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HPE Zerto Software vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Zerto Software
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
341
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (2nd), Cloud Backup (3rd), Disaster Recovery (DR) Software (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

it_user177801 - PeerSpot reviewer
Jul 23, 2023
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The RTO and RPO are unparalleled. In the event you do have an issue, you can be back up and running (depending on the size of your infrastructure) within minutes. Your RTO can be 15 minutes and data loss be five minutes. I don't think that's matched by anybody else in the field."
"The disaster recovery features are the best I've found."
"Orchestration is much better."
"HPE Zerto Software's near-synchronous replication is great, just based on the small timeline that's there; that's what I found to be most beneficial."
"It is incredibly granular and I really appreciate that."
"A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site. Near-synchronous replication is one of the benefits of Zerto that drove us to choose it over some others. With typical backup and recovery solutions, the recovery point typically is about 24 hours. With the near-synchronous replication, recovery point objectives tend to be minutes or a few seconds if the bandwidth is adequate. That's one of the major benefits of Zerto: there's no need to run incremental backups every xx minutes. And the recovery time is fairly quick as well, like a shutdown and reboot of a VM. Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time. Zerto is also a very easy product to use."
"Zerto has helped significantly reduce downtime and helped reduce DR testing by over 45 percent."
"One of the most valuable features of Zerto is its straightforward cost model."
"The best feature of the solution is the user interface."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
 

Cons

"The tech support on my latest issue wasn't so great. I had to figure a lot of stuff out myself. It could be that I had a Level 1 tech who was new or something, but it seemed like the tech was spitballing, which does not help me."
"The post-configuration part could be improved. For example, it would be super helpful to have the ability to modify DNS. Once the migration is done, we want to do some more modifications to the endpoint."
"An integrated encryption would allow for faster initial install and connection to the remote cloud site."
"I am very pleased with it as is, but the ease of use of the restoration utility could be challenging initially."
"When we migrated to new virtual infrastructure, we had to set up Zerto all over again. And that took a long time. It would be nice if Zerto had some sort of migration tool where you could migrate all of your virtual machines to a new infrastructure without having to set up Zerto all over again."
"I would like to see different reporting options than what is currently available. I would like to be able to grab different data points that do not currently exist in the reporting system."
"I would like to have an overall orchestration capability that would enable you to do multiple VPGs in some sort of order, with delays in between."
"I want Zerto to add support for Proxmox."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
 

Pricing and Cost Advice

"Zerto does a per-workload licensing model, per-server. It is simple and straightforward, but it is not super flexible. It is kind of a one size fits all. They charge the same price for those workloads. I feel like they could have some flexible licensing option possibly based on criticality, just so we could protect less important work. I would love to protect every workload in my environment with Zerto, whether I really need it or not, but the cost is such that I really have to justify that protection. So, if we had some more flexibility, e.g., you could protect servers with a two-, three-, or four-hour RPO at a certain price point versus mission-critical every five minutes, then I would be interested in that."
"The pricing is reasonable."
"Zerto is fairly expensive, but worth it."
"It was a little bit expensive. It took a long time for us to get DR for our workstations. It's one thing when you have 15 servers, but when we needed to bring on almost another 200 users, and each was the same price as the servers, it was too expensive. But Zerto worked with us and gave us a solution that was pretty decent in terms of price."
"It is cost-effective."
"To ensure proper data protection, we require a separate backup solution alongside Zerto for disaster recovery therefore the price for Zerto is high."
"It is not the cheapest product; it is not the most expensive product, but it works. It is a mid-range product, and it is justified in terms of being pretty quick and easy."
"Zerto is not cheap but is an invaluable asset."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Answers from the Community

it_user177801 - PeerSpot reviewer
Sep 20, 2016
Sep 20, 2016
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. ...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
it_user136023 - PeerSpot reviewer
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
 

Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
7%
Computer Software Company
12%
Performing Arts
9%
Manufacturing Company
9%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise85
Large Enterprise193
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
Regarding my experience with pricing, setup costs, and licensing, I think on the pricing side, I don't generally deal with it, but from what I hear from my finance team, it's somewhat on the higher...
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

Zerto Virtual Replication
Dell AppAssure
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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