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Symantec Endpoint Security Enterprise Reviews

Vendor: Broadcom
4.0 out of 5
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What is Symantec Endpoint Security Enterprise?

Symantec Endpoint Security Enterprise delivers robust security features like firewall management, anti-malware, intrusion prevention, and real-time AI-based analysis. Its flexibility and resource efficiency, alongside cloud integration, make it a reliable choice for endpoint security.

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Symantec Endpoint Security Enterprise is the #30 ranked solution in endpoint security software. PeerSpot users give Symantec Endpoint Security Enterprise an average rating of 8.0 out of 10. Symantec Endpoint Security Enterprise is most commonly compared to CrowdStrike Falcon: Symantec Endpoint Security Enterprise vs CrowdStrike Falcon. Symantec Endpoint Security Enterprise is popular among the small business segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 12% of all views.
Buyer's Guide
Symantec Endpoint Security Enterprise
April 2026
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Symantec Endpoint Security Enterprise mindshare

As of April 2026, the mindshare of Symantec Endpoint Security Enterprise in the Endpoint Protection Platform (EPP) category stands at 0.6%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Security Enterprise0.6%
Microsoft Defender for Endpoint7.2%
CrowdStrike Falcon6.3%
Other85.9%
Endpoint Protection Platform (EPP)

PeerResearch reports based on Symantec Endpoint Security Enterprise reviews

TypeTitleDate
CategoryEndpoint Protection Platform (EPP)Apr 30, 2026Download
ProductReviews, tips, and advice from real usersApr 30, 2026Download
ComparisonSymantec Endpoint Security Enterprise vs CrowdStrike FalconApr 30, 2026Download
ComparisonSymantec Endpoint Security Enterprise vs Microsoft Defender for EndpointApr 30, 2026Download
ComparisonSymantec Endpoint Security Enterprise vs SentinelOne Singularity EndpointApr 30, 2026Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.36.3%97%140 interviewsAdd to research
HP Wolf Security3.94.5%87%8 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Symantec Endpoint Security Enterprise excels in proactive threat protection, anti-malware, firewall management, and intrusion prevention. It offers machine learning, application control, and real-time threat detection. Users praise its integration with workstations, low resource consumption, and comprehensive endpoint protection features. The interface is user-friendly, and the security policies are flexible. It effectively manages network security, enabling sophisticated network rule applications and rapid terminal lockdown. It's praised for scalability and stability.
  • "Symantec Endpoint Security Enterprise is a simple solution to implement; it took us half a day to complete the process."
  • "The support from Symantec Endpoint Security Enterprise is good, they have a quick response time."
  • "The most valuable feature of Symantec Endpoint Security Enterprise is the application, and they are adding features frequently."

Room for Improvement

Symantec Endpoint Security Enterprise needs improvement in various areas. It lacks integrated Endpoint Detection and Response features and its firewall needs more control. Users find it not user-friendly and experience performance issues. Stability on Mac, clearer threat notifications, and AI integration are required. The management dashboard and threat intelligence need enhancements. Better support for specific regions is critical, as is improving pricing and licensing processes.
  • "I have contacted support and the speed of resolution could be faster."
  • "Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution."
  • "In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation."

ROI

Users have noted a clear return on investment with Symantec Endpoint Security Enterprise, mainly by avoiding costly ransomware attacks and safeguarding valuable data and corporate image. While compliance acts as a driver in smaller firms, the manual reduction in monitoring tasks is appreciated with measurable reductions in indicators of compromise. Endpoint security is treated as an important defense layer in the face of rising cybercrime, as noted by various users.

Pricing

Symantec Endpoint Security Enterprise is perceived as moderately priced, with varying opinions reflecting its competitiveness for small to medium enterprises. While some find the annual subscription reasonable, others consider it high, particularly for the EDR upgrade. Flexibility in licensing offers customization based on endpoint needs, and pricing ranges from $70 to $100 per user, depending on features. It's generally viewed as a premium solution with some negotiating potential for better deals.
  • "The tool fits within our budget. It is not expensive."
  • "The solution's license is very expensive."
  • "I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."

