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Parasoft SOAtest vs SmartBear TestComplete vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Parasoft SOAtest enhances API testing efficiency and ROI with minimal coding, despite lacking a comprehensive metrics system.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Sentiment score
6.7
Tricentis Tosca offers positive ROI through quick test automation, benefiting agile environments by reducing testing time and costs.
We found Parasoft SOAtest to be quick in building up test patterns, allowing us to create complex tests efficiently.
QA Lead at a financial services firm with 51-200 employees
Tasks that previously took four or five minutes can now be completed in 20 to 30 seconds with the help of the tool.
Quality Specialist 2A at a financial services firm with 10,001+ employees
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
QA Analyst at a tech services company with 501-1,000 employees
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Senior Director at Ascendion
 

Customer Service

Sentiment score
7.7
Customer service is excellent, with fast responses and effective problem resolution, despite challenges with complex issues and regional availability.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Sentiment score
6.7
Tricentis Tosca's customer service is efficient and knowledgeable, though some users experience delays and desire process improvements.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Senior Director at Ascendion
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
Technical Architect at MOURI Tech
Response through chat has been replaced by chatbots, which has impacted the experience.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.0
Parasoft SOAtest scales well with proper licensing, though larger tests and memory management need careful planning in CI/CD contexts.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
Sentiment score
7.2
Tricentis Tosca is praised for scalability, effectively managing concurrent tests and meeting enterprise requirements despite some cost challenges.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Senior Director at Ascendion
Scalability is excellent with Tricentis Tosca.
Senior Software Engineer 2 at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.0
Parasoft SOAtest is generally stable, but memory consumption can cause occasional issues, especially with complex scenarios on low-end systems.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
Sentiment score
7.4
Tricentis Tosca is generally stable, with minor errors, and users highly rate its reliable automated testing capabilities.
In particular use cases with numerous steps, it experiences crashes.
Quality Specialist 2A at a financial services firm with 10,001+ employees
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
Senior Software Engineer 2 at a tech services company with 51-200 employees
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
Senior Director at Ascendion
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
Test Automation Specialist at Accenture
 

Room For Improvement

Parasoft SOAtest needs better reports, interface, performance, integration, automation, documentation, price, startup time, memory use, and user-friendliness.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
Tricentis Tosca struggles with upgrades, high costs, mobile testing difficulties, and requires improvements in AI, UI, and reporting.
It did not support enough of the protocols or cryptography formats we needed, which led us to create our own solutions.
QA Lead at a financial services firm with 51-200 employees
One improvement would be to integrate it with modern technologies such as AI, so we can generate test cases by providing the details so that it can generate the structure, and later the person working can modify and enhance it.
Quality Specialist 2A at a financial services firm with 10,001+ employees
In terms of improvements for Parasoft SOAtest, some features could be added or perhaps existing areas could be improved, such as lowering prices.
CEO at SMOne
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
QA Analyst at a tech services company with 501-1,000 employees
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
Technical Architect at MOURI Tech
Moving to a cloud-based application rather than a desktop one could improve Tosca.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
The Vision AI implementation works very slowly, affecting the speed of our work.
Test Automation Specialist at Accenture
 

Setup Cost

Enterprise buyers find Parasoft SOAtest expensive but worthwhile due to robust features and scalability, despite complex licensing.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Tricentis Tosca's pricing is high, appealing to large enterprises with flexible licensing, though costly for smaller companies.
Parasoft SOAtest is expensive, but it was acquired because the company was dissatisfied with Quick Test Pro.
QA Lead at a financial services firm with 51-200 employees
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
Senior Director at Ascendion
A yearly license costs around 20,000 euros.
Test Automation Specialist at Accenture
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
 

Valuable Features

Parasoft SOAtest provides rapid functional testing setup, extensive API support, seamless integration, and comprehensive validation tools for scalable end-to-end testing.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Tricentis Tosca offers model-based automation, scriptless testing, drag-and-drop functionality, and AI optimization, enhancing ease of use and integration.
Parasoft SOAtest is very good at ensuring tests don't pass or fail until they genuinely pass or fail.
QA Lead at a financial services firm with 51-200 employees
Parasoft SOAtest improves the quality of the application, increases security and security compliance, and it is a cost-effective tool.
CEO at SMOne
The best feature of Parasoft SOAtest is the extension tool where we can write our custom scripts.
Quality Specialist 2A at a financial services firm with 10,001+ employees
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
QA Analyst at a tech services company with 501-1,000 employees
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
Test Automation Specialist at Accenture
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
Senior Director at Ascendion
 

Mindshare comparison

As of April 2026, in the Functional Testing Tools category, the mindshare of Parasoft SOAtest is 2.0%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.8% compared to the previous year. The mindshare of Tricentis Tosca is 12.0%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Tricentis Tosca12.0%
SmartBear TestComplete5.0%
Parasoft SOAtest2.0%
Other81.0%
Functional Testing Tools
 

Featured Reviews

reviewer2772063 - PeerSpot reviewer
Quality Specialist 2A at a financial services firm with 10,001+ employees
Has reduced manual testing effort with customization options but occasionally crashes during complex executions
One improvement would be to integrate it with modern technologies such as AI, so we can generate test cases by providing the details so that it can generate the structure, and later the person working can modify and enhance it. We can add more customized tools, and reporting can be enhanced. Currently, the reporting part is at a step level, and it does not give details for a particular test case, so improvements in those areas would be beneficial. There are performance issues where the tool crashes sometimes. In particular use cases with numerous steps, it experiences crashes. I have encountered stability and performance issues with it.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
reviewer2740515 - PeerSpot reviewer
Senior Software Engineer 2 at a tech services company with 51-200 employees
Automation test development becomes accessible and effective for functional testers
Tricentis Tosca is a codeless tool, making it easy for everyone to understand the transition of how to develop scenarios or test cases. In Tricentis Tosca, analyzing failures is straightforward because every time it fails somewhere, I get the screenshot, which helps me analyze how and why it failed. It has all the modules, including some pre-built ones that can be reused efficiently. Compared to other code tools such as Selenium, where I used to develop one script in one day, with Tricentis Tosca I can easily develop one script in four hours or three hours, saving four to five hours in a day.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
6%
Manufacturing Company
12%
Financial Services Firm
12%
Computer Software Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise23
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise72
 

Questions from the Community

What is your experience regarding pricing and costs for Parasoft SOAtest?
I am not involved in the pricing aspect, setup cost, or licensing cost of Parasoft SOAtest. Our dedicated tools and s...
What needs improvement with Parasoft SOAtest?
One improvement would be to integrate it with modern technologies such as AI, so we can generate test cases by provid...
What is your primary use case for Parasoft SOAtest?
We use Parasoft SOAtest for API testing and service virtualization with responder setup. Service virtualization is ve...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

SOAtest
No data available
Orchestrated Service Virtualization
 

Overview

 

Sample Customers

Charter Communications, Sabre, Caesars Entertainment, Charles Schwab, ING, Intel, Northbridge Financial, Capital Services, WoodmenLife
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, BrowserStack, Worksoft and others in Functional Testing Tools. Updated: March 2026.
885,444 professionals have used our research since 2012.