SalesLoft vs Zoho CRM comparison

SalesLoft and Zoho are both solutions in the Opportunity Management category. SalesLoft is ranked #11 with an average rating of 8.0, while Zoho is ranked #5 with an average rating of 8.0. SalesLoft holds a 1.2% mindshare in OM, compared to Zoho’s 5.4% mindshare. Additionally, 100% of SalesLoft users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

SalesLoft

Read 1 SalesLoft review

93 Views
19 Comparison Views

100% willing to recommend

Zoho CRM

Read 53 Zoho CRM reviews

449 Views
35 Comparison Views

88% willing to recommend

SalesLoft

Zoho CRM

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Executive Summary

We performed a comparison between SalesLoft and Zoho CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, monday.com, Pipedrive and others in Opportunity Management.

To learn more, read our detailed Opportunity Management Report (Updated: June 2025).

Buyer's Guide

Opportunity Management

June 2025

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Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SalesLoft

Ranking in Opportunity Management

11th

Average Rating

8.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho CRM

Ranking in Opportunity Management

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

CRM (5th), Sales Force Automation (4th)

Mindshare comparison

As of July 2025, in the Opportunity Management category, the mindshare of SalesLoft is 1.2%, down from 1.3% compared to the previous year. The mindshare of Zoho CRM is 5.4%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Opportunity Management

Featured Reviews

reviewer2668035

Account Executive at a tech company with 51-200 employees

Connecting directly with sales tools facilitates seamless outreach and messaging

Being able to set up the cadences in steps is very helpful, where it moves on to the next step, and also where it connects with SalesLoft ( /products/salesloft-reviews ) Sales Navigator. So far, being able to connect directly, instead of switching back and forth to Sales Navigator, has worked well. Also, being able to send messages directly from SalesLoft ( /products/salesloft-reviews ) through LinkedIn Sales Navigator messaging is very useful. I can do everything right from the SalesLoft page without continuously switching between SalesLoft and Sales Navigator.

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AmerKhan

Senior Director - Head of Solution Engineering at Osol tech (Private) Limited

Diverse integrations assist in seamlessly aligning marketing efforts with sales tracking

Zoho CRM is flexible due to its integrations, like with Zoho Campaign, helping integrate marketing efforts with CRM processes. It offers a no-cost entry with the ability for three users to use it at no charge, which is beneficial for startups to explore the platform without financial strain. This enables me to start using the platform, handle opportunities, and get a feel before committing financially.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SalesLoft's customer support has been really good."

"It is customizable. We have customized the CRM according to our needs."

"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."

"What I appreciate about Zoho CRM is the customization."

"The most valuable features are the lead, opportunity and task management as well as dashboard creation, reporting, contact management and campaigns."

"The camera feature is valuable because it provides a look and feel."

"The user interface, especially the dashboard, offers good navigation."

"CRM software that's simple to use, with good technical support, scalability, and stability."

"There are many features that capture customer data."

More Zoho CRM pros

Cons

"Navigating through emails and LinkedIn messages to find which ones have been opened could be improved. I can see email open rates, but identifying who actually opened them is difficult."

"The tool is hard for people who have worked with Microsoft Office for a long time."

"There was a challenge while deploying Zoho when we brought an API code. Because integrations "aren't perfect" for every organization."

"It is hard to modify information around a customer. You need to pay for the features and the tool needs to improve it."

"The analytics and AI suggestion features need improvement."

"Pricing for Zoho CRM could be improved because it is expensive. My company also needs some analytics, so it would be good if Zoho CRM had built-in analytics."

"I would like to see better integration with Zoho Creator."

"It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart."

"We would like to always email users as soon as any new features are launched."

More Zoho CRM cons

Pricing and Cost Advice

Information not available

"The basic plan has changed from $15 to $25 or $30."

"The price of Zoho CRM is already competitive, but we would always like to have a better discount. Most of the features are included in the price but if we want the extra features then we have to purchase them."

"Zoho CRM has a subscription-based license, which is not too expensive."

"We consider it a good value and found it to be cost-effective."

"The tool started out quite cheap. It's had some changes with small and medium business subscriptions, but it's still worth the price. I'd say it's priced a bit below the medium range."

"The solution is cost-effective."

"We pay for an annual license to use this solution."

"There is an annual license."

More Zoho CRM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Opportunity Management solutions are best for your needs.

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860,632 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

44%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with SalesLoft?

Navigating through emails and LinkedIn messages to find which ones have been opened could be improved. I can see email open rates, but identifying who actually opened them is difficult. Possibly ad...

See all answers

What is your primary use case for SalesLoft?

Currently, I am focusing on new business, so outreach is important, and cadences are very important.

See all answers

What advice do you have for others considering SalesLoft?

Be precise about your cadences and make them your own. Being able to add or remove steps within the cadences to customize them is amazing. Also, make sure to name your cadences possibly by outreach...

See all answers

What do you like most about Zoho CRM?

Zoho CRM integrates easily with customer service workflows.

See all answers

What is your experience regarding pricing and costs for Zoho CRM?

I rate the pricing as a five out of ten, as it offers good value for money.

See all answers

What needs improvement with Zoho CRM?

The analytics and AI suggestion features need improvement.

See all answers

Comparisons

No data available

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Oracle CRM vs Zoho CRM

Compared 5% of the time

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Product Reports

Buyer's Guide

Opportunity Management

June 2025

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Buyer's Guide

Zoho CRM

June 2025

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Also Known As

Costello

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Overview

SalesLoft offers a deeper understanding of customer needs and behaviors, helping businesses deliver meaningful engagement across the customer lifecycle. We help organizations anticipate customer needs, design better journeys, and build more agile, proactive customer strategies.

SalesLoft

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

Zoho

Sample Customers

Patientpop, cognism, vena, pandadoc

JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult

Buyer's Guide

Opportunity Management

June 2025

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We monitor all Opportunity Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.