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Observer GigaStor vs Wireshark comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer GigaStor
Ranking in Network Troubleshooting
14th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (94th), Network Packet Broker (NPB) (11th)
Wireshark
Ranking in Network Troubleshooting
4th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Network Troubleshooting category, the mindshare of Observer GigaStor is 2.1%, up from 1.8% compared to the previous year. The mindshare of Wireshark is 13.5%, up from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Market Share Distribution
ProductMarket Share (%)
Wireshark13.5%
Observer GigaStor2.1%
Other84.4%
Network Troubleshooting
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
Vijay Duggal - PeerSpot reviewer
Provides detailed traffic analysis and helps troubleshoot issues
There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"What's best about Wireshark is that it doesn't require installation. It supports cards and monitoring permissions and is sufficient for appending and capturing activities. You won't need to install other tools to use Wireshark, so this saves you time. You can capture packets at any time from your laptop through Wireshark."
"It helps in analyzing if something looks suspicious, such as a brute force attack or scanning from somewhere."
"It's easy to troubleshoot issues because there's a large online community."
"Setup is very easy. It's also possible to change source code and compile if you want to change something in the code, because it's free."
"The GUI is easy to use."
"You can use Wireshark to see the traffic packet format, the IP layers, the fields, and the enabled flags."
"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."
"I can save the traffic and analysis when I want to. Also, it's especially helpful to follow the stream (TCP, UDP, etc.)."
 

Cons

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I wish the filters were a little bit more prepopulated."
"We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer."
"The solution’s user interface could be improved."
"In the future, it would be nice to see color coding. It is just black and white."
"The product is great but I wish there were more of an emphasis on the command line tools."
"Wireshark could be improved with a delay option when getting data automatically."
"It needs the ability to follow multiple interfaces for specific traffic from different network zones/virtual networks. It would help to understand how any packet is going through the network."
"It is difficult to scale this solution."
 

Pricing and Cost Advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
"I am using the free version of this solution."
"Wireshark is free of charge, and there's no license involved."
"Wireshark is open-source and free of charge."
"It is an open-source solution."
"I've never personally had to pay for it, making it a highly valuable internet resource that's accessible for use. While they offer some paid versions, our firm has utilized the free version for the past three years."
"Wireshark is an open-source product, so it's free to use."
"It is free."
"We're using the free version of Wireshark."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
7%
University
9%
Computer Software Company
9%
Financial Services Firm
8%
Hospitality Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
 

Overview

 

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Comversion, ADP, Talbots
Find out what your peers are saying about Observer GigaStor vs. Wireshark and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.