Symantec Endpoint Security Enterprise Reviews

Users have noted a clear return on investment with Symantec Endpoint Security Enterprise, mainly by avoiding costly ransomware attacks and safeguarding valuable data and corporate image. While compliance acts as a driver in smaller firms, the manual reduction in monitoring tasks is appreciated with measurable reductions in indicators of compromise. Endpoint security is treated as an important defense layer in the face of rising cybercrime, as noted by various users.

Symantec Endpoint Security Enterprise is perceived as moderately priced, with varying opinions reflecting its competitiveness for small to medium enterprises. While some find the annual subscription reasonable, others consider it high, particularly for the EDR upgrade. Flexibility in licensing offers customization based on endpoint needs, and pricing ranges from $70 to $100 per user, depending on features. It's generally viewed as a premium solution with some negotiating potential for better deals.

• "The tool fits within our budget. It is not expensive."
• "The solution's license is very expensive."
• "I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."

Symantec Endpoint Security Enterprise is primarily used for endpoint protection, providing antivirus capabilities, malware prevention, and intrusion prevention. Deployments often occur on-premise, enabling organizations to control their environments. Users utilize it for antivirus updates, security patches, device control, firewall management, and blocking unwanted applications. It is valued for its ability to manage endpoint threats, network threats, and compliance checks. Users appreciate its advanced threat protection features and its role in securing Windows infrastructure.

Symantec Endpoint Security Enterprise has good customer support, though experiences vary. Some users find support responsive and knowledgeable, while others cite slow procedures and outsourced services, particularly in Europe. Advanced support is available but costly. Post-acquisition changes have made accessing support cumbersome. Technical support receives mixed ratings, typically seven to nine out of ten, with emphasis on their professional communication. There's a call for improved speed and a more user-friendly approach, especially for niche issues.

Users find Symantec Endpoint Security Enterprise straightforward to implement, generally requiring a few days to a month. The process involves downloading and deploying agents, configuring policies, and managing packages. For some, installation is quick and user-friendly, while others require experienced teams due to complex configurations. The cloud-based version simplifies deployment. Maintenance needs vary, with technical understanding improving ease for many. Most users rate the initial setup positively, highlighting its simplicity and efficiency.

Symantec Endpoint Security Enterprise demonstrates strong scalability, supporting small to large organizations effectively. Users can expand by adding licenses, implement multiple replication partners, and manage extensive endpoints. Some challenges include licensing costs and occasional compatibility issues with network changes. The solution is well-received, with positive ratings for its scalability, although some improvements could enhance performance further. Companies find it easy to manage and adapt to their specific requirements, facilitating growth and usage expansion seamlessly.

Symantec Endpoint Security Enterprise is generally perceived as stable by users, with ratings between six and ten for reliability. While occasional issues have been noted with Windows updates and browser compatibility, users appreciate its performance and lightweight design. Some mention network-related problems that aren't attributed to Symantec itself. Over time, most users find it remains dependable, efficiently maintaining client connections without major disruptions or the need for large-scale technical adjustments.