Popular Use Cases

Symantec Endpoint Security Enterprise is primarily used for endpoint protection, providing antivirus capabilities, malware prevention, and intrusion prevention. Deployments often occur on-premise, enabling organizations to control their environments. Users utilize it for antivirus updates, security patches, device control, firewall management, and blocking unwanted applications. It is valued for its ability to manage endpoint threats, network threats, and compliance checks. Users appreciate its advanced threat protection features and its role in securing Windows infrastructure.

Service and Support

Symantec Endpoint Security Enterprise has good customer support, though experiences vary. Some users find support responsive and knowledgeable, while others cite slow procedures and outsourced services, particularly in Europe. Advanced support is available but costly. Post-acquisition changes have made accessing support cumbersome. Technical support receives mixed ratings, typically seven to nine out of ten, with emphasis on their professional communication. There's a call for improved speed and a more user-friendly approach, especially for niche issues.

Deployment

Users find Symantec Endpoint Security Enterprise straightforward to implement, generally requiring a few days to a month. The process involves downloading and deploying agents, configuring policies, and managing packages. For some, installation is quick and user-friendly, while others require experienced teams due to complex configurations. The cloud-based version simplifies deployment. Maintenance needs vary, with technical understanding improving ease for many. Most users rate the initial setup positively, highlighting its simplicity and efficiency.

Scalability

Symantec Endpoint Security Enterprise demonstrates strong scalability, supporting small to large organizations effectively. Users can expand by adding licenses, implement multiple replication partners, and manage extensive endpoints. Some challenges include licensing costs and occasional compatibility issues with network changes. The solution is well-received, with positive ratings for its scalability, although some improvements could enhance performance further. Companies find it easy to manage and adapt to their specific requirements, facilitating growth and usage expansion seamlessly.

Stability

Symantec Endpoint Security Enterprise is generally perceived as stable by users, with ratings between six and ten for reliability. While occasional issues have been noted with Windows updates and browser compatibility, users appreciate its performance and lightweight design. Some mention network-related problems that aren't attributed to Symantec itself. Over time, most users find it remains dependable, efficiently maintaining client connections without major disruptions or the need for large-scale technical adjustments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Symantec Endpoint Security Enterprise Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise7
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business60
Midsize Enterprise21
Large Enterprise44
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
12%
Marketing Services Firm
10%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
7%
Transportation Company
6%
Hospitality Company
5%
Recreational Facilities/Services Company
4%
Legal Firm
4%
Outsourcing Company
4%
Healthcare Company
3%
Retailer
3%
Computer Software Company
3%
Non Profit
2%
Performing Arts
2%
Government
2%
Wholesaler/Distributor
2%
Educational Organization
2%
Media Company
2%
University
2%
Agriculture
2%
Logistics Company
1%
Insurance Company
1%
Energy/Utilities Company
1%
Consumer Goods Company
1%
Non Tech Company
1%
Pharma/Biotech Company
1%

Compare Symantec Endpoint Security Enterprise with alternative products

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Learn more about Symantec Endpoint Security Enterprise

Offering comprehensive features for proactive protection, Symantec Endpoint Security Enterprise provides automatic remediation, policy configuration, and system monitoring through an efficient management interface. It ensures antivirus and endpoint protection against malware, viruses, and network threats in cloud or on-premises environments. Users benefit from its functionality in access control, EDR, threat detection, and network monitoring. However, there is room for improvement in user-friendliness, threat intelligence, and AI-based detection capabilities to address sophisticated threats. Enhanced browser protection, support, and pricing, along with better integration of cloud security and robust firewall controls, are sought after refinements.

