LogicMonitor vs Zabbix comparison

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 29, 2023

We compared LogicMonitor and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

Features: LogicMonitor stands out for its seamless integration with external applications, personalized dashboards, and efficient AIOps functionality. Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking.
Room for Improvement: LogicMonitor users have requested better dashboards, customizable alerts, and more automation. Some also suggested improvements in the solution’s AI capabilities. Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting.
Service and Support: LogicMonitor's support team is praised for being helpful, knowledgeable, and responsive. The solution also offers learning resources and ample information to help users navigate and customize the platform. Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance.
Ease of Deployment: LogicMonitor's initial setup is generally regarded as effortless. Users appreciated the vendor’s help during onboarding and the solution’s extensive documentation. The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers.
Pricing: LogicMonitor’s licensing model is based on the size of the environment. It is seen as a high-end solution with a high price tag and may be too costly for smaller organizations. Zabbix is a free, open-source solution, but users can purchase support services and additional features.
ROI: LogicMonitor users have seen an ROI in the form of increased visibility and shorter resolution times. Users say that Zabbix provides a cost-effective solution.

Comparison Results: LogicMonitor is a premium solution geared toward large enterprises, featuring smooth integration and advanced AIOps features. Users praised LogicMonitor for its painless setup process and excellent support, but some noted that the solution’s steep price tag might put it out of the range of smaller businesses and that it could improve dashboards and AI capabilities. Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise.

To learn more, read our detailed LogicMonitor vs. Zabbix Report (Updated: July 2024).

Buyer's Guide

LogicMonitor vs. Zabbix

July 2024

Download the complete report

Helped 793,295 peers since 2012

Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of LogicMonitor is 1.5%, down from 2.5% compared to the previous year. The mindshare of Zabbix is 14.7%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

IT Infrastructure Monitoring

1.6%

Container Monitoring

2.1%

Application Performance Monitoring (APM) and Observability

2.5%

Server Monitoring

23.0%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

Read full review

Vinil Vijayan

Senior Architect at a tech services company with 1,001-5,000 employees

Jan 12, 2023

Reliable with good monitoring features and excellent support

It is a complete infrastructure monitoring tool. It can be used to monitor your network devices, your servers, et cetera. It is a good tool, actually We didn't have a monitoring tool previously, so we monitored via independent components. Once we implemented LogicMonitor, we gained a centralized…

Read full review

Tom Karches

Systems Specialist at a government with 5,001-10,000 employees

Apr 19, 2024

We know right away when there are problems, offers built-in statistics and allows you to pull up graphs and basically take the parameters you want to check-in

Scalability is good. Zabbix uses proxies to manage incoming data from hosts. Since the system is receiving a lot of data, that could potentially put a real load on the server. The proxies handle some of the load from their respective clients and then feed that to the main server. For checks, Zabbix prefers that you use checks based on the data that's automatically flowing from each host rather than doing explicit checks or things like... don't go on this server and run a command except for a check. Just use the built-in checks, and we mostly do that. Some people when they switch over to Zabbix, they're not used to that. They're used to always adding regular checks, but sometimes it won't work. So, you can change it to be more on the passive check side, where the hosts don't have to do anything, and it's actually displayed on the server.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

More LogicMonitor pros

"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

"Zabbix is both stable and scalable."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."

"Zabbix is scalable."

"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."

"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."

"The most valuable feature is the support for monitoring Cisco switches."

More Zabbix pros

Cons

"The Wi-Fi side needs improvement."

"The technical support needs improvement."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

More LogicMonitor cons

"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."

"The solution needs to add remote features."

"An area for improvement would be the ease of doing aggregation from the value or different devices."

"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."

"The documentation could be improved."

"Correlation of events would be a wonderful addition."

"Having a more customizable interface and dashboard would be an improvement."

"When we have a problem, we have to do a lot of research to solve it."

More Zabbix cons

Pricing and Cost Advice

"The solution is expensive."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"They are expensive for the cloud."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"The solution is not expensive."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

More LogicMonitor pricing and cost advice

"It is free, which allows us to reduce costs."

"Zabbix is free but if you use it in production then you have to pay for it."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"Zabbix is a free solution but the support contact costs money."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"This is an open-source solution that can be used free of charge."

"It is reasonable."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

793,295 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

23%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Educational Organization

37%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't neces...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For exa...

