Lucidchart vs SAP Signavio Process Manager comparison

The compared Lucid Software and SAP solutions aren't in the same category. Lucid Software is ranked #2 in MMS , with an average rating of 8.7, and holds a 24.3% mindshare in the category. SAP is ranked #4 in BPD , with an average rating of 8.0, and holds a 8.7% mindshare. Additionally, 95% of Lucid Software users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

Lucidchart

Read 56 Lucidchart reviews

5,234 Views
733 Comparison Views

95% willing to recommend

SAP Signavio Process Manager

Read 61 SAP Signavio Process Manager reviews

11,389 Views
5,011 Comparison Views

90% willing to recommend

Lucidchart

SAP Signavio Process Manager

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

SAP Signavio Process Manager

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th), Business Process Management (BPM) (3rd)

Mindshare comparison

Lucidchart and SAP Signavio Process Manager aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 24.3%, up 22.8% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 8.7% mindshare, down 8.9% since last year.

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	24.3%
Visio	29.6%
draw.io	15.7%
Other	30.39999999999999%

Mind Mapping Software

Business Process Design Market Share Distribution
Product	Market Share (%)
SAP Signavio Process Manager	8.7%
Visio	12.4%
Bizagi	10.9%
Other	68.0%

Business Process Design

Featured Reviews

Michael Verruto

Managing Director, Project Design+Development at a government with 10,001+ employees

Visual approach facilitates clarity and process efficiency in complex real estate tasks

I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation. I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior. I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives. Overall Rating: 9 out of 10

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Cirvesh-Daga

Director at T-Systems International GmbH

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."

"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."

"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."

"The most valuable feature is the ease of use, and just being able to drag and drop."

"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."

"The usability is very nice in terms of flowchart components that are available."

"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."

More Lucidchart pros

"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."

"The Signavio tool is very easy to use and it is one of the reasons why I like it."

"The most valuable feature is probably the nature of it."

"I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process."

"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."

"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."

"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."

"It's easy and fast. It's very quick to work with process teams in terms of improving processes. You just have to send them a URL and to have a process in front of them. I don't use all of the possibilities we have in Signavio. This has made it easier for people to adopt, because when we scrambled the process team together and started a process of improvement, it improved their process. They are much more involved than they had been earlier, and they can also use Signavio to make smaller improvements in the process for themselves. There are many more interactions between the process teams and Signavio than in our previous solution, where you had to hire in a professional process modeler. It's been a great improvement."

More SAP Signavio Process Manager pros

Cons

"In terms of improvement, there can be more templates. There are good templates but there could still be more."

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."

"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."

"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."

"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."

"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."

More Lucidchart cons

"After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford."

"It could use a better user interface, one that is more efficient."

"The product's pricing could be improved."

"It is not easy to learn the product."

"Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations."

"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."

"The licensing model could be better."

"The tool's navigation could be improved."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."

"I have a subscription as an individual user for one year, and it is not expensive."

"I pay $95 a year for it. It seems like a reasonable price."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"I was using the free version of Lucidchart, which was very helpful."

More Lucidchart pricing and cost advice

"We are using the free trial version."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."

"The product is expensive."

"The solution is expensive."

"This solution provides really great value for the money."

"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Manufacturing Company

14%

Financial Services Firm

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	14
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	43

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

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What needs improvement with Lucidchart?

The system is a bit clumsy when it comes to stylizing to match corporate imaging styles. In real estate, we need everything to have the same look and feel as our materials. Beyond dropping a logo i...

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

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What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

Comparisons

Figma vs Lucidchart

Compared 16% of the time

Visio vs Lucidchart

Compared 14% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 7% of the time

erwin Data Modeler vs Lucidchart

Compared 7% of the time

More Lucidchart Competitors

Celonis vs SAP Signavio Process Manager

Compared 36% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 9% of the time

Visio vs SAP Signavio Process Manager

Compared 7% of the time

Camunda vs SAP Signavio Process Manager

Compared 6% of the time

Bizagi vs SAP Signavio Process Manager

Compared 3% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Lucidchart

October 2025

Download Lucidchart product report

Buyer's Guide

SAP Signavio Process Manager

October 2025

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

We monitor all Mind Mapping Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.