Nagios XI vs PRTG Network Monitor comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 29, 2023

We compared Nagios XI and PRTG Network Monitor across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. PRTG Network Monitor customers like its user-centric approach, straightforward reporting, and customizability.

  • Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. PRTG Network Monitor could improve its performance and resource efficiency. Other pain points include usability and cross-platform compatibility.

  • Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. PRTG Network Monitor received mixed reviews for its customer service. Some users commended the support team’s prompt service, while others reported slow response times and noted the lack of remote session support.

  • Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. PRTG Network Monitor’s setup isn’t considered to be overly complex. Deployment times may vary depending on the environment's complexity and device count.

  • Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. PRTG Network Monitor is deemed reasonably priced and cheaper than its competitors.

  • ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Users said that PRTG Network Monitor has proven to save time and money through automation and proactive support.

Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. PRTG Network Monitor is regarded as a simple, user-friendly, and cost-effective solution, but users would like to see improvements in performance, documentation, integration, and technical support.

To learn more, read our detailed Nagios XI vs. PRTG Network Monitor Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Q&A Highlights
Question: Can PRTG be used to monitor Oracle SOA suite components or should we choose Nagios instead?
Answer: PRTG is quite basic for this type of application monitoring, it'll give you some general metrics but what you're asking for is better done with Nagios, though its architecture and the information it provides won't give you the best metrics either. In this case your safest bet would be Zabbix, although both Nagios and Zabbix will steal a lot of your time until you can tune them to the detail level you're expecting, since neither count on "professional" plugins like the one ZenOSS can give you, but of course that's gonna cost a hole in your company's wallet.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

More Juniper Mist Premium Analytics Pros →

"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code.""Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping.""The most valuable feature is the monitoring of processes.""Nagios XI is stable.""Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want.""The installation is no problem. I've installed Nagios several times.""The dashboard allows you to see what's going on in the overall system.""The solution has a lot of plugins and scripts integrated with it."

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"Stable and scalable network monitoring tool. Installation is simple and straightforward.""PRTG has improved our visibility and response time to issues related to remote sites.""It is great for service level agreements and can comply fully with internet monitoring or any interface.""Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software""There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly.""The installation is not that complex.""Stability-wise, I rate the solution a ten out of ten.""The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."

More PRTG Network Monitor Pros →

Cons
"The Wi-Fi side needs improvement."

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"We'd like to see more integration capabilities.""The Configuration Wizard needs improvement, because not all vendors are present.""The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors.""The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them.""The reporting structure could be more streamlined.""I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere.""It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure.""The scalability of Nagios XI is scalable. However, it is not easy to do."

More Nagios XI Cons →

"Users need to buy the more expensive licenses if they expect to be able to scale.""Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers.""The inventory of the device should be improved.""I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud.""Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of""PRTG's application monitoring sensor is not strong.""The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark.""The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."

More PRTG Network Monitor Cons →

Pricing and Cost Advice
Information Not Available
  • "The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily."
  • "You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
  • "For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
  • "We are using the free version of this solution."
  • "This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years."
  • "The licensing fees for this solution are approximately $3,000 USD per year."
  • "The pricing is high with separate licensing for the product and support."
  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • More Nagios XI Pricing and Cost Advice →

  • "Licenses are very expensive, so I would like to see cheaper licensing."
  • "If you're looking for a cost effective software I’d suggest this product."
  • "Sensors on free version can run out quick."
  • "The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
  • "When you buy PRTG, everything comes in one bundle. Licensing is very easy."
  • "The price was pretty good, very competitive."
  • "The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
  • "On a yearly basis, I believe it's between £1,200 and £1,500."
  • More PRTG Network Monitor Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Answers from the Community
    Anonymous User
    it_user384900 - PeerSpot reviewerit_user384900 (ENTERPRISE NETWORK : Team Leader: ICT Events Monitoring at a university with 1,001-5,000 employees)
    Vendor

    I have been given a project at work to compare PRTG and observer , is the any one with that kind of information , I need to prepare the document in a weeks time for system users . can you please assist if you have any kind of information .

    thanks

    it_user155127 - PeerSpot reviewerit_user155127 (Engineer with 51-200 employees)
    Vendor

    Hi,

    I've no experience with PRTG, but you can find that on their site:
    http://www.paessler.com/oracle_monitoring

    I used to practice some time ago Nagios, on Linux boxes with web Logic, and
    it adapted well to our needs.

    I'm no longer experimenting with supervision tools as i switched to backup and
    storage.

    Regards
    E.Boutang

    it_user70647 - PeerSpot reviewerit_user70647 (Works)
    Vendor

    PRTG is a network monitoring tool that uses SNMP protocol. You can configure weblogic server to use SNMP protocol to communicate with PRTG using agents.

    The same thing for Oracle ESB, by enabling SNMP traps in the Oracle Servcie bus.

    I think your business requirement as well as budget, will determine which
    monitoring tool you can use.

    I think all network monitoring tools, using SNMP traps, can do the job. Any SW or applications can build an SNMP traps to communicate with the monitoring tool.

    You can consult Oracle's manuals for more details.

    I hope this will be helpful.
    All the best,

    Ashraf Galal

    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:It is an open-source platform with valuable features for performance and stability.
    Top Answer:I don't deal with the licensing aspect of the product.
    Top Answer:The product's stability could be even better.
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low… more »
    Comparisons
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

    Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

    With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

    Nagios XI Benefits and Features

    Some of the benefits and top features of using Nagios XI include:

    • Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.

    • Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.

    • Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.

    • Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.

    • User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.

    • Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.

    • Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

    Reviews from Real Users

    Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

    David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

    An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about Juniper Mist Premium Analytics
    Learn more about Nagios XI
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    Information Not Available
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider32%
    Manufacturing Company24%
    Financial Services Firm12%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company9%
    Financial Services Firm5%
    Government5%
    REVIEWERS
    Comms Service Provider14%
    Financial Services Firm11%
    Manufacturing Company9%
    Construction Company8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company9%
    Government6%
    Financial Services Firm4%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business39%
    Midsize Enterprise27%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise53%
    Large Enterprise35%
    REVIEWERS
    Small Business47%
    Midsize Enterprise17%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise54%
    Large Enterprise29%
    Buyer's Guide
    Nagios XI vs. PRTG Network Monitor
    March 2024
    Find out what your peers are saying about Nagios XI vs. PRTG Network Monitor and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Nagios XI is ranked 8th in Cloud Monitoring Software with 54 reviews while PRTG Network Monitor is ranked 7th in Cloud Monitoring Software with 96 reviews. Nagios XI is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Nagios XI is most compared with Zabbix, Nagios Core, Icinga, Wireshark and SCOM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, ManageEngine OpManager and Fortinet FortiSIEM. See our Nagios XI vs. PRTG Network Monitor report.

    See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.