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Kentik vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
22nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
NetCrunch
Ranking in Network Monitoring Software
78th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Server Monitoring (28th), IT Infrastructure Monitoring (63rd), Log Management (52nd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. The mindshare of NetCrunch is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.9%
NetCrunch0.7%
Other97.4%
Network Monitoring Software
 

Featured Reviews

SS
Network Engineer III at Fortanix
Integrating synthetic tests and network monitoring enhances traffic pattern visualization
The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."
"Technical support is second to none."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"Before using the solution, we had to do all these manual tasks, such as running all these queries manually, and building our tech cost-report used to be a two or two-and-a-half-week effort, and using Kentik, and the automation that it provides us, we've brought that down to a day or two, which is a massive time savings."
"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."
"We haven't seen anything else that comes even close to Kentik's real-time visibility across our network infrastructure, and we've demo'ed everything under the sun."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily."
"I consider the pricing model as an area for improvement."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I would like to see them explore the area of cost analysis."
"Sometimes it's difficult to order the dimensions correctly when trying to make Sankey flow diagrams."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
"I didn't care for the role-based, permission-based options, which were not the best."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
12%
Construction Company
9%
Computer Software Company
7%
Construction Company
24%
Comms Service Provider
12%
Manufacturing Company
8%
Agriculture
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
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Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about Kentik vs. NetCrunch and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.