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ProcessMaker vs Studio Creatio comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Process Management (BPM)
2nd
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
ProcessMaker
Ranking in Business Process Management (BPM)
40th
Ranking in Business Orchestration and Automation Technologies
35th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
13th
Ranking in Business Orchestration and Automation Technologies
18th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
26
Ranking in other categories
Rapid Application Development Software (17th), Low-Code Development Platforms (11th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.8% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere0.9%
Studio Creatio1.2%
ProcessMaker0.9%
Other97.0%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A valuable feature of Automation Anywhere for my needs is IQ Bot because it covers most of the semi-structured and structure data. That's where we are struggling a lot. So, IQ Bot is a very good solution to know and bring onboard for the automation of unstructured and semi-structured data."
"Automation Anywhere includes IQ Bots. So, IQ Bots is the key part of Automation Anywhere. You can work on any type of PDF, images, invoices, or billing things in any company. You can just upload it and extract the data, then use it as you require. It is a key part of Automation Anywhere: the best part."
"The Visual Studio integration is smooth and user-friendly."
"The stability of Automation Anywhere is not a concern when deployed on the cloud."
"The ability to automate renewals of government licenses four times a year is valuable."
"A cloud deployment typically takes no more than one business day."
"In some cases, we see savings on the order of $100,000 and, in the newer processes that we are trying to do, it may be up to $1,000,000."
"We used to do many daily routine checks and jobs. We have implemented the automation knowledge which resulted in good productivity, time-saving, and extra efforts being reduced."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of this solution is its simplicity."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"Whenever you need a new feature, you can build on top of your session."
"The tool enables users to work offline through the mobile application."
"To have the ability to truly customize and build every internal process just the way our organization prefers."
"As a former user, Studio Creatio positively impacted my organization in terms of customer engagement; the actual system was great, but given that sometimes the actual data within a company isn't as joined up as it could be, I cannot fault it."
"Studio Creatio has positively impacted my organization mostly by speeding up the process at which clients can open an account, and we tried to shorten the time on an automatic flow to make it easier and reduce the time needed to open the account and ensure the entire workflow functions optimally."
 

Cons

"The bot creation process is tedious. The solution has a lot of features, but since you have to drag down a lot of the commands, it can get tedious to use it. You end up having to use the mouse a lot more."
"There are areas of improvement needed, such as complex decision-making skills. When updates are made, the IQ Bot's actions can be affected, leading to decision-making failures."
"I would like to see a lot around API integration going forward, like the ability for other systems to talk to the AI better by opening it up. I would like to see more chatbots or anything in the journey of making it truly immersive for human workers working with these bots."
"Version 11 is a bit heavy. At times, it takes a toll on the computing resources."
"There is a lot of scope for improvement in terms of stability. It is a concern, because right now we are close to 20 to 25 percent false negatives that are coming up."
"When comparing the code under version checks, although there is a change done, it doesn't say so because the change is done at the variable level and not in the line of code."
"The AI centricity is a bit behind compared to the way we see Microsoft and AWS doing it. This is the feedback that I have also given to them. They need to expand themselves to provide more services than just RPA. Only RPA may not be enough for us, and it would not be our preferred choice for an automation tool."
"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It would take some time because of lagging. Everybody would have to stop doing it and maybe do it when everybody has finished their work, probably at night shift if everybody is in day shift or after business hours."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The mobile version of the solution could be improved. It's hard to customize it."
"They can improve the business rules for defining the type and quantity of the business load."
"If you really want a BI-capable tool, it is better to acquire licenses of such products."
 

Pricing and Cost Advice

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"The pricing for Automation Anywhere is reasonable."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can."
"The pricing model can be a bit more flexible."
"Its cost is good."
"When you compare the cost of Automation Anywhere with UiPath and Blue Prism, those others are much less. Licensing-wise, UiPath wins the deal."
"The enterprise version is expensive for small businesses and individual users."
"We have a yearly license."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"There is a license required for this solution."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"It is fairly competitive."
"The tool is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Computer Software Company
10%
Construction Company
18%
Manufacturing Company
13%
Financial Services Firm
12%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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What is your experience regarding pricing and costs for Studio Creatio?
The experience with pricing, setup cost, and licensing was that licenses were very limited. To request another licens...
What needs improvement with Studio Creatio?
Specifically speaking, other than checking on the metrics for the contact center and ensuring that they are all align...
What is your primary use case for Studio Creatio?
I have been using Studio Creatio for about two years. My main use case for Studio Creatio is sales enablement and wor...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Rangel Logistics Solutions
Find out what your peers are saying about ProcessMaker vs. Studio Creatio and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.