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Oracle Cloud Infrastructure (OCI) vs Red Hat OpenShift vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Oracle Cloud Infrastructure boosts ROI through cost reduction, with many clients seeing benefits within one to two years.
Sentiment score
7.5
Red Hat OpenShift boosts productivity and efficiency with scalability, reduced downtime, high ROI, and seamless integration for secure sectors.
Sentiment score
7.0
Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Platform Engineer & Manager at a computer software company with 51-200 employees
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency.
Infrastructure Manager at Appzone Group
It is always advisable to get the bare minimum that you need, and then add more when necessary.
Vice President at a financial services firm with 10,001+ employees
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
Solution Architect And Senior Consultant at Keysight Technologies
 

Customer Service

Sentiment score
6.2
Oracle Cloud Infrastructure's support is considered good but inconsistent, with varying responses and room for improvement in escalation processes.
Sentiment score
6.8
Red Hat OpenShift's support is praised for expertise but criticized for variable response times and unclear documentation.
Sentiment score
6.8
Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.
Oracle support is very friendly and provided free of cost.
Associate Director at LTI - Larsen & Toubro Infotech
Red Hat's technical support is responsive and effective.
Infrastructure Manager at Appzone Group
Customer support is really good because so far in our case, we have always received a prompt response, and they have been really helpful to us.
ML Engineer - Specialist at a tech vendor with 10,001+ employees
The response time for customer support is excellent, and they go deep and can resolve things easily.
Operation Director at Zaintech
 

Scalability Issues

Sentiment score
7.3
Oracle Cloud Infrastructure offers scalable, flexible, and high-performance services with a pay-as-you-go model appreciated by enterprises.
Sentiment score
7.5
Red Hat OpenShift is highly rated for scalability, praised for automated scaling despite minor on-prem and competition challenges.
Sentiment score
7.7
Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.
There are no issues with Oracle Cloud Infrastructure's support for scalability demands.
Associate Director at LTI - Larsen & Toubro Infotech
The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
Manager IT Infrastructure at a government with 1,001-5,000 employees
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Platform Engineer & Manager at a computer software company with 51-200 employees
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
System Analyst at Freelancer
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Oracle Cloud Infrastructure is valued for stability, performance, and uptime, comparable to AWS and Azure, despite occasional connectivity issues.
Sentiment score
7.8
Red Hat OpenShift is praised for stability, with minor bugs often attributed to human error and rated highly by users.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.
Red Hat OpenShift can scale to thousands of nodes, allowing multiple clusters to be managed in different geolocations and managed by centralized advanced cluster management, ACM.
Operation Director at Zaintech
It provides better performance yet requires more resources compared to vanilla Kubernetes.
Platform Engineer & Manager at a computer software company with 51-200 employees
I've had my cluster running for over four years.
Infrastructure Manager at Appzone Group
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
It is definitely very stable.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

Oracle Cloud users want improved support, documentation, integration, usability, pricing, availability, automation, AI, globalization, security, and performance.
Red Hat OpenShift needs better documentation, Kubernetes integration, and improvements in security, scaling, cost, and multi-cluster management.
Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.
AWS services typically offer more flexibility to end users.
Associate Director at LTI - Larsen & Toubro Infotech
In Autonomous, for example, where I think an autonomous database should manage storage correctly on its own, my experience is that often we have many allocated storage spaces that are free, but it is impossible to reclaim.
DBA at a tech services company with 5,001-10,000 employees
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
Platform Engineer & Manager at a computer software company with 51-200 employees
Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services.
Vice President at a financial services firm with 10,001+ employees
If I could change or improve one thing about Red Hat OpenShift, it would be to provide more information on the web because the information is limited and I need to explore more.
Manager Cybersecurity at a outsourcing company with 201-500 employees
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Independent Business Consultant at Freelance
Using AI extensively to make the platform easier to use would also be beneficial.
Director at GenRocket
 

Setup Cost

Oracle Cloud Infrastructure offers competitive pricing with potential savings, but costs can vary and reach up to $40,000 monthly.
Red Hat OpenShift pricing varies by nodes and hosting, with enterprises benefiting from bundled pricing and supportive services.
Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.
A 50% cost reduction compared to AWS was estimated.
Associate Director at LTI - Larsen & Toubro Infotech
Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Senior Technical Lead at MORO
The pricing for Red Hat OpenShift is considered quite high.
Manager for Middleware at a computer software company with 1,001-5,000 employees
My experience with pricing, setup cost, and licensing shows that Red Hat OpenShift comes out as an expensive solution compared to having AKS, GKE, or EKS.
Lead Solution Architect at a tech vendor with 1,001-5,000 employees
Salesforce Platform may be on the expensive side.
Director at GenRocket
It is on the expensive side, unfortunately.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

