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SAP SuccessFactors Recruiting vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors Recruiting
Ranking in Talent Acquisition
8th
Average Rating
8.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Acquisition
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), AI-Agents for HR (5th)
 

Mindshare comparison

As of July 2026, in the Talent Acquisition category, the mindshare of SAP SuccessFactors Recruiting is 1.2%, up from 0.2% compared to the previous year. The mindshare of UKG is 5.6%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Mindshare Distribution
ProductMindshare (%)
UKG5.6%
SAP SuccessFactors Recruiting1.2%
Other93.2%
Talent Acquisition
 

Featured Reviews

ManujGupta - PeerSpot reviewer
Chief Executive Officer at Orane Consulting Pvt Ltd
AI recruiting workflows have accelerated hiring cycles and provide deeper analytics insights
There is no complexity in deploying SAP SuccessFactors Recruiting. Over a period of time, we understand the nuances and are comfortable with everything. Employee Central to SAP SuccessFactors Recruiting integration is still a weak area that needs improvement. We are now able to integrate with LLM models outside SAP SuccessFactors Recruiting. With AI, we can provide all those touchpoints as AI integrations in reports and dashboards. Vanilla reports and dashboards are not user-friendly and not beneficial. However, when we integrate with Employee Central and the outside world, integrating these data sets with AI, people are able to realize those values.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP SuccessFactors Recruiting is valuable for recruitment; it is web-based, which is not amazing, but it does the work and is handling all our requirements."
"In terms of processes, we are able to provide ROI measurement showing that what used to take 30 days for an open position now takes 50% or 70% of that time with AI features and outside world social media integrations, video integrations, and other tools."
"It is a huge timesaver and having all our info in the same platform is fantastic."
"The implementing staff has been very friendly."
"I believe it was well worth it based on the former HRIS."
"The reliability and the expertise which they deliver are wonderful."
"The entire product has been completely wonderful to work with."
"They continuously seek to add new features and capabilities and listen to customers and partner very well with us to deliver what we need and offer new tools."
"Benefits, Life Events and OE have allowed us to move away from paper and integrate and track our data with our benefit providers, allowing us to better focus on improving benefits and communications versus data entry."
"Reporting"
 

Cons

"There are a lot of components that need to be configured, and it requires BTP to integrate to the ECC. SAP SuccessFactors Recruiting is quite complex. It is not straightforward to use."
"Employee Central to SAP SuccessFactors Recruiting integration is still a weak area that needs improvement."
"I would love to see a Text Box added to the Status page."
"We did encounter some deployment issues."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Customer Service: At times it takes days to get a return call. Technical Support: At times it take days to get a return call."
"Payment services continues to be our biggest area of concern."
"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."
"Customer service is 5/10. Technical support is 5/10."
"Customer service is awful. Technical support is awful."
 

Pricing and Cost Advice

Information not available
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What needs improvement with SAP SuccessFactors Recruiting?
There is no complexity in deploying SAP SuccessFactors Recruiting. Over a period of time, we understand the nuances and are comfortable with everything. Employee Central to SAP SuccessFactors Recru...
What is your primary use case for SAP SuccessFactors Recruiting?
I have been working with SAP SuccessFactors Recruiting for the last five years. In my current profession, I have overall experience of 30 years. We are a consulting firm that keeps doing projects. ...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP SuccessFactors Recruiting vs. UKG and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.