We performed a comparison between Netskope and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management."
"The client size and architectural components in Netskope are far better than other solutions."
"The interface is good."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"The automation offered by the product is pretty solid."
"They are very good at CASB as compared to other players."
"The most valuable feature of Netskope is protection."
"The scalability is pretty good."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"It is straightforward to set up."
"It is a stable solution."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"I like the web filtering capabilities."
"The most valuable feature is the manageability of the micro tunnels."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"There could be room for improvement in the subscription process."
"There could be better integration with other solutions."
"Deployment and policy tweaking were two areas where improvement needs to be made."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"Technical support and the user interface could be improved."
"They could add endpoint security features."
"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"There is some issue while accessing the portal. It takes too long."
"Users report application access or latency issues with Zscaler Private Access."
"An area for improvement would be the ease of configuration."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"We'd like to have two-factor authentication that is quite simple."
Netskope is ranked 4th in Secure Access Service Edge (SASE) with 35 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. Netskope is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella and Cloudflare Access, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cisco AnyConnect Secure Mobility Client and Cloudflare Access.
See our list of best Secure Access Service Edge (SASE) vendors.
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