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Jama Connect vs Jira comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Ranking in Application Requirements Management
5th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
284
Ranking in other categories
Project Management Software (1st)
 

Mindshare comparison

As of November 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.3%, down from 4.1% compared to the previous year. The mindshare of Jira is 11.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.4%
Jama Connect3.3%
Other85.3%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Principal Consultant at Contribyte
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"Jama helped our employees, mostly software engineers, to be more aware of where the requirements are and how to determine them, making the visibility more clear so we can better fulfill international standards in our line of work."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"Provides suitable tools for managing regulatory requirements."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"This solution covers almost all of the types of uses that we have, from an Agile perspective, and all of our requirements are supported by it."
"Jira is very useful for project management for internal projects."
"Excellent documentation and support."
"We are able to track the development work for a particular story or set of stories through the Kanban board easily."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"For QA, the most interesting for me are boards, backlog, and filters."
"The informatics is the most valuable feature. It captures what we need."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
 

Cons

"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"The user interface could be modernized and the product lacks project management functionalities."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"The solution is expensive."
"I think that there is some ease of use that could be brought in to improve certain things."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"Technical support could be improved. When you submit a ticket, it can take two or three rounds before you get what you're looking for."
"There is a steep learning curve for administration. While the tool is fairly easy for our users to understand and use, what it takes to set up the system to make it easy for end users is fairly complex."
"The solution's stability could be improved, and it could be made more robust."
"In order to enhance adoption in small and medium businesses, the cost should be improved."
"I think the automation feature needs to be more user-friendly because not everybody knows about coding."
"I wish the whole workflow process was easier to set up."
 

Pricing and Cost Advice

"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"The cost seems very competitive with other offerings."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The basic price of Jira is reasonable, but for each plugin, we have to keep paying more. When you add it all up, it can be expensive. The main problem we face is we are forced to purchases plugin licenses for users who are not going to use them. For example, we have Jira licenses for approximately 450 people but if we only want a purchase a plugin for few people it is mandatory to buy the license for the 450 people who have Jira licensees. This is a problem because sometimes we need plugins for the product manager or for people in charge of the report, not everyone. For us, it can be very expensive in the end, they should alter this policy to allow plugins for only a set number of licenses."
"We had a perpetual license but have changed to a subscription."
"The ballpark figure is about $100 a month."
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
29%
Healthcare Company
8%
Government
6%
Comms Service Provider
5%
Manufacturing Company
15%
Outsourcing Company
12%
Financial Services Firm
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise60
Large Enterprise155
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira is a good tool and it is not that expensive. The setup cost is pretty straightforward and the onboarding is smooth.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Jama Connect vs. Jira and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.