We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Works very quickly and is well managed."
"Amazon has a much better understanding of the workflow of data scientists and machine learning processes. This is seen by their SageMaker which offers different versions of the models to be used."
"Very good automation and very stable."
"Serverless computing: This can be more cost-efficient just regarding computing resources than renting or purchasing a fixed quantity of servers, which involves periods of underutilization or nonuse."
"There is no downtime. The solution is reliable."
"The capacity to grow dynamically based on our needs is most valuable. We can increase resources dynamically. It is also very reliable and fast to implement."
"With the pay-as-you-go model, we don't have to predict future IT needs. We can just scale up as we want. That helps with a lot of agility in deploying stuff in our IT infrastructure."
"It has a dynamic scaling capacity which is very helpful."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"I love the report building that is available."
"The most valuable feature is ease of use."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"A great platform to import, manage and save customer data."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"The interface is relatively complex."
"The technical support package for free trial users should be built on and improved."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
"Some extensions are better than others."
"The pricing could be more competitive."
"The customization could improve. However, it depends on the customization needed."
"I'm just bugged by the charges that I'm not really able to manage."
"There should be improvement in terms of creating databases of varying sizes which would provide flexibility."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"Its documentation and price should be better."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"This platform is indeed on the expensive side."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
