ManageEngine Log360 Reviews

Name: ManageEngine Log360
Brand: ManageEngine
Rating: 4 (16 reviews)

3.7 out of 5

16 reviews
69% willing to recommend

301 followers

What is ManageEngine Log360?

Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.

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ManageEngine Log360 is the #10 ranked solution in top User Entity Behavior Analytics (UEBA) solutions, #20 ranked solution in top Security Information and Event Management (SIEM) solutions, and #21 ranked solution in Log Management Software. PeerSpot users give ManageEngine Log360 an average rating of 7.4 out of 10. ManageEngine Log360 is most commonly compared to Wazuh: ManageEngine Log360 vs Wazuh. ManageEngine Log360 is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 813,418 peers since 2012

Featured reviews

Julio Cesar De Faria Junior

IT Security Admin at MeedBr

I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…

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Aneesh Mangla

Account Manager and Marketing Executive at Computer Ware (India) Pvt. Ltd.

Deploying ManageEngine Log360 is challenging in terms of knowledge. They offer some out-of-the-box configurations, but determining the specific firewall or antivirus in use and importing logs from various software sources can be complex. There is a need for more automation in such solutions, moving towards single-click deployments with minimal configurations. This would be more efficient than setting up complex systems, waiting for log collection, identifying issues, and relying on security experts to analyze logs and configure tools for future attacks. Incorporating more intelligence into the system could significantly improve this process, although the exact method remains unclear due to the evolving nature of cyber threats.

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Burak Karakurt

BT GMY at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.

We are always facing more difficulties right now because we are learning. On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits. We discussed this, and they said it is for diagnostic purposes only. Those logs won't be uploaded or regarded as a base of information for the client. That is only when you have difficulty when you face a problem. Yet changing them manually won't affect the server side, that client's life, or the knowledge of the life of that client. It will, however, be better if all of them are encrypted, and then the support side of the product can get the encrypted log files from us and decrypt and investigate. That way, we wouldn't have to tell ourselves and the auditors and then convince them that is not a vulnerability.

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ManageEngine Log360 mindshare

Product category:

As of October 2024, the mindshare of ManageEngine Log360 in the Log Management category stands at 1.1%, down from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Log Management

Key learnings from peers

Last updated Sep 18, 2024

Valuable Features

ManageEngine Log360 features valuable for users include simple deployment, consolidated reporting, secure system, user-friendly dashboard, multiple applications, and features, monitoring and notifications, file integration monitoring, application logs, compliance support, threat response, and detection. Users appreciate having all logs centralized, an intuitive interface, and useful webinars for better understanding. The price is decent, and the support is great. It is highly scalable without stability issues.

"My main objective for using ManageEngine Log360 is its powerful and real-time capabilities for managing security and other tasks efficiently."
"The product is very user-friendly."
"The Sharecon feature is the most valuable."

Room for Improvement

ManageEngine Log360 needs better documentation, a cloud version, improved GUI, enhanced stability, pricing adjustments, technical support improvements, and data retention solutions. It also requires faster on-premises performance, encryption for all logs, better report creation, SharePoint and Teams integration, AI-driven technology, and event triggers for false positives. Training materials and deployment documentation need enhancements. Simplified deployment and more features like XDR, SOA, automated workflows, and incident management are necessary. User interfaces should be more flexible and seamless across different network equipment.

"While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation."
"The solution lacks some features when compared to other products."
"The integration with SharePoint and Teams should be improved."

ROI

Users observed a significant return on investment from ManageEngine Log360. It streamlined their logs, enhanced security monitoring, and simplified compliance requirements. ManageEngine Log360 saved time and resources by automating log management and provided valuable insights through real-time alerts and reports. It was also praised for its ease of use and integration capabilities, resulting in improved operational efficiency and reduced costs associated with manual log processing and potential security incidents.

Pricing

ManageEngine Log360 offers a good trial period and reasonable pricing compared to other options. The license is subscription-based and affordable compared to other solutions.

"Affordable pricing is provided by the solution."
"ManageEngine Log360 is expensive compared to other products."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."

Popular Use Cases

Organizations use ManageEngine Log360 for analyzing security event information, detecting anomalies in traffic, monitoring Active Directory changes, managing logon processes, tracking incidents, identifying vulnerabilities, and collecting logs from various IT sources. It provides detailed reports, helps in prioritizing security actions, and aids in automating responses to detected security incidents. ManageEngine Log360 also gathers logs from servers, network devices, and firewalls, helping organizations in log management and security alerting.

Service and Support

ManageEngine Log360 customer service is generally praised for its efficiency and professionalism. Users find the support team responsive and helpful, often resolving issues quickly through documentation, remote sessions, or email-based assistance. Some customers mention occasional challenges with specialized or less common needs, but overall satisfaction is high, especially with local distributors in regions like Turkey. Rapid response times and tailored support for license subscribers are frequently highlighted as positive aspects.

Deployment

Users generally find that ManageEngine Log360's initial setup is straightforward and user-friendly. The deployment duration varies widely, from a few days to a couple of months, depending on credential availability and infrastructure complexity. While some reported the process as easy and uncomplicated, others experienced challenges, particularly with specific technological configurations. On average, it seems that basic deployment can be completed within a few days, but full implementation might require more time and familiarity with the application.

Scalability

ManageEngine Log360 is scalable with flexible licensing. Users note it's easy to expand, accommodating large IT environments and various users. Some, however, mention average scalability, licensing challenges, and technological limitations. Organizations successfully manage numerous endpoints and gather necessary data effectively. Overall, users appreciate its scalability but acknowledge that some features could enhance it further.

Stability

ManageEngine Log360 is generally stable with no crashes or freezes reported by users. Some have experienced delayed start times during server reboots, potentially due to shared server resources. Minor issues with cloud switches and SMTP support were noted. Stability ratings range from eight to ten out of ten. Users have not encountered significant bugs or glitches, maintaining compliance effectively. Some users reported the need for improvements but most found it reliable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Log360 Buyer's Guide for additional reliable information.