We performed a comparison between JumpCloud and Tools4ever HelloID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The solution is stable."
"The product enables device management."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"Now we can easily control who has access to which client or client application."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"I would like to see some support for printers, especially network printers, through the application."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
Earn 20 points
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while Tools4ever HelloID is ranked 25th in Single Sign-On (SSO). JumpCloud is rated 8.6, while Tools4ever HelloID is rated 9.8. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Tools4ever HelloID writes "A flexible solution for application management, and facilitated centralization of our IAM". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas Tools4ever HelloID is most compared with Microsoft Entra ID, Okta Workforce Identity, Microsoft Entra External ID and Imprivata OneSign. See our JumpCloud vs. Tools4ever HelloID report.
See our list of best Single Sign-On (SSO) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best ZTNA as a Service vendors.
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