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ManageEngine Log360 OverviewUNIXBusinessApplication

ManageEngine Log360 is #9 ranked solution in top User Behavior Analytics - UEBA tools, #28 ranked solution in Log Management Software, and #31 ranked solution in top Security Information and Event Management (SIEM) tools. PeerSpot users give ManageEngine Log360 an average rating of 5.8 out of 10. ManageEngine Log360 is most commonly compared to ManageEngine EventLog Analyzer: ManageEngine Log360 vs ManageEngine EventLog Analyzer. ManageEngine Log360 is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
Buyer's Guide

Download the Log Management Buyer's Guide including reviews and more. Updated: September 2022

What is ManageEngine Log360?

Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.

ManageEngine Log360 Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation

ManageEngine Log360 Video

ManageEngine Log360 Pricing Advice

What users are saying about ManageEngine Log360 pricing:
  • "My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
  • "Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
  • ManageEngine Log360 Reviews

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    IT Security Admin at a university with 501-1,000 employees
    Real User
    Top 5
    A user-friendly log management and alerting solution
    Pros and Cons
    • "The reports that you can run are really nice."
    • "It takes a little bit of time for Log360 to actually learn your environment."

    What is most valuable?

    The reports that you can run are really nice. They give you a lot of standard reports, which are nice, and the ability to run some custom ones, too. It takes some intuitive thinking to use it, but overall it's generally user-friendly; although it takes some digging to find the report you're looking for — it's almost overkill by data.

    They have been doing some webinars for their solutions that run-down through it, and those are actually quite helpful. What they're doing for their improvement is kind of nice. They're sending out a series of webinars and then you can log on and ask live questions to the engineers as they're taking you through the use of the product. I am actually finding that quite helpful.

    I've had to go leaps and bounds, wondering where stuff was at. There's a lot of tabs to go through. There's a lot of information presented within the system and knowing where to go in it is taking that process through, like, "You go here, you look there, you see this here. Can you think of a use case where you would want to know that?" They ask those questions and they get responses in their webinars and I think that's quite valuable.

    They're giving you an hour to go through it and they're covering most of the material in 45 minutes. They need to actually have the product explained a little bit better than just, "Here you go." I think Varonis is a little bit more, "Hey, these are the alerts you have." And then on the right, it drives you right to where you need to go. With ManageEngine, you need to actually have an idea of what you want to do with the information you're looking at. It doesn't drive you in the direction — that's a con. Varonis kind of drives you down. On the right, it gives you the event list and you can go through it and drive to the data on the individual alert. ManageEngine gives you the alert and then you need to know where to go. 

    What needs improvement?

    Because I haven't been using it long enough, I am not too sure what's missing. I am comparing it with Varonis. The two seem to be lining up a lot, but Varonis is a little bit better as it gives me real-time alerts for the file shares. It takes a little bit of time for Log360 to actually learn your environment. I am dealing with a lot of alerts that aren't exactly valid because it just doesn't know yet.

    The learning environment time is a little bit lengthy, but I think it's necessary. Since Varonis was already in the environment, I have no idea how long that took for it to learn that behavior. It's hard for me to compare the two in that aspect, but that's what I'm dealing with. That's what I would expect somebody else to be dealing with if they just got the product and they didn't have anything.

    For how long have I used the solution?

    I have been using ManageEngine Log360 for the past couple of months.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give ManageEngine a rating of eight. It gives me a lot of information. Without the webinars, I'd give it a seven.

    If they improved their alerting capabilities, I'd give them a higher rating. For example, "Click here to drive down, and here are the recommended steps for evaluating this alert." If it did that, I would give it a rating of ten. That's really the thing that they need. They need to drive their traffic on their platform as opposed to you having to guess where to go.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Vishal  Rajavat - PeerSpot reviewer
    Security Operations Center Analyst at a tech services company with 11-50 employees
    Real User
    Top 20
    Is easy to deploy but does not provide the conditions triggering the default reports
    Pros and Cons
    • "It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy."
    • "It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."

