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LogMeIn Central vs TeamViewer Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
TeamViewer Business
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
Virtual Meetings (3rd), Remote Access (1st)
 

Mindshare comparison

LogMeIn Central and TeamViewer Business aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.3%, down 4.7% compared to last year.
TeamViewer Business, on the other hand, focuses on Remote Access, holds 10.2% mindshare, down 12.7% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
LogMeIn Central3.3%
Kaseya VSA16.4%
NinjaOne11.5%
Other68.8%
Remote Monitoring and Management (RMM)
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business10.2%
Microsoft Intune9.3%
Microsoft Remote Desktop Services8.5%
Other72.0%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
JIMRALD ABASANTA - PeerSpot reviewer
IT NETWORK ENGINEER at KFUPM
Remote support has transformed my work and now saves time with fast, secure file transfers
What I appreciate about TeamViewer Business is the reliable and secure connection experienced during file transfers or troubleshooting processes, even when we have to restart the PC; we are still able to connect to the customer quickly. TeamViewer Business offers a free version for both personal and business use. The free version actually covers all the features needed for secure remote connection, which is one of the positive aspects I have experienced. The secure connections and great file transfer feature are super fast and secure, with reliable features during the process of reconnecting and connecting back to clients. Back in 2009 and 2007, the internet did not have the faster features it has today. TeamViewer Business's file transfer feature has made things easier. Instead of downloading a file from a source like HP.com, we just have to transfer the file from our system to the customer securely and quickly. Many technical support people have benefited from that feature, which I find very reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"The alerts are helpful."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"​The initial setup was simple."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"Using the product, we provide a quicker response when supporting customers.​"
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"It is fairly feature-rich and stable."
"The product is quite stable. The performance is good."
"There is a relevant return on investment, especially when my previous organizations assisted with remote access features, as rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features, which helped immensely, especially when assisting elderly clients, and ensured we met metrics effectively, creating a significant positive impact."
"Ever since we have been using TeamViewer Business, because of how quick it is to connect to a user across the globe, we have been able to close tickets rapidly."
"The most valuable feature of TeamViewer is its ease of use."
 

Cons

"It is easy to get locked out, which is something that needs to be improved."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"Our clients are having issues with printing."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Sometimes it just fails to load."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"It should have ability to display notes in the computer list."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"Sometimes it gives problems, with the button not working, and I was unable to log in."
"It becomes complicated to switch from one monitor to another for different windows."
"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."
"The stability of TeamViewer is good, but it could be better."
 

Pricing and Cost Advice

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"Coming from where it was free, it's getting to be expensive."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"It really is an expensive product for me.​"
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"The solution's pricing is reasonable."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"We are not using the solution for commercial use therefore it is free to use."
"The price of the license could be less expensive."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"There is no license needed to use TeamViewer."
"We use the free version of TeamViewer."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
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Top Industries

By visitors reading reviews
Performing Arts
10%
Healthcare Company
8%
Educational Organization
8%
Insurance Company
7%
Manufacturing Company
12%
Computer Software Company
10%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise34
Large Enterprise32
 

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM). Updated: January 2026.
881,114 professionals have used our research since 2012.