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JumpCloud vs RSA Authentication Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (10th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
RSA Authentication Manager
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
Authentication Systems (16th)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"Content filtering is the most useful feature of iboss."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Its initial setup was straightforward."
"It was a very easy product to install. It can be deployed very fast."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment."
"The most valuable feature is the ability of the product to integrate all applications."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"The single sign-on feature is the most important."
"The technical support has been great; their service is perfect."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"I have found RSA Authentication Manager to be scalable."
"The most valuable feature is the SecurID."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The endpoint-type solution is an area that needs some improvement."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"They went through a tough year this year with infrastructure and having some large outages."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems."
"We are not planning on using the solution in the future."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
"We found technical support was not very responsive to our requests for assistance."
"The product's capabilities to protect cloud environments need improvement."
"My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"Perhaps parts of the user interface should become more intuitive."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The cost was around $5 per user per month."
"The solution is pretty expensive."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
6%
Comms Service Provider
17%
Computer Software Company
10%
Construction Company
7%
Financial Services Firm
7%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the impor...
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications co...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It'...
 

Also Known As

iBoss Cloud Platform
Resmo
ACE/Server
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Find out what your peers are saying about JumpCloud vs. RSA Authentication Manager and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.