What are Symantec Endpoint Security Enterprise’s key features?
  • Firewall Management: Comprehensive firewall configurations to protect against network threats.
  • Anti-Malware: Effective detection and prevention against malware threats.
  • Intrusion Prevention: Real-time monitoring and threat detection to stop intrusions.
  • AI-Based Analysis: Advanced real-time analysis for proactive threat management.
  • Policy Flexibility: Users can customize and implement varied security policies seamlessly.
What benefits should users look for in reviews?
  • User-Friendly Interface: Ease of use and streamlined management across devices.
  • Cost-Effectiveness: Competitive pricing offering high value for comprehensive protection.
  • Cloud Integration: Efficient cloud-based deployment and management options.
  • Resource Efficiency: Low impact on system resources allowing better performance.
  • Automatic Remediation: Seamless automatic handling of detected threats.

Various industries utilize Symantec Endpoint Security Enterprise to secure endpoints with extensive device and network threat prevention. The solution is often deployed to safeguard financial data, healthcare records, and sensitive information in critical infrastructures, ensuring compliance with strict regulatory standards.

Related questions

  • 320
What is the biggest difference between EPP and EDR products?
  • 108
Can Cylance be used with Symantec or Kaspersky endpoint solutions without conflict?
  • 134
When evaluating Endpoint Security, what aspect do you think is the most important to look for?
  • 83
What's the best way to trial endpoint protection solutions?
  • 255
What are the threats associated with using ‘bogus’ cybersecurity tools?
  • 395
Which Endpoint Protection Solution offers Zero Trust (ZTN) as a feature?
  • 174
What to choose: an endpoint antivirus, an EDR solution or both?
  • 93
Which ransomware is the biggest threat in 2020?
  • 73
Are you aware of SIEM platforms that integrate both Active Directory auditing and security monitoring tools?
  • 67
What is the best solution for ransomware attack?

Product Categories

Product Categories
Endpoint Protection Platform (EPP)

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Symantec Endpoint Security Enterprise Reviews Summary
Author infoRatingReview Summary
IT Consultant at a tech services company with 11-50 employees3.5I've found Symantec Endpoint Security Enterprise reliable, lightweight, and easy to manage, though its lack of modern features like MDR and complex support process make ThreatDown a more appealing choice for many of my clients.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees4.5I've used Symantec Endpoint Security Enterprise for 10 months and find it intuitive and stable, with strong endpoint protection and scalability, though threat intelligence and dashboard usability could be improved, especially for beginners.
Information security engineer at PricewaterhouseCoopers4.0Symantec Endpoint Security Enterprise offers flexibility in policy crafting and strong IPS features, making it valuable for comprehensive endpoint protection. While local support could improve, its ease of use and effectiveness make it worth the investment against cyber threats.
IT manager at Lab Golf4.5I use Symantec Endpoint Security Enterprise for our small business's email and network virus scanning needs. The valuable endpoint protection features keep our network secure, although it's a bit resource-intensive. We're considering Symantec Endpoint Security Complete for better fit.
Head of Information System at EEC4.5Symantec Endpoint Security Enterprise provides a secure and stable solution for antivirus checks, with its alert feature being easy to control. However, the dashboard needs improvement. We haven't considered other solutions, and it works with other cloud providers.
Information Technology System Administrator II at a government with 51-200 employees3.5We primarily use Symantec Endpoint Security for its strong endpoint protection capabilities, including system scans and remediation. It excels in security but faced issues with relicensing and compatibility with some legacy software, while Intune offers better device management.
Global Lead IT Security Analyst at Hoerbiger Company3.5We use Symantec Endpoint Security Enterprise for all endpoint systems due to its effective antivirus scanning with IPS, but it needs enhancements in speed, threat coverage, usability, and integration with AI for better scalability and IoT security.
Senior System and cyber security administration at Tankeenhr4.0Symantec Endpoint Security Enterprise is useful for managing and securing servers and devices against malware and viruses. However, it is not user-friendly, with internal issues and slow scans, and mistakenly identifies my company's in-house applications as threats.