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Datadog vs NETSCOUT nGeniusONE comparison

Datadog and NETSCOUT are both solutions in the Network Monitoring Software category. Datadog is ranked #4 with an average rating of 8.7, while NETSCOUT is ranked #15 with an average rating of 8.8. Datadog holds a 3.3% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.
Datadog
Read 187 Datadog reviews
  • 5,896 Views
  • 1,370 Comparison Views
97% willing to recommend
NETSCOUT nGeniusONE
Read 50 NETSCOUT nGeniusONE reviews
  • 2,453 Views
  • 1,211 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

NETSCOUT nGeniusONE and Datadog are both powerful network performance monitoring tools, each catering to unique functionalities. NETSCOUT offers a more in-depth analysis with its specialized traffic inspection capabilities, making it ideal for detailed analysis tasks, while Datadog's extensive integrations and user-friendly dashboards make it a preferable option for cloud environments.

Features: NETSCOUT nGeniusONE provides deep packet inspection, packet capture, and NetFlow collection, along with the UC analyzer for monitoring real-time communications, all of which enhance its detailed traffic analysis capabilities. Datadog, on the other hand, excels with intuitive dashboards, seamless integrations with cloud services, and the ability to turn complex metrics into actionable insights quickly. It also simplifies infrastructure monitoring through its user-friendly ecosystem.

Room for Improvement: NETSCOUT nGeniusONE's complex user interface and reliance on physical agents are noted concerns, alongside a need for improved modular payment options, which complicate its usage. Users mention complexities with software updates too. Datadog's high pricing and the intricate navigation of its extensive features pose challenges, along with data usage costs and limited enterprise-level configuration options, which impact its appeal.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE is typically deployed on-premises, suitable for traditional setups but challenging in deployment, often requiring specialized contractors for technical support. Datadog stands out for cloud environments, offering flexibility and scalability. Nonetheless, its rising costs and support challenges in managing various features need attention.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as more expensive with its comprehensive feature set, often underutilized, and an inflexible pricing model. However, it delivers value through reduced troubleshooting times. Datadog's flexible pricing still presents as costly due to data scaling but improves operational efficiency through its quick issue resolution capabilities. Users must manage their pricing models carefully to avoid unexpected costs.

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To learn more, read our detailed Datadog vs. NETSCOUT nGeniusONE Report (Updated: June 2025).
Buyer's Guide
Datadog vs. NETSCOUT nGeniusONE
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced diverse returns with Datadog, reporting time savings, reduced blindspots, enhanced visibility, integration benefits, and efficiency improvements.
Sentiment score
6.5
NETSCOUT nGeniusONE boosts efficiency by reducing troubleshooting time, enhancing visibility, and improving user satisfaction despite licensing challenges.
 

Customer Service

Sentiment score
7.3
Datadog customer service is responsive and professional, offering proactive support despite occasional delays in their ticket system.
Sentiment score
6.2
NETSCOUT nGeniusONE support is valued for expertise but faces mixed feedback on response times and engineer availability.
No quotes available
For more quotes and insights, download the Datadog report
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
For more quotes and insights, download the NETSCOUT nGeniusONE report
reviewer2598618 - PeerSpot reviewer
MH
ES
 

Scalability Issues

Sentiment score
7.6
Datadog scales efficiently with diverse technologies, though rising costs and limited API capabilities remain concerns for some users.
Sentiment score
7.9
NETSCOUT nGeniusONE efficiently scales for growth with virtual technology, though hardware costs and configuration may affect expansion.
No quotes available
For more quotes and insights, download the Datadog report
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
For more quotes and insights, download the NETSCOUT nGeniusONE report
 

Stability Issues

Sentiment score
8.0
Datadog offers reliable performance with minimal downtime, resolving integration issues promptly and maintaining consistent uptime even during peak traffic.
Sentiment score
8.0
NETSCOUT nGeniusONE is reliable with rare downtime; minor issues occur, but support is responsive and stability is high.
No quotes available
For more quotes and insights, download the Datadog report
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
For more quotes and insights, download the NETSCOUT nGeniusONE report
ES
reviewer2598618 - PeerSpot reviewer
MH
 

Room For Improvement

Datadog struggles with performance, usability, and cost issues, requiring improvements in integration, documentation, and user interface.
NETSCOUT nGeniusONE needs a user-friendly interface, improved integration, modular pricing, and enhanced cloud capabilities to address user challenges.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
For more quotes and insights, download the Datadog report
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Customers want to have service assurance, including NPM and APM, from one vendor.
For more quotes and insights, download the NETSCOUT nGeniusONE report
Timothy Spangler - PeerSpot reviewerreviewer1599867 - PeerSpot reviewer
ES
reviewer2598618 - PeerSpot reviewer
MH
 

Setup Cost

Datadog's pricing model is flexible yet can be costly, requiring careful planning to optimize its comprehensive features and avoid surprises.
Enterprise users find NETSCOUT nGeniusONE reliable and valuable, but expensive, with complex pricing and crucial licensing considerations for upgrades.
The setup cost for Datadog is more than $100.
For more quotes and insights, download the Datadog report
The cost depends on the size of the customer, as sizing controls the pricing.
For more quotes and insights, download the NETSCOUT nGeniusONE report
 

Valuable Features

Datadog excels in integration, monitoring, and data visualization, enhancing system reliability and efficiency with seamless AWS synchronization.
NETSCOUT nGeniusONE excels in real-time monitoring, traffic analysis, and data insights, favored by large finance and manufacturing companies.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
For more quotes and insights, download the Datadog report
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
For more quotes and insights, download the NETSCOUT nGeniusONE report
Timothy Spangler - PeerSpot reviewerreviewer1599867 - PeerSpot reviewer
MH
ES
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
15th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.3%, down from 4.6% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
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Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
See all answers
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
See all answers
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
See all answers
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
See all answers
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
See all answers
 

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Compared 12% of the time
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Compared 10% of the time
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Compared 10% of the time
SolarWinds NPM vs NETSCOUT nGeniusONE Logo
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Compared 8% of the time
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Product Reports

Buyer's Guide
Datadog
June 2025
Datadog reportDownload Datadog product report
Buyer's Guide
NETSCOUT nGeniusONE
May 2025
NETSCOUT nGeniusONE reportDownload NETSCOUT nGeniusONE product report
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

  • Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
  • Metrics: Offers deep insights into system performance and user behavior.
  • Log Management: Provides powerful analytics for logs and seamless log aggregation.
  • Unified Tagging: Facilitates organization and retrieval of metrics and logs.
  • APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
  • Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

  • System Reliability: Helps ensure uptime and performance across cloud environments.
  • Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
  • Operational Efficiency: Streamlines monitoring and log management tasks.
  • Flexible Integrations: Adapts to various cloud services and infrastructure setups.
  • Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Datadog
The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
NETSCOUT
 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Cerner Corporation
Buyer's Guide
Datadog vs. NETSCOUT nGeniusONE
June 2025
Free Report: Datadog vs. NETSCOUT nGeniusONE
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