NetApp SnapCenter vs Quest Rapid Recovery [EOL] comparison

NetApp and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

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1,758 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

NetApp SnapCenter

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Oct 26, 2025

Quest Rapid Recovery and NetApp SnapCenter compete in the data backup and recovery category. Quest Rapid Recovery seems to have the upper hand due to its speed, reliability, and user-friendly interface, although NetApp SnapCenter offers robust integration and centralized management.

Features: Quest Rapid Recovery provides ease of use with its speed and reliability and excels in point-in-time recovery and push installs without needing agent software for VMs. NetApp SnapCenter offers centralized management, quick cloning for development testing, and robust integration with VMware and NetApp storage systems.

Room for Improvement: Quest Rapid Recovery needs to address GUI lag, limited support for older systems, and improve technical support response time, which often requires manual intervention for configuration backups. NetApp SnapCenter could enhance replication features, resource management, and integration with other backup solutions like Veeam. Granularity in resource grouping and better alerting functionality are also areas for improvement.

Ease of Deployment and Customer Service: Quest Rapid Recovery is offered exclusively on-premises, known for helpful customer support but faces criticism over slow tech support responses due to time zone differences. NetApp SnapCenter is available on-premises and hybrid cloud with mixed reviews on customer service and technical support, pointing to efficiency and issue resolution as areas requiring enhancement.

Pricing and ROI: Quest Rapid Recovery is considered expensive, especially for physical backups, but users value it for its features like deduplication minimizing storage costs. NetApp SnapCenter is generally seen as cost-effective, often bundled with NetApp hardware, eliminating extra licensing fees. Both solutions offer strong ROI by ensuring data recoverability, thus reducing risk and additional storage expenses.

To learn more, read our detailed Backup and Recovery Report (Updated: February 2026).

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February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp SnapCenter

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Backup and Recovery (42nd)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."

"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."

"The main advantage is its fast backup and restore."

"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."

"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"Technical support has been very helpful when we have issues."

"Restoring and cloning are easy to do."

More NetApp SnapCenter pros

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"The compression and deduplication features have helped to save on storage costs."

"The best feature of the solution is the user interface."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

More Quest Rapid Recovery [EOL] pros

Cons

"The installation of NetApp SnapCenter is initially quite difficult, and we have support from NetApp OEM."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"The replication feature needs improvement in future releases."

"Reporting of the jobs could be better."

"One thing that might be improved is the ease of management."

"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."

"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."

"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."

More NetApp SnapCenter cons

"There is room for improvement in customer service and support. I would like to see faster response time."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"It's free. The license is included with other NetApp products."

"The license for SnapCenter was included with the storage array."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The product is inexpensive."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"We have a site license, so it comes with the product."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"Its price is okay. It is reasonable in terms of the way it works."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"I don't think the licensing for the product is very expensive."

"The pricing is on the higher end."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Educational Organization

Manufacturing Company

13%

Performing Arts

11%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

See all answers

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Compared 7% of the time

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Compared 12% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 9% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

NetApp SnapCenter

February 2026

Download NetApp SnapCenter product report

Buyer's Guide

Quest Rapid Recovery [EOL]

February 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

SnapCenter

Dell AppAssure

Overview

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

All for One Steeb AG, Accenture

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: February 2026.

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