NetApp SnapCenter vs Quest Rapid Recovery [EOL] comparison

NetApp and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

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1,758 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

NetApp SnapCenter

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Oct 26, 2025

Quest Rapid Recovery and NetApp SnapCenter compete in the data backup and recovery category. Quest Rapid Recovery seems to have the upper hand due to its speed, reliability, and user-friendly interface, although NetApp SnapCenter offers robust integration and centralized management.

Features: Quest Rapid Recovery provides ease of use with its speed and reliability and excels in point-in-time recovery and push installs without needing agent software for VMs. NetApp SnapCenter offers centralized management, quick cloning for development testing, and robust integration with VMware and NetApp storage systems.

Room for Improvement: Quest Rapid Recovery needs to address GUI lag, limited support for older systems, and improve technical support response time, which often requires manual intervention for configuration backups. NetApp SnapCenter could enhance replication features, resource management, and integration with other backup solutions like Veeam. Granularity in resource grouping and better alerting functionality are also areas for improvement.

Ease of Deployment and Customer Service: Quest Rapid Recovery is offered exclusively on-premises, known for helpful customer support but faces criticism over slow tech support responses due to time zone differences. NetApp SnapCenter is available on-premises and hybrid cloud with mixed reviews on customer service and technical support, pointing to efficiency and issue resolution as areas requiring enhancement.

Pricing and ROI: Quest Rapid Recovery is considered expensive, especially for physical backups, but users value it for its features like deduplication minimizing storage costs. NetApp SnapCenter is generally seen as cost-effective, often bundled with NetApp hardware, eliminating extra licensing fees. Both solutions offer strong ROI by ensuring data recoverability, thus reducing risk and additional storage expenses.

To learn more, read our detailed Backup and Recovery Report (Updated: February 2026).

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February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp SnapCenter

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Backup and Recovery (42nd)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has greatly improved our DR activity."

"It helps with strategic planning because it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."

"Technical support has been very helpful when we have issues."

"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."

"Restoring and cloning are easy to do."

"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."

More NetApp SnapCenter pros

"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"The best feature of the solution is the user interface."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"The most valuable feature is the disaster recovery process from the data center."

"The compression and deduplication features have helped to save on storage costs."

More Quest Rapid Recovery [EOL] pros

Cons

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"The replication feature needs improvement in future releases."

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."

"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."

"Plugins should be developed in shorter times. Performance generally could be a little bit faster."

"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."

"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."

More NetApp SnapCenter cons

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The license for SnapCenter was included with the storage array."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's free. The license is included with other NetApp products."

"The product is inexpensive."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"We have a site license, so it comes with the product."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"The pricing is on the higher end."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

"I don't think the licensing for the product is very expensive."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Educational Organization

Manufacturing Company

13%

Performing Arts

11%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

See all answers

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Compared 7% of the time

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Compared 5% of the time

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Compared 12% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 9% of the time

Azure Backup vs Quest Rapid Recovery [EOL]

Compared 4% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

NetApp SnapCenter

February 2026

Download NetApp SnapCenter product report

Buyer's Guide

Quest Rapid Recovery [EOL]

February 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

SnapCenter

Dell AppAssure

Overview

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

All for One Steeb AG, Accenture

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: February 2026.

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