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ManageEngine Log360 vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Log360
Ranking in Log Management
23rd
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (24th), User Entity Behavior Analytics (UEBA) (13th)
WhatsUp Gold
Ranking in Log Management
39th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (23rd), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of July 2026, in the Log Management category, the mindshare of ManageEngine Log360 is 1.3%, up from 1.1% compared to the previous year. The mindshare of WhatsUp Gold is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Log3601.3%
WhatsUp Gold0.7%
Other98.0%
Log Management
 

Featured Reviews

Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ManageEngine Log360 is a comprehensive solution, including event log analysis for Microsoft 365."
"The deployment is quite simple and pretty straightforward."
"The reports that you can run are really nice."
"The product is very user-friendly."
"The Sharecon feature is the most valuable."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"We can use a single toolchain for more than one purpose altogether and manage them from one administrative console."
"The most valuable features of this solution are the consolidating of the reports, being able to take action and send them to email several addresses."
"This is a good, stable network monitoring solution for devices."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"It is stable."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"WhatsUp Gold is very easy to deploy."
"Overall, we have been satisfied with the functionality of the product."
"It handles the basics of monitoring."
"The installation and configuration process are easy."
 

Cons

"It is not expensive compared to other solutions."
"With ManageEngine, you need to actually have an idea of what you want to do with the information you're looking at. It doesn't drive you in the direction — that's a con."
"The solution lacks some features when compared to other products."
"ManageEngine Log360 could be improved by including XDR, remediation and Sandbox."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"I haven't had very good support from those guys."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"Most times log sheets are not assigned well."
"Importing the maps and being able to customize them could be easier."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
 

Pricing and Cost Advice

"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"Affordable pricing is provided by the solution."
"ManageEngine Log360 is expensive compared to other products."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"There is a cost for each feature used."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
9%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine Log360 vs. WhatsUp Gold and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.