See all answers

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

Zabbix's licensing and pricing are good for our needs.

See all answers

What needs improvement with Zabbix?

To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be benefi...

See all answers

Comparisons

ThousandEyes vs Juniper Mist Premium Analytics

Compared 38% of the time

Meraki Dashboard vs Juniper Mist Premium Analytics

Compared 24% of the time

Cisco DNA Center vs Juniper Mist Premium Analytics

Compared 22% of the time

InfluxDB vs Juniper Mist Premium Analytics

Compared 15% of the time

More Juniper Mist Premium Analytics Competitors

ScienceLogic vs LogicMonitor

Compared 10% of the time

SolarWinds NPM vs LogicMonitor

Compared 7% of the time

OpsRamp vs LogicMonitor

Compared 6% of the time

ServiceNow IT Operations Management vs LogicMonitor

Compared 6% of the time

ThousandEyes vs LogicMonitor

Compared 5% of the time

More LogicMonitor Competitors

Centreon vs Zabbix

Compared 6% of the time

Checkmk vs Zabbix

Compared 5% of the time

Icinga vs Zabbix

Compared 5% of the time

LibreNMS vs Zabbix

Compared 5% of the time

Nagios Core vs Zabbix

Compared 4% of the time

More Zabbix Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

July 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

LogicMonitor

July 2024

Download LogicMonitor product report

Buyer's Guide

Zabbix

June 2024

Download Zabbix product report

Learn More

Juniper

LogicMonitor

Zabbix

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

LogicMonitor, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LogicMonitor provides correlation, context, and clarity to understand the business impact and causes of complex IT incidents.

LogicMonitor is a SaaS-based unified observability platform that enables today’s digital enterprises to adopt a cloud-ready operating model for effectively meeting key business demands. The solution provides clarity across hybrid enterprise IT, and brings diverse IT and development teams together to solve complex problems. In addition, it enables IT to innovate faster while improving operations efficiency to the critical IT services they deliver.

LogicMonitor unifies IT teams around a single platform that allows for the collection, analysis, contextualization, and exploration of observable data in hybrid settings.

LogicMonitor Features

LogicMonitor has many valuable key features. Some of the most useful ones include:

A single source of truth for data onboarding, management, and exploration across infrastructure, apps, and IT stacks.

A robust ecosystem of community-supported LM modules to accelerate onboarding.

Provides an intuitive interface with dashboarding, reporting, and data exploration to regularly and effectively monitor and troubleshoot.

AIOps capabilities enable anomaly detection, early warning detection, and rapid root cause analysis for services, applications, and infrastructure.

Monitors across networks, systems, storage, and other IT infrastructure.

OpenTelemetry-based application microservices with business context and vendor independence.

Logging to aid infrastructure monitoring, anomaly identification, and troubleshooting.

LogicMonitor Benefits

There are many benefits to implementing LogicMonitor. Some of the biggest advantages the solution offers include:

Instantly resolve issues across DevOps and ITops teams with a single source of truth. Anticipate and discover problems early, eliminate dead ends in troubleshooting, and deploy more frequently with the confidence that hybrid IT is under control.
By evaluating IT data in real time for anomaly detection, you can gain predictive insights. Identify potential flaws by analyzing billions of metrics and data points from hundreds of IT devices and resources.
Consolidate monitoring across IT infrastructure and apps to save money and reduce risk. By replacing several point products, you can save money on licensing and maintenance.
Consolidate enterprise-scale and innovative capabilities into a single platform.
To enhance productivity, the solution offers complete visibility across the technological stack with insights, context, and correlation.

Reviews from Real Users

LogicMonitor stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Valentine C., Technical Service Delivery Manager at Sparx Solutions, writes of the solution, “As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform.” He adds, “I will rate it as a solid nine out of 10.”

Robert V., Teamlead at i-LEVEL ICT Solutions, notes, “One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot.”

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Information Not Available

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

LogicMonitor vs. Zabbix

July 2024

Free Report: LogicMonitor vs. Zabbix

Find out what your peers are saying about LogicMonitor vs. Zabbix and other solutions. Updated: July 2024.

DOWNLOAD NOW

793,295 professionals have used our research since 2012.

See our LogicMonitor vs. Zabbix report.

See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.