Jamf Connect vs JumpCloud comparison

JAMF and JumpCloud are both solutions in the ZTNA as a Service category. JAMF is ranked #14 with an average rating of 8.0, while JumpCloud is ranked #10 with an average rating of 8.4. JAMF holds a 1.8% mindshare in ZaaS, compared to JumpCloud’s 1.3% mindshare. Additionally, 100% of JAMF users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jan 25, 2026

Jamf Connect and JumpCloud compete in the identity management domain. JumpCloud often holds the advantage with its extensive feature set and comprehensive capabilities, although Jamf Connect is favored for its cost-effectiveness and robust support.

Features: Jamf Connect streamlines user authentication for macOS with single sign-on capabilities using cloud credentials. It supports password synchronization and integrates with various IDPs like Azure AD and Okta. JumpCloud provides a unified platform for directory services and device management, offering a single portal for managing credentials across multiple platforms. It excels in policy management, device patch management, and SSO integrations, supporting extensive cross-platform functionalities.

Room for Improvement: Jamf Connect could enhance its cross-platform capabilities and improve support for non-Apple ecosystems. It might also benefit from more intuitive deployment processes for complex environments. JumpCloud could refine its initial setup process to address the steep learning curve. Additional customization options in its policy management features could enhance its utility. Furthermore, expanding support resources could better assist users tackling complex integration issues.

Ease of Deployment and Customer Service: Jamf Connect stands out for its straightforward macOS integration, appealing to Apple-centric environments. Its customer service is noted for responsiveness. JumpCloud requires a more involved deployment due to its multi-OS integration but offers thorough support channels and resources for complex needs. This comprehensive support is beneficial for diverse IT infrastructures, balancing its steeper learning curve.

Pricing and ROI: Jamf Connect is cost-effective for Mac-focused spaces with a lower setup cost. Conversely, JumpCloud's higher initial expense is justified by its extensive support across various platforms. Its robust infrastructure provides a potentially higher ROI, especially for operations with diverse IT environments. The investment decision often depends on the specific platform needs and the breadth of the IT environment.

To learn more, read our detailed Jamf Connect vs. JumpCloud Report (Updated: December 2025).

Buyer's Guide

Jamf Connect vs. JumpCloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.6%, up from 1.5% compared to the previous year. The mindshare of Jamf Connect is 1.8%, down from 2.0% compared to the previous year. The mindshare of JumpCloud is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
iboss	2.6%
JumpCloud	1.3%
Jamf Connect	1.8%
Other	94.3%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Joost Van 'T Wout

Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.

Customizable and good password management but needs better user-level profile deployment

The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it We previously used Jamf Connect to synchronize local accounts with…

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"It was a very easy product to install. It can be deployed very fast."

"Its initial setup was straightforward."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

More iboss pros

"Jamf Connect is a pretty simple and straightforward tool overall."

"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."

"The solution is scalable."

"The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."

"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."

"It's connection with Azure is the most valuable. It is easy to deploy and connect."

"I would rate the product's scalability an eight out of ten."

"The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."

More Jamf Connect pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"The solution is stable."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

More JumpCloud pros

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Sometimes, obviously, there are bugs."

"The reporting feature needs improvement."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"The logs are an area with a shortcoming."

"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."

"Overall, there is a lack of consistent experience sometimes with some of their features."

"What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."

"The solution's UI could be more user-friendly for the setup process."

"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."

"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."

"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."

More Jamf Connect cons

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"JumpCloud can be improved in several areas."

"For improvement, the tool should introduce more customization options."

"I would like to see some support for printers, especially network printers, through the application."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."

"The visual tool and interface must be more fine-tuned."

More JumpCloud cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The pricing is good."

"I rate the cost as three out of ten, with ten being the highest."

"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."

"It's relatively inexpensive."

"The solution's price is reasonable."

"The pricing is definitely on the higher side."

"Jamf Connect has a yearly licensing cost, which is expensive."

"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."

"The cost was around $5 per user per month."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The solution is pretty expensive."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

18%

Financial Services Firm

14%

Insurance Company

Healthcare Company

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What is your experience regarding pricing and costs for Jamf Connect?

Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each devi...

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What needs improvement with Jamf Connect?

There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enro...

See all answers

What is your primary use case for Jamf Connect?

The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However,...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

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What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

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Compared 12% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

Jamf Connect

January 2026

Download Jamf Connect product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

Wandera, Wandera Private Access

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Wandera Threat Defense helps businesses ensure a productive workforce, by defending both managed and unmanaged devices against the full spectrum of mobile threats. The solution includes security protections on the device and in the network, allowing for effective and targeted policy actions against even the most sophisticated attacks. Wandera Threat Defense is powered by MI:RIAM, a leading threat intelligence engine that learns in real-time through signals from 425 million sensors around the globe.

JAMF

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

Jamf Connect vs. JumpCloud

December 2025

Free Report: Jamf Connect vs. JumpCloud

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