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Katalon Studio vs SmartBear TestComplete vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Katalon Studio is easy to learn, reduces testing time and costs, but effectiveness varies with application and usage.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Sentiment score
6.9
Tricentis Tosca offers positive ROI through quick test automation, benefiting agile environments by reducing testing time and costs.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
5.9
Katalon Studio's customer service is quick, with better support for licensed users; free users often rely on community forums.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Sentiment score
6.8
Tricentis Tosca's customer service is efficient and knowledgeable, though some users experience delays and desire process improvements.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Within 24 hours, I received support from the customer support team through their forum.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Response through chat has been replaced by chatbots, which has impacted the experience.
There is no way to mark the importance or criticality of incidents when creating them.
 

Scalability Issues

Sentiment score
6.9
Katalon Studio offers scalable Selenium script execution with budget-friendly options but requires improvements in speed and load testing adaptability.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
Sentiment score
7.3
Tricentis Tosca is praised for scalability, effectively managing concurrent tests and meeting enterprise requirements despite some cost challenges.
It allows me to develop, run, and deploy test cases extensively.
Katalon Studio handles larger projects and more complex test cases very easily.
Katalon Studio has very good scalability.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
 

Stability Issues

Sentiment score
6.7
Katalon Studio's stability is generally reliable, scoring six to nine out of ten, despite occasional lags and crashes.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
Sentiment score
7.4
Tricentis Tosca is generally stable, with minor errors, and users highly rate its reliable automated testing capabilities.
It needs more stability when test cases are executed.
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
I have not encountered any major bugs or crashes.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

Katalon Studio requires better language support, tool integration, stability, documentation, reporting, pricing, and enhanced app testing capabilities.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
Tricentis Tosca struggles with upgrades, high costs, mobile testing difficulties, and requires improvements in AI, UI, and reporting.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
 

Setup Cost

Katalon Studio offers free and paid versions, with mixed opinions on pricing and value impacting enterprise buying decisions.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
Tricentis Tosca's pricing is high, appealing to large enterprises with flexible licensing, though costly for smaller companies.
The approximate cost is around $8,000.
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

Katalon Studio is favored for its ease, flexibility, robust automation features, seamless integration, affordability, and user-focused adaptability.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Tricentis Tosca offers model-based automation, scriptless testing, drag-and-drop functionality, and AI optimization, enhancing ease of use and integration.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
 

Mindshare comparison

As of October 2025, in the Regression Testing Tools category, the mindshare of Katalon Studio is 14.5%, down from 17.8% compared to the previous year. The mindshare of SmartBear TestComplete is 9.7%, up from 9.1% compared to the previous year. The mindshare of Tricentis Tosca is 26.2%, down from 27.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Regression Testing Tools Market Share Distribution
ProductMarket Share (%)
Tricentis Tosca26.2%
Katalon Studio14.5%
SmartBear TestComplete9.7%
Other49.599999999999994%
Regression Testing Tools
 

Featured Reviews

Keerthi Prasannakumar - PeerSpot reviewer
Has improved test efficiency and automated repeated sanity checks using reusable components
The best features Katalon Studio offers include its user-friendly nature. It is very much a user-friendly automation framework that supports both beginners and advanced users. It combines manual and script-based testing, allowing easy recording of steps and customization using Java or Groovy. Its built-in reporting, data-driven testing, and CI/CD integration are extremely useful for managing end-to-end automation efficiently. The best feature of Katalon Studio is its ease of setup with both manual and scripted automation, plus strong integration techniques, which help the tester find reports easily. It is more focused on debugging, reusability, and reporting. The reporting and debugging features of Katalon Studio help me in my testing workflow by providing test execution reports with logs, screenshots, and videos for failed steps, which makes it easier to analyze results. The report can be in formats such as HTML, PDF, or integrated into Katalon TestOps for tracking trends over time. For debugging, I use the debug mode to run test cases step-by-step, check every value, and inspect the console and log viewer for error messages. Katalon Studio highlights the exact failed step, provides stack traces, and helps quickly identify issues in locator data or synchronization. For example, in one of my projects, I automated a video upload and a preview feature in a web application. During execution, the test failed at the preview validation step. The Katalon Studio report showed that the preview element was not visible within expected time. I switched to debug mode, added a wait condition, and re-ran the test step-by-step to verify that the video preview loaded correctly before validation. After updating the script with an explicit wait, the test passed consistently, confirming all steps were successful and improving the reliability of future regression runs. Katalon Studio's report and debug mode help identify whether it's a timing issue or if we need an explicit wait. A key feature I notice in Katalon Studio is its cross-platform automation, supporting web, mobile, API, and desktop testing in one tool. The record and playback feature is my favorite because I'm not from a coding background. It allows for quick test creation without coding, making it accessible even for beginners. The repository and data-driven testing provide centralized storage for test elements, improving reusability. We can run the same test with multiple sets of data, which is also significant. The integration part is excellent, along with reusable test suites and keywords, which allow modular and maintainable test structures across projects. Katalon Studio has positively impacted my organization by significantly speeding up the testing process. The repetitive regression tests that used to take hours or days are now completed in a day or just two to three hours. The built-in reports and debugging features improved communication with developers and made issue resolution faster. With Katalon Studio providing detailed reports, false arguments have gradually reduced. Overall, test coverage, accuracy, and team productivity have enhanced, allowing for a more confident delivery of builds and shorter turnaround times. I think the company has a positive impact overall.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
12%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise19
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise24
Large Enterprise72
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimiz...
What needs improvement with Katalon Studio?
The reporting is very good, but it could be better.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

No data available
No data available
Orchestrated Service Virtualization
 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: October 2025.
871,358 professionals have used our research since 2012.