We performed a comparison between Jira and PTC Integrity based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the structure, functionality, and how Jira handles the tickets most valuable."
"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"Provides good output and is user-friendly."
"Scaling the product wouldn't be difficult."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
"With the help of Jira, tasks are less likely to remain stagnant for a long time. We always see them somewhere on the board."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"I have found the tracking, project and task management most valuable in this solution."
"It's a good tool to manage software versions, update the status, and manage tasks."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"PTC Integrity has good stability."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"We found the requirement management and the version control features to be the most useful for our client."
"Complete traceability as per process requirements."
"The tool is quite structured and has a good command set."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"In terms of improvement, I think Jira (Jira Agile, specifically) can be made more user-friendly. Most of the time, when people are somewhat used to the process, they find it easy to work with. But the thing is, if I want to create a sprint, I'd like the ability for it to come out like a kind of board or something like that. For example, they could offer something like a wizard for users who want to quickly create a sprint on the spot with a few clicks. I think that could be useful."
"It would be very practical if you can more freely reach the information that is already inside the system. Currently, we have to buy add-ons for it. There is a lot of information in the Jira system that you can handle only through add-ons. You cannot reach such information on your own. If you want to use this information, which is already in the system, you have to buy some add-on to use. For example, information about how much time an assignee is spending on a ticket is there in the system, but you cannot access it without an add-on. JQL is a very good way to reach the data inside Jira. If we can reach more objects, even through JQL, it would be great."
"One thing that I don't like about Jira is that when you do an export, it only allows a thousand issues. So the export feature needs to be better."
"What could be improved is the migration between the testing and production environments. This could be automated somehow as the manual transfer of certain workflows and functionalities is very time consuming right now."
"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."
"The sprint-related graphics need to be improved."
"We'd like to see more collaboration tools implemented within the product itself."
"I have noticed a problem with Jira in the Philippines. In the Philippines, there are only a few companies that offer local support, which is alarming."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"I would like to see better integration from the architectural side."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"There are not enough reports. People would like to see something similar to what is available in JIRA."
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 243 reviews while PTC Integrity is ranked 12th in Application Lifecycle Management (ALM) Suites with 10 reviews. Jira is rated 8.0, while PTC Integrity is rated 7.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of PTC Integrity writes "A flexible tool which you can bend and reformat in many ways ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and Rally Software, whereas PTC Integrity is most compared with Codebeamer, Polarion ALM, Microsoft Azure DevOps, IBM Rational ALM and Jama Connect. See our Jira vs. PTC Integrity report.
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