96.5%
Network Monitoring Software
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"In terms of the application performance security, application performance tooling has been a key factor for me using Splunk."
"Splunk Real User Monitoring (RUM) has one great advantage in that if they have SAP users, they can monitor their SAP applications."
"The features of Splunk Observability Cloud that I prefer the most are its all-encompassing licensing model, which is comparatively better than others in the market."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"The vibrant dashboards are valuable."
"We are now able to monitor our infrastructure and get the information in real-time should anything happen."
"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."
"Overall, we have been satisfied with the functionality of the product."
"Their tech support is very good."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"One thing good about WhatsUp Gold is that it is fairly stable."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
 

Cons

"Splunk Observability Cloud has not yet completely improved our operational performance for our company's resilience as we are just starting out, however, it will help us ultimately to reduce incident time."
"This solution is difficult to configure and the instructions are complex."
"In the next release, I would like to see more integration with other solutions."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"I don't consider the solution scalable."
"The integrations need to be improved for Splunk Observability Cloud."
"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."
"There is a very big gap in the support."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"The product is old and not updated."
 

Pricing and Cost Advice

"It is expensive."
"Splunk APM is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk Infrastructure Monitoring is an expensive solution."
"Splunk APM is a very cost-efficient solution."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There is a license needed to use WhatsUp Gold."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise55
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Splunk Observability Cloud vs. WhatsUp Gold and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.