We performed a comparison between ScienceLogic and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Power packs."
"One of the valuable features is rapid dashboards."
"When it comes to features, the power pack is the most valuable."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Dynamic Component Mapping is key and unique."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The most valuable features of ScienceLogic are AI and machine learning."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"Alerts and episodes are valuable to me."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"It's scalable and expands well."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"We liked the built-in calculation of health scores."
"Admins do not have direct access to the reporting."
"They should improve their support process and add chat."
"It was challenging onboarding users."
"They need a little more self-service."
"The product is not user-friendly."
"ScienceLogic could improve the implementation, it could be made easier."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"We'd like them to show more inputs on the dashboard."
"We also faced challenges relating to UI development."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"It would be good if an interface was included in the next release."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
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ScienceLogic is ranked 13th in IT Infrastructure Monitoring with 42 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. ScienceLogic is rated 8.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our ScienceLogic vs. Splunk ITSI (IT Service Intelligence) report.
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