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Laserfiche vs OpenText Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Laserfiche is 1.9%, up from 1.6% compared to the previous year. The mindshare of OpenText Content Management is 6.3%, down from 11.1% compared to the previous year. The mindshare of SharePoint is 11.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
OpenText Content Management6.3%
Laserfiche1.9%
Other80.1%
Enterprise Content Management
 

Featured Reviews

CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"It's a very good solution."
"Simplicity to roll out, features available, customization options."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The engineering document management system is one of the most valuable features."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Scalability is great. We can extend areas horizontally and vertically."
"The product provides flexibility in collaboration."
"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."
"SharePoint provides enterprise content management, which includes the enterprise document management tools, and collaboration tools such as workspaces and team sites improve the productivity and increase collaboration."
"It has made us faster and more efficient."
"The complete granularity of being able to apply permissions at collection, site, library, list, folder, and doc set levels give ultimate flexibility."
"Office 365 integration is most valuable thing in SharePoint."
"It offers ease of use, which is crucial."
"Using the workflow as an example, it has helped to transform the conventional paperwork processes into digitized and faster processes."
 

Cons

"We would like to see more features for RPA and AI."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The solution needs to improve the user interface."
"The initial setup can get really complicated, and it takes time."
"A dashboard with information would be nice to see."
"The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex."
"OpenText Extended ECM's user interface could be improved."
"The response time is not effective, and the staff lacks adequate knowledge."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The workflow engine, MS Workflow Manager, is still in Version 1.0 and the future Microsoft strategy for this product is unclear."
"Microsoft support could be better, especially for enterprise troubleshooting. They require a lot of logs and often rely on online support, which does not meet customer expectations."
"Searching for information appears based on Bing and that is utterly useless."
"The pricing and licensing is one of the most crucial parts of using Microsoft SharePoint."
"Mobile rendering is not up to the mark."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"Technical support is bad, as the support is for all other Microsoft products."
"While working with SharePoint, I observed that if the number of files is too much, the upload time, management time, and search time consume a lot of time during the initial phase."
 

Pricing and Cost Advice

Information not available
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"OpenText Extended ECM is an expensive solution."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The product is pricey."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The solution is expensive."
"The tool's pricing is confusing to the end customer."
"Both Open Text ECM and IBM File share are expensive."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The platform has medium pricing."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"SharePoint is included with our Microsoft license."
"The data classification and search elements are cheap."
"The cost is expensive, but worthwhile."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The pricing works for us."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
19%
University
8%
Manufacturing Company
8%
Construction Company
6%
Manufacturing Company
11%
Financial Services Firm
11%
Government
10%
Energy/Utilities Company
7%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although thi...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I kno...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way t...
 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
ATCO Australia, MSIG Asia, Orica, Salt River Project
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
899,917 professionals have used our research since 2012.