We performed a comparison between Kaseya IT Center and PRTG Network Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."It is a product that is very easy to learn."
"The solution's technical support is good."
"The real-time monitoring feature in PRTG is invaluable to me"
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."
"The installation is not that complex."
"It is nice to have one place where all the information is right there in front of us."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"The inventory of the device should be improved."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"It would be nice if it gave us alerts via Gmail or SMS message."
Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Kaseya IT Center is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Kaseya IT Center is most compared with Tanium, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager.
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