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OneLogin vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin
Ranking in Single Sign-On (SSO)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (4th)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
18th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of OneLogin is 2.8%, up from 2.0% compared to the previous year. The mindshare of Tools4ever HelloID is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.8%
Tools4ever HelloID1.3%
Other95.9%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OneLogin is a great password management solution that adds security to all our business applications and consolidates password management, saving time and costs."
"The solution's ability to save and manage of all my passwords is great."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"Since implementing OneLogin, I have been seeing a significant reduction in login-related support tickets, approximately a 30% decrease."
"Around 30 to 40 percent of time is saved since using OneLogin, and the error has been reduced because a single login manages all the applications, significantly cutting down on errors."
"OneLogin has had a very positive impact on our organization, especially in terms of efficiency and security."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"Overall, it not only strengthens security but also simplifies the access management process, making daily operations more efficient and manageable."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
 

Cons

"In terms of support, while the overall experience is good, sometimes response times for more complex issues can be a bit slow."
"The tool must be made more robust."
"If not, I don't think that's a product that should be released for Mac because you can't do patching and postpone the patching just because they still haven't figured out their tool."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"OneLogin can be improved by making the initial setup and configuration process simpler, especially for teams like mine that are new to identity and access management."
"OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online."
"In terms of OneLogin, integrations or the integration list could be improved."
"The pricing could be reduced to make OneLogin more effective."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"Surprisingly expensive given the price of on-premise solutions."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The price of the licensing is fine."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
9%
Manufacturing Company
8%
University
8%
Outsourcing Company
16%
Construction Company
14%
Government
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business125
Midsize Enterprise30
Large Enterprise66
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
During implementation, there were not many features that I remember not using in practice. Mostly, there were certain APIs that we were experimenting with earlier but did not use, so we created cus...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is to enforce workforce identity, and we implemented this in Malaysia's biggest retail client, so all of their employees' applications can be securely accessed through...
What advice do you have for others considering OneLogin by One Identity?
When I am working in OneLogin on a normal day or week, the first thing I typically do in the platform is handling SSO configurations, so I add applications and interact with application stakeholder...
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Also Known As

OneLogin Workforce Identity
HelloID
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Willis Independent School District, David Douglas School District
Find out what your peers are saying about OneLogin vs. Tools4ever HelloID and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.