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Jama Connect vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Ranking in Application Requirements Management
4th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Project Management Software (1st)
 

Mindshare comparison

As of July 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.9%, up from 2.4% compared to the previous year. The mindshare of Jira is 20.5%, down from 24.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jama Connect is a good tool for the entire software development cycle."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"We use Jama Connect mainly for requirements management."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"The user experience is better than the competition."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"Perfect for keeping track of large amounts of bugs, tasks queries and releases for fixes."
"The adaptability of the Scrum and Kanban boards for other uses, with careful use of the customization features."
"The features on offer are great. It has everything we need."
"Its integration with Bitbucket, Confluence, and other things is most valuable."
"The UI is good. It's simple and not very complicated. It's very good for tracking."
"It handles all of the issues that we need it to do."
"The solution's most valuable features revolve around the dashboard view, which has a burndown chart indicating progress."
 

Cons

"There are delays sometimes from the Jama Connect team in resolving issues."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"The initial setup could be better, it's complicated."
"There are some security concerns with Jama Connect, including two-factor enablement."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"The help desk and services management features are in need of improvement."
"It should be less expensive."
"Sometimes the solution doesn't communicate well with other platforms. It's quite difficult to integrate things and make the data flow from A to B, to Jira, and then back to other areas."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"I would like to see test execution modules."
"Could be more stable with more integrations."
"Of course, the price could always be cheaper."
"We'd like to see more collaboration tools implemented within the product itself."
 

Pricing and Cost Advice

"Jama Connect is a little pricy."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"The cost seems very competitive with other offerings."
"The price of Jira could be lower."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"We have a corporate license, and it is probably based on the number of people."
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
"The price of the solution could be lower."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
9%
Aerospace/Defense Firm
8%
Computer Software Company
7%
Educational Organization
28%
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that include...
What is your primary use case for Jama Connect?
I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Jama Connect vs. Jira and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.