We compared Microsoft Defender for Cloud Apps and Netskope CASB based on our users’ reviews in five categories. After reading the collected data, you can find our conclusion below.
Comparison Results: Microsoft Defender is the preferred option over Netskope due to its integration with other Microsoft tools, user-friendly interface, and affordability for smaller businesses. Netskope has a large client base and impressive features like cloud app authorization and regulatory classification, but lacks integration and has reporting and support limitations. Microsoft Defender offers superior threat protection and coordination for detecting and responding to threats.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"Defender's integration with our identity solutions is critical in our current setup."
"Shadow IT discovery is the feature I like the most."
"I like the alert policies because they are quite robust. It has some built-in templates that we can easily pick up. One of them is the alert for mass downloads, when a particular user is running a massive download on your SharePoint site."
"All of the features are valuable because all of the features are related."
"The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows MCAS to apply policies with SharePoint, Teams, and OneDrive is being used predominantly."
"The most valuable feature is its policy implementation."
"I like the web GUI/the management interface. I also like the security of Microsoft. As compared to other manufacturers, it's less complex and easy to understand and work with."
"The feature that I like best is the GUI."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"It has hundreds of features and many of them are useful."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"The most valuable feature of Netskope is protection."
"It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control."
"The interface is good."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Generally, the pricing can always be improved along with the management system."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"We would like to get more information from the endpoint. I don't get enough detailed information right now on why something failed. There is not enough visibility."
"The technical support team has room for improvement."
"I want them to enhance in-session policy."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"There could be more granular roles that are out of the box included in the product."
"Defender could integrate better with multi-cloud and hybrid environments. It requires some additional configuration to ingest data from non-Azure environments and integrate it with Sentinel."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"I would like to have an identity theft protection function."
"The product's high price is an area of concern where improvements are required."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"The solution is still pretty new to the CASB environment."
"They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs."
"The CSPM model needs to improve."
More Microsoft Defender for Cloud Apps Pricing and Cost Advice →
Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Netskope is rated 8.4. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Prisma Access by Palo Alto Networks, Qualys VMDR and Forcepoint CASB, whereas Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Cisco Umbrella, Skyhigh Security and Cato SASE Cloud Platform. See our Microsoft Defender for Cloud Apps vs. Netskope report.
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