NETSCOUT nGeniusONE vs Observer GigaStor comparison

NETSCOUT and Viavi Solutions are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #28 with an average rating of 8.7, while Viavi Solutions is ranked #86. NETSCOUT holds a 1.2% mindshare in NMS, compared to Viavi Solutions’s 0.4% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

4,060 Views
3,004 Comparison Views

94% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

1,133 Views
714 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Observer GigaStor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and Observer GigaStor compete in the network performance monitoring and diagnostics market. NETSCOUT nGeniusONE appears to have the upper hand in ease of use and customer satisfaction, while Observer GigaStor stands out for its comprehensive feature set and analysis capabilities, suitable for those seeking in-depth network insight.

Features:NETSCOUT nGeniusONE offers real-time monitoring, extensive analytics, and proactive issue resolution. Observer GigaStor provides detailed forensic analysis, robust data capture, and significant storage capacity.

Room for Improvement:NETSCOUT nGeniusONE could enhance its advanced analytics capabilities, expand on integration options, and improve scalability for larger enterprises. Observer GigaStor could benefit from an easier setup process, more intuitive user interface, and reduced resource consumption during operations.

Ease of Deployment and Customer Service:NETSCOUT nGeniusONE facilitates a straightforward deployment with comprehensive support services, making it accessible for businesses. Observer GigaStor, despite offering extensive documentation and support, presents a steeper learning curve due to its advanced features.

Pricing and ROI:NETSCOUT nGeniusONE may have a higher upfront cost but delivers strong ROI through network efficiency and reduced downtime. Observer GigaStor, while initially more cost-effective, could incur additional expenses in storage and customization, though its detailed analysis may provide long-term savings for detailed network performance insights.

To learn more, read our detailed NETSCOUT nGeniusONE vs. Observer GigaStor Report (Updated: February 2026).

Buyer's Guide

NETSCOUT nGeniusONE vs. Observer GigaStor

February 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

28th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Observer GigaStor

Ranking in Network Monitoring Software

86th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (14th), Network Packet Broker (NPB) (10th)

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.5% compared to the previous year. The mindshare of Observer GigaStor is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
Observer GigaStor	0.4%
Other	98.4%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is visibility."

"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."

"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."

"Packet decode and bandwidth analysis reports are the two most valuable features."

"We build application dashboards and performance indexes for locations."

"Stability-wise, I rate the solution a ten out of ten."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."

More NETSCOUT nGeniusONE pros

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

Cons

"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"The pricing could benefit from being somewhat lower for broader adoption."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"The solution could do more for security. It should offer more security-related features."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

More NETSCOUT nGeniusONE cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

Pricing and Cost Advice

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The product is too expensive compared to other products."

"It is a little overall pricey and expensive, but you get what you pay for."

"The platform is expensive."

"The biggest problem we have with this product is the expense."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

More NETSCOUT nGeniusONE pricing and cost advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

Comparisons

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Compared 9% of the time

Dynatrace vs NETSCOUT nGeniusONE

Compared 8% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 7% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 5% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 5% of the time

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Wireshark vs Observer GigaStor

Compared 16% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 11% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 9% of the time

Fortinet FortiSIEM vs Observer GigaStor

Compared 8% of the time

Ixia Network Packet Brokers vs Observer GigaStor

Compared 7% of the time

More Observer GigaStor Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

Observer GigaStor

January 2026

Download Observer GigaStor product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

Cerner Corporation

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

NETSCOUT nGeniusONE vs. Observer GigaStor

February 2026

Free Report: NETSCOUT nGeniusONE vs. Observer GigaStor

Find out what your peers are saying about NETSCOUT nGeniusONE vs. Observer GigaStor and other solutions. Updated: February 2026.

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