Splashtop Remote Support vs TeamViewer Business comparison

Splashtop and TeamViewer are both solutions in the Remote Access category. Splashtop is ranked #15 with an average rating of 9.0, while TeamViewer is ranked #3 with an average rating of 8.5. Splashtop holds a 2.0% mindshare in VUS, compared to TeamViewer’s 11.1% mindshare. Additionally, 100% of Splashtop users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

TeamViewer Business and Splashtop Remote Support compete in the remote access software market. TeamViewer excels in ease of use and overall support, whereas Splashtop is preferred for its robust features.

Features: TeamViewer Business is renowned for multi-platform support, high-quality audio/video capabilities, and the ability to connect to any device from anywhere. Splashtop Remote Support offers strong security protocols, seamless file transfer, and effective multi-monitor support.

Room for Improvement: TeamViewer could enhance its security features and reduce its resource consumption for better performance. It might also benefit from offering more pricing flexibility. Splashtop might improve its user interface to be more intuitive, expand its multi-language support, and enhance its mobile application capabilities.

Ease of Deployment and Customer Service: TeamViewer is known for its straightforward installation and responsive customer service, making it user-friendly. Splashtop provides a similarly easy deployment model, with rapid customer support ensuring quick issue resolution, highlighting its efficiency in service delivery.

Pricing and ROI: TeamViewer Business has a higher initial setup cost, justifying it with comprehensive capabilities and support. Splashtop offers competitive pricing and faster return on investment due to its efficient feature set, providing a budget-friendly option without compromising on essential functionalities.

To learn more, read our detailed Splashtop Remote Support vs. TeamViewer Business Report (Updated: September 2025).

Buyer's Guide

Splashtop Remote Support vs. TeamViewer Business

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of Splashtop Remote Support is 2.0%, up from 1.9% compared to the previous year. The mindshare of TeamViewer Business is 11.1%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.6%
TeamViewer Business	11.1%
Splashtop Remote Support	2.0%
Other	77.3%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Able to boot into safe mode or standard mode remotely and reliable performance

I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

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GouravSuri

Software Engineer (L4) at Uber

Easy to use and offers a good UI to users

In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software. I recommend the product to others since it is a good product for collaboration purposes. There are no connectivity challenges associated with the product. In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees. I rate the tool a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."

"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."

"The interface is user-friendly, and the reporting tool works in real-time."

"What I appreciate most about Microsoft Intune is that we can manage multiple devices simultaneously in a single frame of time, and I can manage everything remotely from anywhere."

"The most valuable feature of Intune is the central dashboard for compliance and policy management."

"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."

"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

More Microsoft Intune pros

"The tool's most valuable features are pricing and easy management."

"The initial setup is simple."

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

"The solution is very fast."

"The file transfers work well, the remote support and hosted solution work well."

"I don't know of any performance problems with TeamViewer - generally, it's a stable product."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"The solution is scalable."

"It's very easy to set up."

"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."

"The most valuable feature of TeamViewer is its ease of use."

"The product is quite stable. The performance is good."

"It is fairly feature-rich and stable."

More TeamViewer Business pros

Cons

"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."

"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."

"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."

"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."

More Microsoft Intune cons

"Splashtop Remote Support needs to improve customization."

"The phone's a little tricky to work with due to the small screen."

"The integration features could be better."

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

"The solution should be able to make an inventory of computers automatically."

"The solution should add more options and tools for shortcuts, administration, etc."

"The solution could have better scalability."

"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."

"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."

"I would like to see TeamViewer support multiple platforms."

"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."

"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."

More TeamViewer Business cons

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

"Microsoft Intune is included in the E5 license at no additional cost."

"I have no comment on pricing of the solution."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

More Microsoft Intune pricing and cost advice

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

"The licensing fees are less than $400 per year."

"The cost is in the thousands of dollars per year."

"TeamViewer has multiple licensing options."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"I used the free version of TeamViewer."

"There is a free and paid version of this solution. I am currently using the free version."

"We are using the free version of TeamViewer."

"We have a permanent license and the price is reasonable."

"The solution's pricing is reasonable."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

13%

Computer Software Company

10%

Retailer

10%

Financial Services Firm

Computer Software Company

12%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

No data available

By reviewers
Company Size	Count
Small Business	38
Midsize Enterprise	29
Large Enterprise	26

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Splashtop Remote Support?

The tool's most valuable features are pricing and easy management.

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What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

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What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

See all answers

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IBM MaaS360 vs Microsoft Intune

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TeamViewer Tensor vs Splashtop Remote Support

Compared 7% of the time

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Compared 6% of the time

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Compared 31% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

September 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

September 2025

Download Splashtop Remote Support product report

Buyer's Guide

TeamViewer Business

September 2025

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Toyota, AT&T, Isuzu, Goodwill

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Splashtop Remote Support vs. TeamViewer Business

September 2025

Free Report: Splashtop Remote Support vs. TeamViewer Business

Find out what your peers are saying about Splashtop Remote Support vs. TeamViewer Business and other solutions. Updated: September 2025.

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