We performed a comparison between NetApp SnapCenter and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."
"The initial setup was straightforward."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"Most banks and financial institutions use the solution."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The most valuable feature is the disaster recovery process from the data center."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."
"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
NetApp SnapCenter is ranked 40th in Backup and Recovery with 24 reviews while Quest Rapid Recovery is ranked 24th in Backup and Recovery with 18 reviews. NetApp SnapCenter is rated 8.0, while Quest Rapid Recovery is rated 8.8. The top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". On the other hand, the top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Commvault Cloud and Veritas NetBackup, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Azure Backup, Dell PowerProtect DD (Data Domain) and Rubrik. See our NetApp SnapCenter vs. Quest Rapid Recovery report.
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