Kaspersky Endpoint Detection and Response Optimum and Symantec Endpoint Security Enterprise offer robust security solutions in the business category. Symantec appears to have the upper hand due to its comprehensive feature set, despite its higher price.
Features: Kaspersky provides comprehensive endpoint threat detection, response capabilities, and extensive integration options. Symantec offers advanced protection against sophisticated threats, including advanced machine learning, zero-day protection, and extensive threat intelligence. Users find Symantec's features more extensive and effective.
Room for Improvement: Kaspersky needs better integration with other security tools, faster incident response times, and smoother updates. Symantec requires improvements in software update processes, minimizing false positives, and reducing resource consumption. These improvements impact Symantec's utility slightly more.
Ease of Deployment and Customer Service: Kaspersky provides an easy deployment process, though users seek better customer service. Symantec users face a more complex deployment but receive excellent customer support. Kaspersky is favored for deployment, while Symantec is preferred for support.
Pricing and ROI: Kaspersky is reasonably priced with a good ROI. Symantec costs more, but its effective protection and additional features justify the investment. Kaspersky offers better initial pricing, but Symantec provides higher perceived value over time.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Compared to other solution providers, the responses are not very clear when we need support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
The uninstallation needs better handling, specifically with automatic license deletions.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security Enterprise | 0.5% |
| Kaspersky Endpoint Detection and Response Optimum | 0.9% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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