    What is most valuable?

    If the client does not have much knowledge regarding the SOC and cyber, then ManageEngine Log360 is good because you can get default reports.

    It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy.

    What needs improvement?

    It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system.

    The on-premises solution is very slow. When I move to another tab inside Log360 or in the SIEM, even if my system is running on 36 GB and with a high processor, it takes a lot of time to get into the alert page or the search page.

    It takes a long time to load a single page. With other solutions, such as Splunk, Securonix, Wazuh, I can quickly grab the details within seconds, but with ManageEngine, it takes a lot of time.

    For how long have I used the solution?

    I've been using it for about four months.

    What do I think about the scalability of the solution?

    Compared to the scalability of other solutions, ManageEngine Log360's scalability is average.

    How are customer service and support?

    I have contacted technical support, and they solved a particular issue I was facing.

    How was the initial setup?

    The initial setup was easy and not complex. One person can handle the deployment.

    What about the implementation team?

    The deployment was done in-house.

    What's my experience with pricing, setup cost, and licensing?

    My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing.

    What other advice do I have?

    Compared to other SIEMs, ManageEngine gives you the reports by default, which is good for small enterprises. Other solutions require one person to monitor user accounts. So, if your firm is not huge, then you can install ManageEngine Log360 to get password sharing and all other details.

    I don't recommend using ManageEngine Log 360 in large organizations with more than 300 employees because they require certain compliance policies.

    Overall, I would give this solution a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Log Management
    September 2022
    Find out what your peers are saying about ManageEngine, Splunk, IBM and others in Log Management. Updated: September 2022.
    635,513 professionals have used our research since 2012.
    Director of Information Technology at a aerospace/defense firm with 501-1,000 employees
    Real User
    Top 20
    Helpful for compliance, but pricing and support can be better
    Pros and Cons
    • "It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
    • "Their technical support should be improved."

    What is our primary use case?

    We basically utilize the tool to monitor security events based on a logon process such as bad passwords, lockout, etc.

    We are using its latest version. We just upgraded it over the weekend.

    What is most valuable?

    It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect.

    What needs improvement?

    Its pricing should be better. Pricing is definitely a big factor for us. 

    Their technical support should also be improved.

    For how long have I used the solution?

    I have been using this solution for about three years.

    What do I think about the stability of the solution?

    It is pretty stable. We haven't had any problems with the system. I don't use the tool as much as my team does, so I really couldn't get into the specifics. It does what we want in terms of staying in compliance. 

    What do I think about the scalability of the solution?

    I'm not too familiar with its scalability.

    How are customer service and technical support?

    I haven't had very good support from those guys.

    Which solution did I use previously and why did I switch?

    I haven't used any other products, but I've heard of products like LogRhythm and Splunk, and they seem to be supreme to this particular product that we have.

    What's my experience with pricing, setup cost, and licensing?

    Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved.

    What other advice do I have?

    I would rate ManageEngine Log360 a six out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior IT Support Analyst at a healthcare company with 51-200 employees
    Real User
    Top 5Leaderboard
    Support is not responsive and the stability needs improvement

    What is most valuable?

    It is nice to be able to monitor and to have notifications.

    What needs improvement?

    Right now, we can't even get it to work. 

    The support needs improvement.

    The stability needs to be improved.

    What do I think about the stability of the solution?

    ManageEngine Log360 is not a stable solution. It needs improvement.

    How are customer service and technical support?

    We have tickets in to get it fixed but we are not having a lot of luck.

    What other advice do I have?

    I would rate ManageEngine Log360 a three out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Log Management Report and find out what your peers are saying about ManageEngine, Splunk, IBM, and more!
    Updated: September 2022
    Buyer's Guide
    Download our free Log Management Report and find out what your peers are saying about ManageEngine, Splunk, IBM, and more!