NetApp SnapCenter vs Quest Rapid Recovery [EOL] comparison

NetApp and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

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1,233 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

NetApp SnapCenter

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Jul 23, 2025

Quest Rapid Recovery and NetApp SnapCenter compete in the backup and recovery software category. Quest Rapid Recovery has an upper hand in usability and reliability, while NetApp SnapCenter excels in centralized management and integration within existing systems.

Features: Quest Rapid Recovery offers granular recovery points, point-in-time recovery, and built-in encryption. It supports both physical and virtual server backups and uses deduplication and compression to save storage costs. NetApp SnapCenter boasts centralized backup management, seamless integration with VMware, and comprehensive reporting. Its notable features include cloning, role-based access control, and compatibility with existing NetApp storage systems.

Room for Improvement: Quest Rapid Recovery struggles with speed and bug issues and lacks support for MacOS and file-level backup. Users suggest improvements in configuration management and security features. NetApp SnapCenter requires enhanced resource management, simplified installation, and stronger plugin integration. The alerting system and plugin setup also need improvements to address current management complexities.

Ease of Deployment and Customer Service: Quest Rapid Recovery is straightforward for on-premises deployments, though tech support can be slow at times. NetApp SnapCenter supports both on-premises and hybrid environments and has a generally straightforward deployment process, especially with existing NetApp infrastructures. However, its centralized management system is seen as complex by some users.

Pricing and ROI: Quest Rapid Recovery is considered expensive due to per-core licensing and additional features, but it provides a solid ROI with its reliable performance. NetApp SnapCenter offers flexible pricing and often comes included with NetApp storage purchases, allowing cost-effective deployment. Its ROI benefits from integration into existing infrastructure, although some users find it expensive without notable feature improvement.

To learn more, read our detailed Backup and Recovery Report (Updated: August 2025).

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August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp SnapCenter

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Backup and Recovery (52nd)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."

"Technical support has been very helpful when we have issues."

"It has greatly improved our DR activity."

"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."

"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."

"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."

"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."

"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."

More NetApp SnapCenter pros

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"The compression and deduplication features have helped to save on storage costs."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"The best feature of the solution is the user interface."

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

More Quest Rapid Recovery [EOL] pros

Cons

"The tool could be faster."

"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."

"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."

"Reporting of the jobs could be better."

"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."

"One thing that might be improved is the ease of management."

"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."

More NetApp SnapCenter cons

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's free. The license is included with other NetApp products."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The license for SnapCenter was included with the storage array."

"The product is inexpensive."

"We have a site license, so it comes with the product."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

"I don't think the licensing for the product is very expensive."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"The pricing is on the higher end."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Computer Software Company

12%

Performing Arts

Manufacturing Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

See all answers

What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

See all answers

What is your primary use case for NetApp SnapCenter?

I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

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Cohesity DataProtect vs NetApp SnapCenter

Compared 11% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 10% of the time

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Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 34% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 13% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 11% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Acronis Cyber Protect vs Quest Rapid Recovery [EOL]

Compared 9% of the time

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Product Reports

Buyer's Guide

NetApp SnapCenter

August 2025

Download NetApp SnapCenter product report

Buyer's Guide

Quest Rapid Recovery [EOL]

August 2025

Download Quest Rapid Recovery [EOL] product report

Also Known As

SnapCenter

Dell AppAssure

Overview

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

All for One Steeb AG, Accenture

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: August 2025.

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