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SAP Data Services vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
SAP Data Services offers significant time and cost savings, enhancing productivity and aligning with digital trends for improved effectiveness.
Sentiment score
6.1
Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Customer Service

Sentiment score
6.7
SAP Data Services support receives mixed reviews, with high marks for urgent issues but inconsistencies lead some users to seek alternatives.
Sentiment score
7.0
Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
The level three support is better because they know what they are doing.
SAP BI Architect at a government with 10,001+ employees
Their technical support is good; they respond promptly and are very helpful.
Go High Level Manager at Virtual Worker Now
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Automation Engineer at Axe Automation
The experience was positive with prompt responses from their team.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Scalability Issues

Sentiment score
7.4
SAP Data Services is highly scalable, efficiently manages data operations, supports various organizational sizes, and improves performance for enterprises.
Sentiment score
7.4
Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
SAP BI Architect at a government with 10,001+ employees
Zapier is suitable for small or simpler automation but not for complex ones.
Automation Engineer at Axe Automation
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Product Owner | Integration
 

Stability Issues

Sentiment score
7.6
SAP Data Services is highly stable, user-friendly, with occasional hardware-related issues, and remains reliable with minimal glitches.
Sentiment score
6.7
Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.
I would rate the stability of SAP Data Services as very stable, a ten.
Data Services Consultant at a tech services company with 1-10 employees
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Product Owner | Integration
 

Room For Improvement

SAP Data Services struggles with job handling, integration, user interface complexity, pricing, scalability, and support effectiveness.
Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services does handle integration with third-party systems.
Data Services Consultant at a tech services company with 1-10 employees
The documentation is not up to the mark.
SAP BI Architect at a government with 10,001+ employees
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Webflow Developer at Qureos
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Product Owner | Integration
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Setup Cost

SAP Data Services pricing is competitive for enterprises but can be substantial for small businesses with variable licensing costs.
Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.
The pricing is in accordance with market standards and even lower in some cases.
Chief Technology Advocate at PURESOFT GLOBAL LLC
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Go High Level Manager at Virtual Worker Now
 

Valuable Features

SAP Data Services provides scalable data migration and integration with advanced features, including ETL, data quality, and SAP connectivity.
Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services is mainly used for extraction of data, and it works with all databases.
SAP BI Architect at a government with 10,001+ employees
It remains a fast data-moving tool, faster than most new ones.
Data Services Consultant at a tech services company with 1-10 employees
They have approximately 7,000 connections.
Product Owner | Integration
The automation capabilities are impressive.
Business Intelligence Developer at a consultancy with 51-200 employees
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Categories and Ranking

SAP Data Services
Ranking in Data Integration
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Data Quality (2nd)
Zapier
Ranking in Data Integration
17th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Cloud Data Integration (12th), Business Orchestration and Automation Technologies (16th), AI Software Development (14th)
 

Mindshare comparison

As of January 2026, in the Data Integration category, the mindshare of SAP Data Services is 1.5%, down from 2.5% compared to the previous year. The mindshare of Zapier is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Market Share Distribution
ProductMarket Share (%)
SAP Data Services1.5%
Zapier0.7%
Other97.8%
Data Integration
 

Featured Reviews

reviewer2686500 - PeerSpot reviewer
SAP BI Architect at a government with 10,001+ employees
Integration has become more robust and seamless
SAP Data Services is mainly used for extraction of data, and it works with all databases. The flows and everything are configured effectively. One of the most valuable features is that it is integrated. Compared to the past, it is much more robust and easier to use. The only issue is that documentation is not up to the mark. The data quality management features support our business because we can fetch anything based on the requirements. Before, we used to have a tough time getting data, but now, with HANA and all these tools, it is seamless.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.
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881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
University
10%
Financial Services Firm
9%
Retailer
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise36
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
No data available
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SAP Data Services vs. Zapier and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.