Try our new research platform with insights from 80,000+ expert users

Symantec Endpoint Security vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Symantec Endpoint Security delivers positive ROI by enhancing virus protection, reducing downtime, and improving operational efficiency with minimal disruption.
Sentiment score
5.7
Symantec Endpoint Security Enterprise offers significant ROI, reducing manual tasks, aiding compliance, and securing data against cybercrime threats.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
 

Customer Service

Sentiment score
7.2
Symantec Endpoint Security's support is praised but varies post-Broadcom, with delays and regional differences affecting effectiveness.
Sentiment score
6.5
Symantec Endpoint Security support is responsive but inconsistent post-acquisition, with European and African customers facing significant challenges.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
 

Scalability Issues

Sentiment score
7.8
Symantec Endpoint Security is scalable, user-friendly, and ideal for large organizations, effortlessly integrating with existing systems.
Sentiment score
6.5
Symantec Endpoint Security Enterprise is highly scalable, adaptable for various business sizes, but challenges include licensing cost and extension compatibility.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
 

Stability Issues

Sentiment score
7.8
Symantec Endpoint Security is generally reliable, though updates and operating system variations can occasionally disrupt stability and resource usage.
Sentiment score
8.5
Symantec Endpoint Security Enterprise is stable and reliable, despite occasional performance issues with Windows updates and full scans.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
 

Room For Improvement

Symantec Endpoint Security faces performance issues, complex management, insufficient threat detection, and compatibility problems affecting usability and support.
Symantec Endpoint Security Enterprise needs enhanced features, user-friendliness, performance improvements, better support, and more comprehensive threat coverage at a competitive price.
It is cumbersome to use, particularly in handling firewall management.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Device management is not very good and I am not enabling it in my organization due to security reasons.
 

Setup Cost

Symantec Endpoint Security is valued for its cost-effective pricing, flexible plans, and discounts for long-term or special contracts.
Symantec Endpoint Security Enterprise offers a 60-day trial, with annual costs from $70-$100 per user, varying by features.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
The pricing is very low compared to other companies like SentinelOne and others.
 

Valuable Features

Symantec Endpoint Security provides comprehensive protection with device control, intrusion prevention, anti-virus, centralized management, and cross-platform integration.
Symantec Endpoint Security Enterprise provides advanced threat protection, scalability, AI integration, and user-friendly management for comprehensive and efficient security.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Intekhab Ahmad. - PeerSpot reviewer
A product that offers good threat detection capabilities to its users
The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Information Not Available
Find out what your peers are saying about Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.