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ScreenConnect vs Webex Meetings with AT&T comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ScreenConnect
Ranking in Virtual Meetings
17th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Remote Access (14th), Remote Visual Support (3rd)
Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of ScreenConnect is 2.3%, up from 1.7% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
ScreenConnect2.3%
Webex Meetings with AT&T1.7%
Other96.0%
Virtual Meetings
 

Featured Reviews

Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
Bryant Carthan - PeerSpot reviewer
Branch Head, Training Branch at United States Marine Corps
It integrates well with our learning management system, but the break-out rooms are a little rough around the edges
There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ease of use is good, it's very easy to use, very easy to understand."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"We are more efficient at resolving end-user tickets as a result of implementing this product, with our ticket count lower and our ticket throughput increased because now we just click a button to connect and we're off and running."
"In terms of pricing, this has been the most affordable, reliable and convenient remote assistance software/service that I have come across."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"It's very low maintenance."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"It is super easy to use and relatively inexpensive."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"Installation was straightforward."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"Having Webex has been crucial for maintaining our training programs during COVID."
"It made it simple for users to join, work together, and share screens."
 

Cons

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"Eventually, we're going to be moving to them and shutting off ConnectWise."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"My immediate supervisor said it was lacking in documentation and had too many words to describe how to use the product when crafting instructions to send to our third party consultant who was going to connect to our system behind our firewall."
"The ability to autolock Windows desktop on remote computers after a remote session disconnects would be ideal."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"It would be nice if there were more integrations available."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It could be more secure."
 

Pricing and Cost Advice

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
"It is priced fairly."
"I download the product for free with ConnectWise RMM's license."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"We pay $3,000 USD for the service, yearly upfront."
"We pay an annual licensing fee."
"Good price and works well."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
12%
Comms Service Provider
10%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
No data available
 

Also Known As

ConnectWise Control
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

Jon Rosen Systems
Information Not Available
Find out what your peers are saying about ScreenConnect vs. Webex Meetings with AT&T and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.