


SailPoint Identity Security Cloud and OneLogin are both prominent in the identity and access management category. Based on the available data, OneLogin seems to have the upper hand due to its user-friendly interface and cost-effectiveness.
Features: SailPoint Identity Security Cloud offers robust features including flexible provisioning policies, a wide range of out-of-the-box connectors, and comprehensive governance and compliance modules. It also supports rapid deployment and extensive application server integration. OneLogin stands out for its ease of use, featuring single sign-on, smooth onboarding and offboarding processes, and seamless integration, providing simplified access management.
Room for Improvement: SailPoint Identity Security Cloud is criticized for high pricing, complex configurations, and the need for better automation and a more intuitive interface. Its partnership program also requires more flexibility. OneLogin, while generally effective, could benefit from enhanced support for legacy systems and UI improvements. Users also seek more out-of-box connectors and enhanced customer service following its acquisition by One Identity.
Ease of Deployment and Customer Service: SailPoint Identity Security Cloud supports on-premises, hybrid, and cloud deployment, offering structured support through community forums but occasionally takes time to resolve issues. OneLogin, being primarily cloud-based, is appreciated for its customer service, actively engaging users through an ideas portal to drive product enhancements. However, it has encountered some challenges since its acquisition by One Identity.
Pricing and ROI: SailPoint Identity Security Cloud is considered expensive, especially for smaller businesses, with potential additional costs for extra modules. Despite the cost, the ROI is recognized through streamlined access control and risk reduction. OneLogin, regarded as competitively priced, presents good value, particularly for educational institutions, although post-acquisition, its pricing transparency could improve.
Omada Identity has definitely helped us save time when provisioning access for various identities.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
OneLogin by One Identity has delivered a return on investment since it saves employees by managing hundreds of users' logins in one place instead of requiring multiple employees.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
When documentation was needed, the response came within about ten minutes, which is greatly appreciated.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
OneLogin by One Identity's scalability is mainly automatic, so we do not have to do much.
OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
Needed improvements include that some parts of the UI look old, and the report and analytics could be more detailed.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The pricing is good, and I believe it is cheaper than other products.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
The improvements noticed include that the login is quick, reliable, and users rarely face problems with the login system, leading to fewer login-related tickets that are now negligible.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Market Share (%) |
|---|---|
| SailPoint Identity Security Cloud | 26.8% |
| Omada Identity | 5.6% |
| OneLogin by One Identity | 1.5% |
| Other | 66.1% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 42 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 9 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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