What is our primary use case?
We primarily use the solution for API testing for banking clients.
What is most valuable?
It is very easy to understand.
We can do a lot with it. Since this is a commercial tool, we can have more functionality in place.
It covers more things like ADI and APIs, et cetera.
Everything is in one place, right there, so you don't need to go anywhere. With one single tool, you have everything you need.
You can even test the UI as well.
The initial setup is very easy.
There is nice functionality under the Service Virtualization feature.
The solution is stable.
Technical support is helpful.
This product easily scales.
Parasoft actually provides very extensive coverage. For example, in SAP applications, we have various EDIs, and integrated development. That also is supported by Parasoft. In the market, we don't have many of the tools there to test those things. It's nice to be able to with this product.
What needs improvement?
UI testing should be more in-depth. Right now, they only have one feature: record and play. We need to have a bit more in terms of functionality. We hope they will improve on this in the future.
For how long have I used the solution?
I've been using the solution for more than eight years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. You can easily use it across multiple applications, and you can link it with your CI/CD pipeline.
We have 400 to 500 people using the solution. Most of them are associated with QA.
How are customer service and support?
This is a commercial tool, so they have very nice customer support. If you write any query to their system or if you send an email to them, you'll get a reply as soon as possible. They'll not take more than 24 hours to respond to you, so they're actually quite responsive and fast.
How would you rate customer service and support?
How was the initial setup?
The solution offers a very simple, straightforward setup. You just need to install it and get a license. Once it is up and running, you can directly use all of its functionalities.
The initial setup was very fast and only took 15 to 20 minutes.
What's my experience with pricing, setup cost, and licensing?
The price is average. It isn't overly expensive.
What other advice do I have?
We are a customer and end-user.
This is actually a very reliable tool. If a person is new and they don't know the coding, they can still start with this. You can, of course, write code. If you don't want to write code, you can also add validations. I'd recommend it to other companies, especially if they have a new or young team, as there isn't too much coding involved, and team members can easily train themselves in terms of how to use the product. It's easy to learn.
I'd rate the solution eight out of ten. In the single tool, you have different functionalities for testing different implementations, SOAP services, REST services, ADIs, and messages queues. You also have functional testing, performance testing, service virtualization, and data development. Everything is in a single tool. It's great.
Which deployment model are you using for this solution?
Hybrid Cloud