ManageEngine Applications Manager and New Relic are both widely used tools for monitoring and managing applications. While ManageEngine Applications Manager excels in customer support and competitive pricing, New Relic is favored for its extensive feature set and robust performance.
Features: ManageEngine Applications Manager is praised for its comprehensive monitoring capabilities across various platforms and detailed performance analytics. New Relic stands out with its advanced APM tools, real-time monitoring, and extensive third-party integrations. Users feel New Relic's feature-rich environment justifies its higher cost.
Room for Improvement: Users suggest that ManageEngine Applications Manager could improve its customization options and scalability. New Relic users feel the need for better customer support and more transparent pricing models. ManageEngine's ease of use and superior support give it an edge here.
Ease of Deployment and Customer Service: ManageEngine Applications Manager is noted for its relatively straightforward deployment and responsive customer service. New Relic, although more complex to deploy, also offers a range of deployment options but receives mixed reviews regarding its customer service.
Pricing and ROI: Users appreciate ManageEngine Applications Manager for its cost-effectiveness and solid return on investment. New Relic, though pricier, is deemed valuable for its advanced functionalities, offering strong ROI for businesses needing deep application insights.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.7% |
| ManageEngine Applications Manager | 0.7% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.
ManageEngine Applications Manager Benefits
Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:
ManageEngine Applications Manager Features
Some of the many useful features ManageEngine Applications Manager has to offer include:
Reviews from Real Users
ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.
Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”
Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.”
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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