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Reflect vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reflect
Ranking in Test Automation Tools
19th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
AI Software Development (42nd), AI Quality Assurance (3rd)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of August 2026, in the Test Automation Tools category, the mindshare of Reflect is 0.8%, up from 0.8% compared to the previous year. The mindshare of SmartBear TestComplete is 5.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.6%
Reflect0.8%
Other93.6%
Test Automation Tools
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Gerente De Proyectos at a manufacturing company with 11-50 employees
Automated login and invoice tests have reduced manual effort and now streamline daily workflows
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology. I have already spoken about compatibility improvements with the developers and they told me they are working on it.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reflect has positively impacted my organization by helping to reduce testing time by 80%."
"I like the cross browser compatibility, as it saves a lot of time re-writing scripts to accommodate different browsers."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The initial set-up was exceedingly simple."
"Even with my limited programming knowledge, I was able to create automation tests using the Keyword Test feature."
"Object Browser is the most powerful feature."
"Such anticipation, preparation and workarounds are the way to ‘Doing it right, with TestComplete’."
"TestComplete replaced QTP as the preferred choice of tool for the organization; it is much faster, works better across technologies (especially Flex-based UI), and is better compatible with newer technologies directly out of the box."
"It's a great tool that covers many features and is straightforward with logs."
 

Cons

"I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"Headless testing would be a big improvement."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"I would like to see improved language support, with Python being my first choice."
"The solution’s customer support should be improved."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The pricing is the constraint."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
 

Pricing and Cost Advice

Information not available
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Our ROI is about $10,000 a year."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The solution's pricing is too high."
"SmartBear TestComplete is an expensive tool."
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Top Industries

By visitors reading reviews
Insurance Company
20%
Manufacturing Company
12%
Educational Organization
12%
Outsourcing Company
10%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Reflect?
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a ...
What is your primary use case for Reflect?
My main use case for Reflect is test automation. I have a case where I need to automate the login of a tool, and with Reflect, I can automate it for day-to-day use of that test. I can also automate...
What advice do you have for others considering Reflect?
My advice to other professionals considering using Reflect is not to be afraid to try the tool. It is a very useful and easy-to-use tool that is intuitive, and professionals should not be afraid to...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Information Not Available
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, Katalon Studio, Worksoft and others in Test Automation Tools. Updated: July 2026.
908,800 professionals have used our research since 2012.