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Reflect vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reflect
Ranking in Test Automation Tools
18th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
AI Software Development (67th), AI Quality Assurance (2nd)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of June 2026, in the Test Automation Tools category, the mindshare of Reflect is 0.8%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 5.8%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.8%
Reflect0.8%
Other93.4%
Test Automation Tools
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Project Manager at a manufacturing company with 11-50 employees
Automated login and invoice tests have reduced manual effort and now streamline daily workflows
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology. I have already spoken about compatibility improvements with the developers and they told me they are working on it.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reflect has positively impacted my organization by helping to reduce testing time by 80%."
"We already have the UI smoke test and have integrated to our build system, which runs each day for multiple versions of the product and saves us a lot of time."
"Object Browser is the most powerful feature."
"Good test coverage through automation and provides unique solutions to most of the automation challenges (e.g. comparison of images)."
"TestComplete is extremely efficient when it comes to scripting."
"You can record your actions and play them back later."
"When compared to other tools, it is very simple."
"To me, the Object Browser has proven to be the most valuable feature of this product."
"I used different solution afterwards and I can say there is no other product with such great flexibility."
 

Cons

"I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"Often crashes with large projects. File check-in takes too much time in TFS."
"A test case design (schema) module would be nice."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Error handling features in the tool are a little limited."
"They have some benefits which TestComplete doesn't have, but in general TestComplete overcomes them."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The level of technical support leaves a lot to be desired."
 

Pricing and Cost Advice

Information not available
"The solution's pricing is too high."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"It comes with a high cost."
"The product is becoming more and more expensive."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The pricing is a little above average — it could be lower."
"The option we chose was around $2,000 USD."
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Top Industries

By visitors reading reviews
Insurance Company
21%
Manufacturing Company
12%
Educational Organization
11%
Construction Company
10%
Manufacturing Company
13%
Financial Services Firm
11%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Reflect?
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a ...
What is your primary use case for Reflect?
My main use case for Reflect is test automation. I have a case where I need to automate the login of a tool, and with Reflect, I can automate it for day-to-day use of that test. I can also automate...
What advice do you have for others considering Reflect?
My advice to other professionals considering using Reflect is not to be afraid to try the tool. It is a very useful and easy-to-use tool that is intuitive, and professionals should not be afraid to...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Information Not Available
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, Katalon Studio, Worksoft and others in Test Automation Tools. Updated: June 2026.
900,644 professionals have used our research since 2012.