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Microsoft Exchange Online vs OpenText GroupWise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
93
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Microsoft Exchange Online is 9.8%, down from 12.0% compared to the previous year. The mindshare of OpenText GroupWise is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online9.8%
OpenText GroupWise2.5%
Other87.7%
Email Applications
 

Featured Reviews

Yogesh Autade - PeerSpot reviewer
Senior Security Engineer at Softcell Technologies Limited
Integrated email security has improved phishing response and provides better threat visibility
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also appreciate more granular reporting, faster access to detailed message tracking data, and improved alerting around suspicious mailbox activity to help security and messaging teams investigate issues more efficiently. One area where Microsoft Exchange Online could improve is the administrative user experience. Some advanced mail flow, compliance, and troubleshooting tasks still require navigating multiple Microsoft portals. A more unified management interface and deeper integration visibility across Exchange, Defender, and Microsoft 365 security tools would make day-to-day operations more efficient for administrators and SOC teams.
JN
Consulting Manager at Technical Consulting Resources
Great security, stability, versatility, expandability and low cost of ownership.
I like the ease of login best in GroupWise. With the desktop client you can login to GroupWise independently of the PC login and it has Web Client that can be used if your prefer not to install the client or are using a PC that does not have the GroupWise Client installed. I also like its user proxy capabilities. I also like the level of security that it provides. Additionally, it comes with GroupWise Messenger for secure instant messaging to desktop or mobile devices. It integrates well with the email on your mobile devices and smart phones via GroupWise Mobile Services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange Online is an easy-to-use solution."
"I am using Microsoft Exchange Online for efficient mail deployment and additional file security, and we can also do collaboration."
"All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows."
"The user experience is very fantastic for Microsoft Exchange Online currently; I am satisfied with the integrations available with other Microsoft products, and Microsoft Exchange Online has great security features and the spam filters work super fine."
"The initial setup is straightforward and easy to configure."
"Microsoft Exchange Online has great functionality."
"Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user friendly."
"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The solution is very flexible and has great storage capacity."
"The cost-effectiveness of the solution is most valuable."
"I would advise others who are looking into implementing this product to go for it."
"Very secure with great storage capacity."
 

Cons

"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"The mail-blocking feature is not great and could be improved."
"There are a lot of issues with security."
"Documentation is lacking."
"Microsoft Exchange Online could improve the management usage, it should be more user-friendly."
"Also, I think the mobile app on the forms you can improve a little bit more."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"When we call for support or create a ticket, it takes much longer to address the issue, and their response time is very low."
"The WebAccess feature is somewhat lacking and could be improved."
"Customer support did what they could but we had some issues because it required coordination between GroupWise and SUSE Linux or the Micro Focus storage support. It became a ping pong between these two parts of the same company and was unpleasant."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad."
"The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
"I think that the price is a little high, especially considering that Google have a similar, free email solution."
"We pay per user per year for the cluster with over a thousand users."
"I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month."
"The price of the license depends on a lot of factors, such as the number of licenses and company specifics."
"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
"The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
14%
Computer Software Company
12%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise17
Large Enterprise41
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online between average and high price.
What needs improvement with Microsoft Exchange Online?
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also a...
What is your primary use case for Microsoft Exchange Online?
Microsoft Exchange Online serves as our enterprise email hosting platform, providing secure mail flow management and centralized messaging services for users across multiple locations. From a secur...
Ask a question
Earn 20 points
 

Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange Online vs. OpenText GroupWise and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.