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Jira vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
7.2
OpenText Functional Testing automates tasks, reducing testing time and costs, yielding significant long-term ROI and system compatibility.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
6.1
OpenText Functional Testing support is mixed, with responsive service but potential delays and escalations for technical issues.
I did not face any issues with stability or upgrades.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.1
OpenText Functional Testing scales well with planning, though browser support and licensing issues require attention for seamless integration.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
6.6
OpenText Functional Testing is generally reliable, but occasional stability issues arise, influenced by machine specs and implementation methods.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
OpenText Functional Testing needs enhancements in object identification, performance, cost, scripting support, mobile features, and open-source tool integration.
To improve Jira, maybe some AI features could be added.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
OpenText Functional Testing is costly but cost-effective due to robust capabilities and potential reductions in manual testing efforts.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
It's cheaper than Tricentis Tosca but more expensive than some others.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
OpenText Functional Testing provides extensive platform compatibility, strong object recognition, and robust automation frameworks enhancing diverse testing environments.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
The best features of OpenText Functional Testing include descriptive programming, the ability to add objects in the repository, and its ease of use for UI compared to other tools.
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st), Project Management Software (1st)
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
97
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (6th), Test Automation Tools (3rd)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 20.0%, down 23.9% compared to last year.
OpenText Functional Testing, on the other hand, focuses on Functional Testing Tools, holds 9.2% mindshare, down 9.4% since last year.
Application Lifecycle Management (ALM) Suites
Functional Testing Tools
 

Q&A Highlights

it_user573357 - PeerSpot reviewer
May 13, 2020
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
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Answers from the Community

it_user573357 - PeerSpot reviewer
May 13, 2020
May 13, 2020
On my experience you can do this but through Jenkins or Bamboo and ALM plugin, and send the outcomes to Jira , the plugin can execute standalone QTP script.
2 out of 17 answers
it_user431943 - PeerSpot reviewer
Dec 20, 2016
My apologies but my JIRA usage was very limited and I'm no longer working for the firm that was using it. Sent from my iPhone
it_user529569 - PeerSpot reviewer
Dec 20, 2016
On my experience you can do this but through Jenkins or Bamboo and ALM plugin, and send the outcomes to Jira , the plugin can execute standalone QTP script.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
19%
Financial Services Firm
15%
Computer Software Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the public repository when using Object Spy and adding objects, as it currently stor...
 

Also Known As

Jira Software
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: August 2025.
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