Oracle Cloud Infrastructure offers comprehensive features including scalability, security, integration, and cost-effective solutions with advanced AI support and automation.
Red Hat OpenShift offers fast deployment, scalability, security, and multi-cloud support with seamless Kubernetes integration and reliable performance.
Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.
Applications using Oracle Database not only work seamlessly on Oracle Cloud Infrastructure (OCI) but also benefit from a 25% offset on Oracle Database licenses.
Associate Director at LTI - Larsen & Toubro Infotech
Oracle Cloud Infrastructure (OCI)'s cost management tools helped us create a map of the cost of the various objects and services.
DBA at a tech services company with 5,001-10,000 employees
Because it was centrally managed in our company, many metrics that we had to write code for were available out of the box, including utilization, CPU utilization, memory, and similar metrics.
Vice President at a financial services firm with 10,001+ employees
The main benefits Red Hat OpenShift provides for me as a final user include the capacity to integrate third-party tools and also the integration between observability, security, and monitoring capacities.
Architect Projects at a tech vendor with 10,001+ employees
This is one of the main things, in addition to having integration with ACM and ACS, where we can have the ability to manage multiple clusters and to secure them, deploy them, manage them, run GitOps and day-two operations, as well as upgrades and other functionality which is made easy using these tools.
Operation Director at Zaintech
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Solution Architect And Senior Consultant at Keysight Technologies
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Account Manager at Red Hat
 

Mindshare comparison

As of May 2026, in the PaaS Clouds category, the mindshare of Oracle Cloud Infrastructure (OCI) is 5.7%, down from 7.2% compared to the previous year. The mindshare of Red Hat OpenShift is 7.4%, down from 12.2% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Red Hat OpenShift7.4%
Salesforce Platform3.6%
Oracle Cloud Infrastructure (OCI)5.7%
Other83.3%
PaaS Clouds
 

Featured Reviews

EmmanuelCatalano - PeerSpot reviewer
DBA at a tech services company with 5,001-10,000 employees
Cloud platform has supported cost control and database integration but still needs better metrics and storage
I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database in Oracle Cloud Infrastructure (OCI), for example, in the past months related to the asset of the metrics. We found problems related to what we wanted to show to the customer about the database because many metrics were missing. We usually worked together with members of Oracle Italia to ask them to introduce some metrics, for example, those that do not work correctly about CPU usage, memory usage, or network usage. There were some metrics in Oracle Autonomous Database in dedicated infrastructure that did not allow us to show correct information to the customer. We usually needed to ask Oracle Italia to introduce some metrics or clarify metric usage. In some cases, they showed incorrect data in the output, so we had to work with them to solve this problem. I am speaking about problems from approximately one year ago, so I do not know if they have fixed all of it now. One problem I faced in the past with Oracle Cloud Infrastructure (OCI) was also related to documentation. Sometimes there are differences between Oracle Autonomous Database usage on shared infrastructures compared to dedicated infrastructures. When searching for documentation, it is not clear if one aspect or solution is usable in both technologies or on both shared and dedicated infrastructures. I found some documents proposed for Autonomous Database and then discovered that the case was applicable only for shared infrastructure, not dedicated. Oracle Italia explained to me that Oracle Autonomous Database on shared and dedicated are different products. However, I do not understand why if I have the same version of Oracle in both architectures, I cannot have access to some tools or internal packages in both technologies. We usually had to ask them to introduce also in dedicated infrastructures the use of some Oracle PL/SQL packages, some internal packages, for example, for the management of queues. Another aspect is that the storage of Oracle is not very user-friendly. In Autonomous, for example, where I think an autonomous database should manage storage correctly on its own, my experience is that often we have many allocated storage spaces that are free, but it is impossible to reclaim. We need to expand storage and pay for it, even though it is free. I think that regarding the internal management of storage, Oracle can improve.
Pratul Shukla - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees
Adopting a flexible and efficient approach with noticeable improvements in operational costs and continued challenges in job management
Currently, one of the biggest challenges we face is with services and jobs. For spawning batches, although it has crons, it is not easy to integrate with enterprise systems such as Autosys. The entire company uses Autosys, but we are not able to integrate it effectively. We need intermediate servers to run OC utility commands and initiate the cron job. We have to do a lot of modifications to ensure our batches work properly. With physical or virtual servers, even in AWS, we are able to write and manage multiple jobs. Managing batches in Red Hat OpenShift has been a significant challenge. Integrating third parties is a challenge with Red Hat OpenShift. For example, with Elasticsearch, onboarding itself was difficult, running file beats and dealing with routing issues. It is not straightforward, especially since we have some components in AWS as. AWS has many capabilities that come out of the box and are easier to work with compared to Red Hat OpenShift. Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
23%
Manufacturing Company
10%
Government
7%
Computer Software Company
7%
Financial Services Firm
12%
Government
8%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise20
Large Enterprise54
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise48
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

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What do you like most about Oracle Cloud Infrastructure Registry?
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What needs improvement with Oracle Cloud Infrastructure Registry?
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How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective....
What needs improvement with OpenShift?
Areas where Red Hat OpenShift can be improved include the licensing being a bit complex and maybe expensive, as that ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA
UPS, Cathay Pacific, Hilton
ADP
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: April 2026.
892,487 professionals have used our research since 2012.