"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The VPN is one of the solution's most valuable features for us."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is application monitoring."
"It does everything we wanted it to do."
"End-user Synthetics and monitoring are very good."
"The simplicity of the dashboard is very good."
"Working with the solution is very easy. It's user-friendly."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"It is very difficult to award the service level cycles at an endpoint level."
"It would be nice if there were pre-made dashboards."
"The deployment process could be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"They should bring the pricing down to be more competitive."
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Earn 20 points
ManageEngine Applications Manager is ranked 20th in Application Performance Management (APM) with 3 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. ManageEngine Applications Manager is rated 8.6, while New Relic APM is rated 8.6. The top reviewer of ManageEngine Applications Manager writes "Offers a service to monitor each and every specific feature in a server". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". ManageEngine Applications Manager is most compared with AppDynamics, Dynatrace, SolarWinds Server and Application Monitor, Azure Monitor and SCOM, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and AWS X-Ray. See our ManageEngine Applications Manager vs. New Relic APM report.
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