Try our new research platform with insights from 80,000+ expert users

Katalon Studio vs SmartBear TestComplete vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Katalon Studio is easy to adopt, saving 30%-40% costs, improving efficiency, and enhancing speed to market.
Sentiment score
6.7
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Sentiment score
7.2
Tricentis Tosca enhances ROI with efficient automated testing, reducing costs and time, though costly for smaller firms.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
5.9
Katalon Studio's customer service is praised for its responsiveness, with improvements at enterprise-level, but has limitations for free versions.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Sentiment score
6.8
Tricentis Tosca customer service is praised for responsiveness and expertise, despite some delays and lack of online community.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Documentation is good.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Response through chat has been replaced by chatbots, which has impacted the experience.
There is no way to mark the importance or criticality of incidents when creating them.
 

Scalability Issues

Sentiment score
6.9
Katalon Studio is cost-effective and scalable for small teams but less optimal for large-scale load testing.
Sentiment score
7.3
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
Sentiment score
7.4
Tricentis Tosca is scalable for large enterprises, supporting automation across technologies, despite potential customization and cost challenges.
It allows me to develop, run, and deploy test cases extensively.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
 

Stability Issues

Sentiment score
6.7
Katalon Studio is stable for most users, but complex projects and updates can cause crashes and integration issues.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
Sentiment score
7.4
Tricentis Tosca is stable, with minor license issues and occasional slowdowns, but vendor support effectively resolves challenges.
It needs more stability when test cases are executed.
Stability is important as it saves time and provides valuable reports to higher management for decision-making.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

Katalon Studio faces scripting limitations, unreliable Object Spy, slow testing, stability issues, and lacks integration and support features.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
Tricentis Tosca needs better integration, object recognition, documentation, mobile testing, UI, cost-effective licensing, support, reporting, and AI features.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
 

Setup Cost

Katalon Studio is cost-effective and competitive, though some advanced features may require costly licenses compared to alternatives.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Tricentis Tosca's high costs suit large enterprises, while smaller companies may prefer open-source alternatives for automation.
The approximate cost is around $8,000.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
Katalon Studio is on the expensive side.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

Katalon Studio simplifies automated testing with versatile features, platform support, and user-friendly tools, favored for comprehensive test management.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Tricentis Tosca simplifies testing with scriptless automation, model-based testing, broad technology support, and seamless integration with other tools.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins.
The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
 

Mindshare comparison

As of May 2025, in the Regression Testing Tools category, the mindshare of Katalon Studio is 16.7%, up from 16.5% compared to the previous year. The mindshare of SmartBear TestComplete is 9.4%, down from 9.6% compared to the previous year. The mindshare of Tricentis Tosca is 28.8%, up from 25.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Regression Testing Tools
 

Featured Reviews

Anuradha.Kapoor Kapoor - PeerSpot reviewer
Functional automation features and the recording functionality saves time but the performance and script execution is slow
I would like to see improvements in how Katalon Studio works with iOS applications, especially with React Native applications. The speed is very slow. It takes time. Katalon Studio also takes my laptop memory, and execution becomes slow for the script. There are parallel execution options. I'm sure their online cloud version must be very fast, but as a service-based company, we are under NDA with our clients and can't run their code on our servers. I would like to see iOS improve and see a more capable recording feature. Katalon Studio has released an AI version, and I have a demo scheduled to see the new features.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
report
Use our free recommendation engine to learn which Regression Testing Tools solutions are best for your needs.
851,174 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
6%
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
13%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
I used the trial version of Katalon Studio, which I got for free. For TestComplete, I used an internal license as my ...
What needs improvement with Katalon Studio?
Extending the certification validity, especially after the trial period, would be beneficial. Providing clearer guida...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, Katalon Studio, OpenText and others in Regression Testing Tools. Updated: April 2025.
851,174 professionals have used our research since 2012.