"Technical support is quite helpful."
"It is very easy to set up. It is also easy to use. It has a lot of services and integrations. We've been able to integrate whatever we need until now."
"AWS's containerization is the most useful feature for us."
"In general, the cost management in Amazon is complicated. It's not too straightforward."
"AWS is easy to manage."
"Amazon AWS is very user-friendly."
"The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared."
"The features that I have found most valuable are their compute and their Relational Database Service."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"The solution provides a preferred method of backing up data."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"Salesforce is a phenomenal application. It's very diverse."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"Its stability, performance, and usability are most valuable."
"Not all of the functionality is available in Europe and our customers in France want to be able to use features that are only available in the US."
"You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management."
"They can launch the Oracle service in Azure, and we expect that this should be possible in Amazon AWS as well."
"The technical support can take longer than expected sometimes. They could improve on this."
"Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."
"I'd love to see an Amazon data center here in Peru."
"The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive."
"AWS could be more scalable."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"Integration needs improvement."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"There needs to be more documentation."
"I was using the nonprofit free version of Salesforcecalled Vtiger which is different from the main version. It has a lot less accessibility than others and a lot less flexibility. It was more difficult to adjust, but ultimately it was satisfactory. I believe they still have a long way to make it very satisfactory. It's good software and platform. However, Salesforce is an okay platform to utilize. Additionally, the reports need some improvement."
"Its documentation and price should be better."
Amazon Web Services (AWS), is a collection of cloud computing services, also called web services, that make up a cloud-computing platform offered by Amazon.com. These services operate from 12 geographical regions across the world. The most central and well-known of these services arguably include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3". Amazon markets AWS as a service to provide large computing capacity more quickly and more cheaply than a client company building an actual physical server farm.
Amazon AWS is ranked 2nd in PaaS Clouds with 151 reviews while Salesforce Platform is ranked 3rd in PaaS Clouds with 41 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.0. The top reviewer of Amazon AWS writes "Flexible, scales well, and offers good stability". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". Amazon AWS is most compared with Microsoft Azure, OpenShift, SAP Cloud Platform, IBM Public Cloud and SAP HANA Enterprise Cloud, whereas Salesforce Platform is most compared with Microsoft Azure, ServiceNow, Microsoft PowerApps, Oracle Application Express (APEX) and Appian. See our Amazon AWS vs. Salesforce Platform report.
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