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Jira vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
280
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 12.3%, down from 22.2% compared to the previous year. The mindshare of PTC Integrity is 3.9%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira12.3%
PTC Integrity3.9%
Other83.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is pretty good and is geared towards those with multiple teams who are using it for the same purposes as us."
"The JIRA user interface looks great; it's an overall good experience, very intuitive and self-explanatory, and it's beneficial overall."
"Jira is easier to configure than other platforms like DevOps, is fairly easy to learn so long as you dedicate some time to it, and is easier to use than other solutions."
"With Jira, you get what you input, in terms of your data; for me, I get what I need out of it."
"The most valuable feature is the feature of assigning, because whenever I have an issue, Jira doesn't stop at just letting me describe the issue; I can also assign the issue to a developer who gets notified about it, updates the status after working on it, and reverts back to me through the same platform, which really avoids a lot of communication over email and phone."
"They provide technical assistance; whenever you need something technical, they are quick to respond."
"The board has been a very valuable feature because it can be very simple for teams that are not technical. It can also be highly technical and have lots of data for teams that are technical. So we use it for both instances."
"The most valuable features are that it is good for tracking the issues and it provides for the usage of Confluence."
"The solution is flexible in terms of customization, you can bend and reformat it in many ways, and you can also customize the APIs and public functions."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"PTC Integrity has good stability."
"It's a good tool to manage software versions, update the status, and manage tasks."
"We found the requirement management and the version control features to be the most useful for our client."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
 

Cons

"From a very software-centric or a lead developer standpoint, there should be the ability to work at multiple levels."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that."
"I am unable to query based on the subtask and link by issue."
"There needs to be a way to export a user story."
"​I would like integrated requirements management, so we do not have to buy plug-ins for JIRA, since it was hard to get requirements management for it.​"
"When I was managing projects that started from epics and moved to multiple tasks, I found that the integration of epics and user stories could have been a little easier."
"What could be improved is the migration between the testing and production environments. This could be automated somehow as the manual transfer of certain workflows and functionalities is very time consuming right now."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"Scalability is a little difficult because the product gets slower as it's scaled."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"You can use it for things from the previous decade. After 2010, whatever you want to do in terms of programming is very unusable."
"Overall, we are not very happy with PTC Integrity."
"I would like to see better integration from the architectural side."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"I am writing this review because I don't think there's a fair portrayal online of how cumbersome the GUI is, and how difficult the software is to use."
"I would like to see better integration from the architectural side."
 

Pricing and Cost Advice

"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
"Jira is expensive and a lot of people are choosing DevOps because they are cheaper, open-source, easy to use, and have basic licenses. Jira should decrease its price to be more competitive."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"We have a corporate license, and it is probably based on the number of people."
"There are other solutions that are free making this solution seem expensive in comparison."
"The ballpark figure is about $100 a month."
"The tool's pricing is reasonable."
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
9%
Computer Software Company
7%
Government
7%
Manufacturing Company
24%
Computer Software Company
13%
Healthcare Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise57
Large Enterprise150
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity s...
 

Also Known As

Jira Software
MKS
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
TRW Automotive
Find out what your peers are saying about Jira vs. PTC Integrity and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.