Improved lead conversations through AI-powered scoring and automation helps us focus on the right leads, with end-to-end sales automation managing tasks from lead capture to deal closure, thereby saving time on repetitive tasks.
Zoho CRM is appreciated for its ease of use and customization capabilities, allowing businesses to tailor solutions with integration support. Its lead management, analytics, and cloud performance provide a cost-effective CRM experience. However, the mobile app is complicated, data management is manual, and integration options are lacking. Analytics are not user-friendly, scalability issues exist for enterprise use, and more customization is needed for roles and modules.
