We performed a comparison between ManageEngine Applications Manager and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"ManageEngine Applications Manager's installation is pretty easy."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The most valuable feature of this solution is its ease of use."
"I am impressed with the tool's reporting feature which is simple."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The monitoring so far has been good and we are happy with it."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"You don't have to go through a list of 500 servers."
"The most important thing is that it tells us where the latency in throughput and response time are."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"One area of improvement is the dashboard should be more readable and available."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The dashboards in the interface need a lot of work."
"I would like the solution to improve the ability to track services."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution needs to have staging."
"The customization of the start and end time is kind of cool."
"It would be nice if there were pre-made dashboards."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
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ManageEngine Applications Manager is ranked 34th in Application Performance Monitoring (APM) and Observability with 15 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. ManageEngine Applications Manager is rated 7.6, while New Relic is rated 8.6. The top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". ManageEngine Applications Manager is most compared with AppDynamics, Dynatrace, Grafana, SolarWinds Server and Application Monitor and Azure Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our ManageEngine Applications Manager vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
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