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Informatica Intelligent Data Management Cloud (IDMC) vs SAP Data Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Informatica IDMC enhances data quality, efficiency, and analytics, offering secure integration and reduced cloud migration costs for businesses.
Sentiment score
6.7
SAP Data Services delivers 300% ROI, cuts costs and time, enhances data quality, and offers rapid deployment with advanced technology.
We see return on investment from this solution in terms of time; time reduction or cost benefits is what we are getting very good results from.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
 

Customer Service

Sentiment score
6.9
Informatica's customer service is praised for quick, knowledgeable support, though response times can vary with customization and membership levels.
Sentiment score
6.7
SAP Data Services customer support is praised for technical expertise but criticized for response delays and limited language options.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
If they are unsure how to resolve an issue, they keep customers informed, providing updates about progress and ensuring communication with the product team to deliver accurate responses.
I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Unlike level one where they basically search for the notes and provide responses, level two and level three are much better.
 

Scalability Issues

Sentiment score
7.3
Informatica IDMC delivers scalable, flexible data management across cloud and on-premise environments, accommodating diverse enterprise needs efficiently.
Sentiment score
7.4
SAP Data Services is highly scalable, effectively supporting varied enterprise sizes with excellent workload management and expansion ratings.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
I find Informatica Intelligent Data Management Cloud (IDMC) to be a sustainable and scalable solution.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
 

Stability Issues

Sentiment score
7.7
Informatica Cloud is highly rated for stability, despite occasional issues; support effectively resolves any reported bugs.
Sentiment score
7.6
SAP Data Services is stable and reliable, with occasional crashes but generally user-friendly across various sectors, including telecom.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
 

Room For Improvement

Informatica IDMC requires improvements in integration, user interface, performance, support consistency, connectivity, automation, data tagging, and pricing.
SAP Data Services faces integration, performance, customization, and cost challenges, needing interface improvements and better multilingual and technical support.
One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach.
The observability concept in Informatica Intelligent Data Management Cloud (IDMC) needs improvement as the capabilities are not up to the mark compared to the industry.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
The documentation is not up to the mark.
 

Setup Cost

Informatica IDMC, a costly solution for large enterprises, offers extensive features and flexibility, justifying its premium pricing.
SAP Data Services pricing is high, appealing to enterprises, with costs influenced by licensing, maintenance, and usage-based models.
IDMC is often described as the 'Ferrari of Master Data Solutions,' implying that while expensive, it is business-critical and, therefore, justified.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
I think the costs are reasonable for the kinds of features that Informatica Intelligent Data Management Cloud (IDMC) has.
 

Valuable Features

Informatica IDMC excels in data management with strong integration, AI-driven analytics, and a flexible user interface.
SAP Data Services offers robust ETL, integration, data quality features, user-friendly interface, SQL support, and scalable connectivity.
Informatica Intelligent Data Management Cloud (IDMC) can connect to pretty much any application, including Oracle Analytics and Power BI, and it works quite seamlessly.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
In on-premise, we call it EDC for metadata management, while in cloud-based technologies, it is known as the Metadata Command Center, which serves the same purpose as EDC concerning CDGC.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
SAP Data Services is mainly used for extraction of data, and it works with all databases.
 

Categories and Ranking

Informatica Intelligent Dat...
Ranking in Data Integration
4th
Ranking in Data Quality
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
186
Ranking in other categories
Business Process Management (BPM) (11th), Business-to-Business Middleware (6th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (1st), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)
SAP Data Services
Ranking in Data Integration
11th
Ranking in Data Quality
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Data Integration category, the mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 3.6%, down from 6.3% compared to the previous year. The mindshare of SAP Data Services is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Market Share Distribution
ProductMarket Share (%)
Informatica Intelligent Data Management Cloud (IDMC)3.6%
SAP Data Services1.9%
Other94.5%
Data Integration
 

Featured Reviews

SaurabhGaonshindhe - PeerSpot reviewer
Modular structure and AI features stream new reporting processes
One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach. My experience with technical support from Informatica is quite interesting; I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products, because my team can do some hands-on using their free licenses or one-month kind of products. However, for products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.
Ramesh Pampana - PeerSpot reviewer
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI, which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI. SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
10%
Insurance Company
7%
Manufacturing Company
14%
Computer Software Company
11%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise24
Large Enterprise134
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise36
 

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
 

Also Known As

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
 

Overview

 

Sample Customers

The Travel Company, Carbonite
EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Find out what your peers are saying about Informatica Intelligent Data Management Cloud (IDMC) vs. SAP Data Services and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.