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Cisco Meraki MX vs Sophos UTM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiGate delivers cost-effective security, quick integration, and minimal maintenance, providing substantial ROI and operational efficiency within a year.
Sentiment score
6.8
Cisco Meraki MX provides significant ROI through cost savings, simplified administration, and long-term value despite initial expenses.
Sentiment score
6.9
Sophos UTM offers competitive pricing and extensive security coverage, leading to swift ROI and improved network management efficiency.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support experiences vary widely, with praise for responsiveness but criticisms for slow response and escalation issues.
Sentiment score
8.1
Cisco Meraki MX is praised for exceptional 24/7 support, with minor issues, enhancing its user-friendly and reliable service.
Sentiment score
6.9
Sophos UTM is praised for responsive, knowledgeable support, despite occasional complaints, earning high marks for customer service.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate is highly scalable, suitable for medium to large enterprises, but requires careful planning for effective hardware upgrades.
Sentiment score
7.6
Cisco Meraki MX scales effectively, praised for ease of upgrades and administration, though larger enterprises note certain limitations.
Sentiment score
8.5
Sophos UTM scales well with proper sizing, enabling easy expansion in various environments from small setups to large networks.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is praised for high stability and reliability, with rare issues often resolved through updates.
Sentiment score
8.5
Cisco Meraki MX offers stable, reliable performance with effective updates, minimal disruptions, and high evaluations, despite minor filtering issues.
Sentiment score
8.3
Sophos UTM is stable and reliable, with minimal issues, though updates can occasionally cause temporary problems.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
 

Room For Improvement

Fortinet FortiGate needs updates in functionality, usability, and cost to enhance integration, scalability, and user-friendliness.
Cisco Meraki MX needs improvements in load balancing, configurability, costs, support responsiveness, and integrating advanced enterprise and security features.
Sophos UTM users seek improved scalability, performance, VPN capabilities, interface usability, cost transparency, support, and simplified management features.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
With artificial intelligence, there is room for improvement in all antivirus and security software.
 

Setup Cost

Fortinet FortiGate offers competitive pricing and favorable price-performance ratio, especially compared to Cisco and Palo Alto, with manageable licensing fees.
Cisco Meraki MX is costly but valued for its cloud-managed features, advanced security, and excellent customer support.
Sophos UTM offers competitive pricing with varied licensing options, though some users find it costly compared to alternatives.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
The price could be reduced by around 30% to make it more comfortable.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
 

Valuable Features

Fortinet FortiGate delivers robust security, ease of use, high throughput, and flexibility, making it ideal for diverse needs.
Cisco Meraki MX offers cloud-managed, easy deployment with auto VPN, SD-WAN, robust security, and centralized, scalable network management.
Sophos UTM provides scalable security with web protection, VPN, centralized management, and integration, suitable for all business sizes.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
The zero-day protection and firewall rules are some of the most effective features for threat management.
This integration of the antivirus and the firewall works together to enhance security.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Firewalls (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Cisco Meraki MX
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Firewalls (20th), Unified Threat Management (UTM) (4th)
Sophos UTM
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
114
Ranking in other categories
Unified Threat Management (UTM) (5th)
 

Q&A Highlights

MD
Dec 13, 2019
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Samaila Yusuf - PeerSpot reviewer
Network protection strengthens through effective threat management features and secure access control
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud. Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Answers from the Community

MD
Dec 13, 2019
Dec 13, 2019
I presume the topic is UTM appliances (as Meraki and Sophos have many products). Any physical site connected to the Internet needs some kind of a firewall, yes? That firewall should be at the site (if it is "in the cloud" you lose performance/time/bandwidth, and you still might get a man-in-the-middle issue). For 30-80 users, for devices with prices under $5000 with taxes and shipment (for ap...
2 out of 5 answers
CG
Dec 12, 2019
When it comes to Security, I have very good experiences with Sophos, I can say the security solution is absolutely great in Sophos. Whereas I have never used Meraki, so I can't comment anything on it. SD-WAN; no experience on any of the requested products, so better not to make any false comment/advice.
it_user1150056 - PeerSpot reviewer
Dec 12, 2019
To be honest, if you are still buying firewall appliances and UTM licenses you are already behind a very obvious requirement to move to Cloud security. Buying UTM does not solve the growing risk of mobility and cloud application delivery. It would be worthwhile reading Gartner's SASE paper on security transformation. Or research Zscaler, who has been delivering this model for 10 years. If a user is in your network behind your UTM, what stops him from connecting to his mobile phone Hotspot and bypassing all UTM, DLP, etc. Security has to move from the network to the endpoint. Protection regardless of location, device or network. Anything less is a massive compromise and a false sense of actual security.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
18%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise129
Large Enterprise187
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise17
Large Enterprise16
By reviewers
Company SizeCount
Small Business71
Midsize Enterprise26
Large Enterprise26
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The value between what I receive and what I pay is the best in the industry.
What needs improvement with Sophos UTM?
With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad ...
 

Also Known As

No data available
MX64, MX64W, MX84, MX100, MX400, MX600
Astaro
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
One Housing Group
Find out what your peers are saying about Cisco Meraki MX vs. Sophos UTM and other solutions. Updated: August 2025.
867,445 professionals have used our research since 2012.