The reports that you can run are really nice. They give you a lot of standard reports, which are nice, and the ability to run some custom ones, too. It takes some intuitive thinking to use it, but overall it's generally user-friendly; although it takes some digging to find the report you're looking for — it's almost overkill by data.
They have been doing some webinars for their solutions that run-down through it, and those are actually quite helpful. What they're doing for their improvement is kind of nice. They're sending out a series of webinars and then you can log on and ask live questions to the engineers as they're taking you through the use of the product. I am actually finding that quite helpful.
I've had to go leaps and bounds, wondering where stuff was at. There's a lot of tabs to go through. There's a lot of information presented within the system and knowing where to go in it is taking that process through, like, "You go here, you look there, you see this here. Can you think of a use case where you would want to know that?" They ask those questions and they get responses in their webinars and I think that's quite valuable.
They're giving you an hour to go through it and they're covering most of the material in 45 minutes. They need to actually have the product explained a little bit better than just, "Here you go." I think Varonis is a little bit more, "Hey, these are the alerts you have." And then on the right, it drives you right to where you need to go. With ManageEngine, you need to actually have an idea of what you want to do with the information you're looking at. It doesn't drive you in the direction — that's a con. Varonis kind of drives you down. On the right, it gives you the event list and you can go through it and drive to the data on the individual alert. ManageEngine gives you the alert and then you need to know where to go.