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Jama Connect vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
10th
Ranking in Application Requirements Management
3rd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Ranking in Application Requirements Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
284
Ranking in other categories
Project Management Software (1st)
 

Mindshare comparison

As of June 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.7%, up from 3.7% compared to the previous year. The mindshare of Jira is 11.0%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.0%
Jama Connect3.7%
Other85.3%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Jama Connect mainly for requirements management."
"I can say that we enjoy Jama Connect."
"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."
"Jama Connect is a good tool for the entire software development cycle."
"The user experience is better than the competition."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"Its agile support is fantastic!"
"Excellent documentation and support."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"Dashboard possibility JQL query Workflow management."
"The most valuable feature of the solution is the ease of replication of tickets."
"Jira improved our team collaboration by providing visual visibility and transparency. Everyone could see what tasks were being worked on and the progress made. The development team updated task statuses, making tracking progress and planning sprints easy. If there were any impediments or challenges, we addressed them. This process helped us track our progress."
"We've seen a benefit from the tracking of the release sizes and their status, it's very clear and simple, and the UI for Jira is easy to understand."
"The most valuable feature is its flexibility."
 

Cons

"The solution is very software-centric, and its validation piece is not time-efficient at all."
"We did have some issues of scalability issues early on. I believe we pushed the envelope on numbers of test cases, and did suffer some performance issues, and outages in effect."
"There are some security concerns with Jama Connect, including two-factor enablement."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"The initial setup is a bit complex."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"I believe one of the weak points is the reporting side."
"The user interface and views on different devices should be improved."
"There are a few things that are not right with Jira though."
"Adding applications is very expensive."
"Could offer an improved user experience."
"The CACD solutions on JIRA has some plugins, but they are not easily understandable or workable."
"The performance and stability are visibly degrading since the database has been growing every year."
"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."
"I think the automation feature needs to be more user-friendly because not everybody knows about coding."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The ballpark figure is about $100 a month."
"The license is yearly. It is a large, long-running program."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"The price of Jira could be lower."
"I think the starter pack of three users, up to five users, is free. So you can try it out."
"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"We have an enterprise license that includes cloud service and support."
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Top Industries

By visitors reading reviews
Manufacturing Company
29%
Healthcare Company
8%
Aerospace/Defense Firm
6%
Government
5%
Manufacturing Company
17%
Financial Services Firm
13%
Construction Company
10%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business109
Midsize Enterprise60
Large Enterprise152
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
In terms of pricing and setup cost, my experience with the pricing and licensing of Jira was generally positive, especially compared to the operational value it provides for project management and ...
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Jama Connect vs. Jira and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.