Splashtop Remote Support vs TeamViewer Business comparison

Splashtop and TeamViewer are both solutions in the Remote Access category. Splashtop is ranked #17 with an average rating of 9.0, while TeamViewer is ranked #1 with an average rating of 8.8. Splashtop holds a 2.0% mindshare in VUS, compared to TeamViewer’s 10.5% mindshare. Additionally, 100% of Splashtop users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

TeamViewer Business and Splashtop Remote Support are competing in the remote support solutions category. Splashtop Remote Support appears to have the upper hand due to its cost-effective pricing and robust features that offer better value for budget-conscious buyers.

Features: TeamViewer Business provides cross-platform access, high-definition video support, and a comprehensive suite for collaboration. Splashtop Remote Support stands out with its cost-saving remote access solutions, solid security features, and efficient remote reboots.

Room for Improvement: TeamViewer Business could improve its pricing model to better suit small to mid-sized companies, enhance its user interface for ease of use, and offer more flexible subscription options. Splashtop Remote Support might benefit from expanding its remote control capabilities, integrating more third-party applications, and enhancing its reporting tools for business analytics.

Ease of Deployment and Customer Service: TeamViewer offers straightforward deployment and robust customer service that caters to complex integrations. Splashtop excels in simpler, swift deployments with outstanding assistance, appealing to small to mid-sized businesses with its streamlined setup process.

Pricing and ROI: TeamViewer Business has a higher upfront cost, impacting its ROI over time. Splashtop Remote Support offers a lower initial investment, presenting a favorable choice for businesses aiming for rapid ROI, appealing particularly to smaller organizations seeking maximum value.

To learn more, read our detailed Splashtop Remote Support vs. TeamViewer Business Report (Updated: December 2025).

Buyer's Guide

Splashtop Remote Support vs. TeamViewer Business

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of December 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, up from 9.4% compared to the previous year. The mindshare of Splashtop Remote Support is 2.0%, down from 2.0% compared to the previous year. The mindshare of TeamViewer Business is 10.5%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
TeamViewer Business	10.5%
Microsoft Intune	9.5%
Splashtop Remote Support	2.0%
Other	78.0%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Able to boot into safe mode or standard mode remotely and reliable performance

I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

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JIMRALD ABASANTA

IT NETWORK ENGINEER at KFUPM

Remote support has transformed my work and now saves time with fast, secure file transfers

What I appreciate about TeamViewer Business is the reliable and secure connection experienced during file transfers or troubleshooting processes, even when we have to restart the PC; we are still able to connect to the customer quickly. TeamViewer Business offers a free version for both personal and business use. The free version actually covers all the features needed for secure remote connection, which is one of the positive aspects I have experienced. The secure connections and great file transfer feature are super fast and secure, with reliable features during the process of reconnecting and connecting back to clients. Back in 2009 and 2007, the internet did not have the faster features it has today. TeamViewer Business's file transfer feature has made things easier. Instead of downloading a file from a source like HP.com, we just have to transfer the file from our system to the customer securely and quickly. Many technical support people have benefited from that feature, which I find very reliable.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."

"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."

"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."

"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."

"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."

"The features I found most valuable in Intune are its user visibility and troubleshooting options."

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

More Microsoft Intune pros

"The solution is very fast."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

"The tool's most valuable features are pricing and easy management."

"The file transfers work well, the remote support and hosted solution work well."

"The initial setup is simple."

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"Getting started with TeamViewer was easy, with a very straightforward usage"

"The solution is very stable. We've never had a problem with it."

"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."

"It is fairly feature-rich and stable."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

"It is quite simple to set up."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

More TeamViewer Business pros

Cons

"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."

"Installing software in Microsoft Intune can be challenging if it is not already prepackaged."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"For additional functionality, I suggest that Microsoft could expand on asset management. Since the platform is there, they could develop it into a full-fledged asset management system."

"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."

"Lacking ability to leverage more iOS device management internally."

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."

More Microsoft Intune cons

"The integration features could be better."

"The solution should be able to make an inventory of computers automatically."

"The solution should add more options and tools for shortcuts, administration, etc."

"Splashtop Remote Support needs to improve customization."

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

"The phone's a little tricky to work with due to the small screen."

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

"One possible feature would be to have multiple sessions open, as in, if someone has two or three monitors, then you can have two windows show up per monitor instead of having to switch one screen."

"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

"I think TeamViewer has many better options, and I suggest TeamViewer should also offer voice communication with my clients because writing is acceptable, but voice communication is much better."

"The business interface is clunky and not well-documented."

"TeamViewer is expensive, and you get a limited number of connections for your money."

"Some of the additional features, like the meeting stuff, is making it too cluttered."

More TeamViewer Business cons

Pricing and Cost Advice

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"We have the business premium licenses for the solution."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

More Microsoft Intune pricing and cost advice

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

"The licensing fees are less than $400 per year."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

"There is a free and paid version of this solution. I am currently using the free version."

"We are using the standard free version of TeamViewer."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"I used the free version of TeamViewer."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"The cost is in the thousands of dollars per year."

"I used the free version of TeamViewer."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Comms Service Provider

13%

Retailer

12%

Computer Software Company

Manufacturing Company

12%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	117
Midsize Enterprise	46
Large Enterprise	152

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	32

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Splashtop Remote Support?

The tool's most valuable features are pricing and easy management.

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What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

See all answers

What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on...

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Comparisons

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IBM MaaS360 vs Microsoft Intune

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Microsoft Entra ID vs Microsoft Intune

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ScreenConnect vs Splashtop Remote Support

Compared 9% of the time

TeamViewer Tensor vs Splashtop Remote Support

Compared 7% of the time

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Compared 25% of the time

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Compared 9% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 5% of the time

Skype for Business vs TeamViewer Business

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ISL Online vs TeamViewer Business

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

December 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

November 2025

Download Splashtop Remote Support product report

Buyer's Guide

TeamViewer Business

December 2025

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Toyota, AT&T, Isuzu, Goodwill

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Splashtop Remote Support vs. TeamViewer Business

December 2025

Free Report: Splashtop Remote Support vs. TeamViewer Business

Find out what your peers are saying about Splashtop Remote Support vs. TeamViewer Business and other solutions. Updated: December 2025.

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