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Symantec Endpoint Security vs Symantec Endpoint Security Enterprise comparison

Symantec Endpoint Security and Symantec Endpoint Security Enterprise are both solutions in the Endpoint Protection Platform (EPP) category. Symantec Endpoint Security is ranked #13 with an average rating of 7.3, while Symantec Endpoint Security Enterprise is ranked #22 with an average rating of 8.4. Symantec Endpoint Security holds a 3.7% mindshare in EPP, compared to Symantec Endpoint Security Enterprise’s 0.5% mindshare. Additionally, 80% of Symantec Endpoint Security users are willing to recommend the solution, compared to 90% of Symantec Endpoint Security Enterprise users who would recommend it.
Symantec Endpoint Security
Read 145 Symantec Endpoint Security reviews
  • 9,494 Views
  • 8,070 Comparison Views
80% willing to recommend
Symantec Endpoint Security ...
Read 32 Symantec Endpoint Security Enterprise reviews
  • 1,041 Views
  • 1,031 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Symantec Endpoint Security Enterprise compete in the endpoint protection category. Symantec Endpoint Security Enterprise seems to have the upper hand due to its advanced features and superior customer support.

Features: Symantec Endpoint Security offers robust threat detection, malware protection, and effective security for smaller businesses. Symantec Endpoint Security Enterprise provides advanced threat analytics, extensive management tools, and comprehensive security solutions for larger organizations.

Room for Improvement: Symantec Endpoint Security users need better integration with other software, enhanced reporting capabilities, and improved customer support response times. Symantec Endpoint Security Enterprise users suggest faster updates, more intuitive management tools, and further refinements in advanced features.

Ease of Deployment and Customer Service: Symantec Endpoint Security is favored for quick deployment but criticized for poor customer service response times. Symantec Endpoint Security Enterprise also benefits from easy deployment and is praised for responsive technical support and comprehensive onboarding assistance.

Pricing and ROI: Symantec Endpoint Security is cost-effective offering a good ROI for smaller to mid-sized businesses. Symantec Endpoint Security Enterprise is more expensive but offers higher ROI due to its extensive features and better support, making the higher price justified for enterprises.

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Buyer's Guide
Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Symantec Endpoint Security offers significant ROI through reduced incidents, improved efficiency, cost-effectiveness, and minimal administrative needs, enhancing satisfaction.
Sentiment score
4.1
Symantec Endpoint Security's robust protection minimizes ransomware impact, ensuring data security and ROI for manufacturing firms against cyber threats.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
For more quotes and insights, download the Symantec Endpoint Security report
No quotes available
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Customer Service

Sentiment score
6.5
Symantec Endpoint Security's customer service is efficient, while technical support responses vary, affected by locality and language issues.
Sentiment score
5.5
Symantec Endpoint Security's technical support is mixed, with responsive service overall but variations in speed and costlier advanced support.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
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The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
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MohammadAlshatreet - PeerSpot reviewer
TR
reviewer2162541 - PeerSpot reviewerreviewer2753307 - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.7
Symantec Endpoint Security is scalable and adaptable, handling diverse workloads and seamlessly integrating, despite minor complexity and licensing challenges.
Sentiment score
8.0
Symantec Endpoint Security Enterprise scales well for all business sizes, though costly and affected by network configuration challenges.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
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Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
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TR
Kumbesh Rajagopal - PeerSpot reviewerreviewer2753307 - PeerSpot reviewerreviewer2162541 - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.7
Symantec Endpoint Security is stable for many, but some report resource issues, crashes, and support challenges on certain platforms.
Sentiment score
8.9
Symantec Endpoint Security Enterprise is praised for reliability but has occasional issues, mainly with Windows updates and scans.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
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I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
JS
Kumbesh Rajagopal - PeerSpot reviewerreviewer2753307 - PeerSpot reviewerreviewer2162541 - PeerSpot reviewer
 

Room For Improvement

Symantec Endpoint Security faces challenges with virus detection, resource consumption, complex management, integration, and needs improved threat protection and support.
Symantec Endpoint Security Enterprise needs user-friendliness upgrades, better Mac compatibility, and improved pricing, threat notifications, and support services.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
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Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
SM
MohammadAlshatreet - PeerSpot reviewer
JS
reviewer2162541 - PeerSpot reviewerreviewer2753307 - PeerSpot reviewer
 

Setup Cost

Symantec Endpoint Security provides a reasonably priced solution with discounts for specific sectors, offering value despite cheaper alternatives.
Symantec's pricing is seen as reasonable by some but expensive by others, particularly when upgrading to EDR.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
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No quotes available
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
JS
SM
MohammadAlshatreet - PeerSpot reviewer
 

Valuable Features

Symantec Endpoint Security provides comprehensive, user-friendly protection with seamless management, offering robust threat detection and prevention across platforms.
Symantec Endpoint Security Enterprise offers proactive threat protection, ease of use, scalability, and cost-effective basic security with frequent updates.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
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What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
SM
MohammadAlshatreet - PeerSpot reviewer
TR
reviewer2753307 - PeerSpot reviewerreviewer2162541 - PeerSpot reviewer
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 3.7%, down from 4.7% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.7%
Symantec Endpoint Security Enterprise0.5%
Other95.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
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Intekhab Ahmad. - PeerSpot reviewer
A product that offers good threat detection capabilities to its users
The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
9%
Manufacturing Company
13%
Computer Software Company
10%
Comms Service Provider
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise62
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
See all answers
What needs improvement with Symantec Endpoint Security Enterprise?
The tool needs to improve its dashboard.
See all answers
What is your primary use case for Symantec Endpoint Security Enterprise?
We use the solution for all endpoint systems.
See all answers
 

Comparisons

Microsoft Defender for Endpoint vs Symantec Endpoint Security Logo
Microsoft Defender for Endpoint vs Symantec Endpoint Security
Compared 18% of the time
CrowdStrike Falcon vs Symantec Endpoint Security Logo
CrowdStrike Falcon vs Symantec Endpoint Security
Compared 10% of the time
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security Logo
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Compared 6% of the time
Trend Micro Deep Security vs Symantec Endpoint Security Logo
Trend Micro Deep Security vs Symantec Endpoint Security
Compared 6% of the time
Bitdefender GravityZone EDR vs Symantec Endpoint Security Logo
Bitdefender GravityZone EDR vs Symantec Endpoint Security
Compared 5% of the time
More Symantec Endpoint Security Competitors
Symantec Endpoint Security Complete vs Symantec Endpoint Security Enterprise Logo
Symantec Endpoint Security Complete vs Symantec Endpoint Security Enterprise
Compared 64% of the time
Trellix Endpoint Security Platform vs Symantec Endpoint Security Enterprise Logo
Trellix Endpoint Security Platform vs Symantec Endpoint Security Enterprise
Compared 11% of the time
CrowdStrike Falcon vs Symantec Endpoint Security Enterprise Logo
CrowdStrike Falcon vs Symantec Endpoint Security Enterprise
Compared 7% of the time
HP Wolf Security vs Symantec Endpoint Security Enterprise Logo
HP Wolf Security vs Symantec Endpoint Security Enterprise
Compared 6% of the time
More Symantec Endpoint Security Enterprise Competitors
 

Product Reports

Buyer's Guide
Symantec Endpoint Security
August 2025
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
Buyer's Guide
Symantec Endpoint Security Enterprise
August 2025
Symantec Endpoint Security Enterprise reportDownload Symantec Endpoint Security Enterprise product report
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Broadcom
 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Information Not Available
Buyer's Guide
Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise
September 2025
Free Report: Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise
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