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SAP Data Services vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
SAP Data Services delivers 300% ROI, cuts costs and time, enhances data quality, and offers rapid deployment with advanced technology.
Sentiment score
6.5
Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
6.7
SAP Data Services customer support is praised for technical expertise but criticized for response delays and limited language options.
Sentiment score
7.2
Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
The level three support is better because they know what they are doing.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
7.4
SAP Data Services is highly scalable, effectively supporting varied enterprise sizes with excellent workload management and expansion ratings.
Sentiment score
7.6
Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
7.6
SAP Data Services is stable and reliable, with occasional crashes but generally user-friendly across various sectors, including telecom.
Sentiment score
6.9
Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

SAP Data Services faces integration, performance, customization, and cost challenges, needing interface improvements and better multilingual and technical support.
Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
The documentation is not up to the mark.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

SAP Data Services pricing is high, appealing to enterprises, with costs influenced by licensing, maintenance, and usage-based models.
Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

SAP Data Services offers robust ETL, integration, data quality features, user-friendly interface, SQL support, and scalable connectivity.
Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
SAP Data Services is mainly used for extraction of data, and it works with all databases.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
 

Categories and Ranking

SAP Data Services
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Data Integration (11th), Data Quality (2nd)
Zapier
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (10th)
 

Featured Reviews

Ramesh Pampana - PeerSpot reviewer
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services ( /products/sap-data-services-reviews ) include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI ( /products/microsoft-power-bi-reviews ), which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI ( /products/microsoft-power-bi-reviews ). SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM ( /categories/application-lifecycle-management-alm-suites ), Cloud ALM ( /categories/application-lifecycle-management-alm-suites ), SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
9%
Government
8%
Computer Software Company
12%
Financial Services Firm
11%
University
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
No data available
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SAP Data Services vs. Zapier and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.