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ManageEngine Applications Manager vs New Relic APM comparison

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Featured Review
Find out what your peers are saying about ManageEngine Applications Manager vs. New Relic APM and other solutions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly.""The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard.""Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."

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"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""The VPN is one of the solution's most valuable features for us.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The most valuable feature is application monitoring.""It does everything we wanted it to do.""End-user Synthetics and monitoring are very good.""The simplicity of the dashboard is very good.""Working with the solution is very easy. It's user-friendly."

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Cons
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve.""The information provided by ManageEngine is not deep-dive like IBM and CA provide.""They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."

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"How granular I could go down at looking at certain data, especially related to the operations, is limited.""It is very difficult to award the service level cycles at an endpoint level.""It would be nice if there were pre-made dashboards.""The deployment process could be improved.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""They should bring the pricing down to be more competitive."

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Pricing and Cost Advice
  • "The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
  • "Its price is good."
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  • "The price depends on how many agents you want."
  • "This is an expensive tool."
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
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    Questions from the Community
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    Top Answer: 
    The simplicity of the dashboard is very good.
    Top Answer: 
    It offers transactions, but it does not offer an endpoint-level insight at the URL level. When we get a request, we want to know what the life cycle of that service is, and where the cycle is. This is… more »
    Ranking
    Views
    1,340
    Comparisons
    1,045
    Reviews
    2
    Average Words per Review
    621
    Rating
    8.5
    Views
    17,752
    Comparisons
    12,763
    Reviews
    8
    Average Words per Review
    556
    Rating
    8.5
    Comparisons
    Also Known As
    Applications Manager
    New Relic Mobile
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    Overview

    ManageEngine Applications Manager is an enterprise-ready, easy-to-use, affordable application management solution that helps enterprises monitor their mission-critical applications and data centers effectively. It enables you to monitor web applications, web servers, application servers, databases, and systems which are the lifeline of businesses. Its heterogeneous monitoring capability and business centric view helps the IT Team to troubleshoot application performance issues quickly.

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Offer
    Learn more about ManageEngine Applications Manager
    Learn more about New Relic APM
    Sample Customers
    Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider17%
    Government8%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm19%
    Media Company11%
    Computer Software Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider19%
    Financial Services Firm7%
    Media Company5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise13%
    Large Enterprise50%
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise62%
    Find out what your peers are saying about ManageEngine Applications Manager vs. New Relic APM and other solutions. Updated: January 2022.
    563,208 professionals have used our research since 2012.

    ManageEngine Applications Manager is ranked 20th in Application Performance Management (APM) with 3 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. ManageEngine Applications Manager is rated 8.6, while New Relic APM is rated 8.6. The top reviewer of ManageEngine Applications Manager writes "Offers a service to monitor each and every specific feature in a server". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". ManageEngine Applications Manager is most compared with AppDynamics, Dynatrace, SolarWinds Server and Application Monitor, Azure Monitor and SCOM, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and AWS X-Ray. See our ManageEngine Applications Manager vs. New Relic APM report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.