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Jamf Connect vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (10th)
Jamf Connect
Ranking in ZTNA as a Service
9th
Average Rating
9.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
JumpCloud
Ranking in ZTNA as a Service
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Identity Management (IM) (14th), Enterprise Password Managers (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Mindshare comparison

As of May 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Jamf Connect is 2.0%, up from 1.5% compared to the previous year. The mindshare of JumpCloud is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Joost Van 'T Wout - PeerSpot reviewer
Customizable and good password management but needs better user-level profile deployment
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it We previously used Jamf Connect to synchronize local accounts with…
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The console is cloud-based, which is something I really appreciate."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Its initial setup was straightforward."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"It was a very easy product to install. It can be deployed very fast."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Our primary use case for this product is DLP,"
"It is easy to integrate into any existing IT workflow."
"The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."
"I would rate the product's scalability an eight out of ten."
"The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"It's a good and stable tool, so you should use it if you have a need."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"I rate the stability of JumpCloud ten out of ten."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The solution is stable."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The product enables device management."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The reporting feature needs improvement."
"File integrity monitoring would be very advantageous as an additional feature."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"Jamf's support could be improved."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution’s technical support is bad and should be improved."
"The solution's UI could be more user-friendly for the setup process."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"The visual tool and interface must be more fine-tuned."
"I would like to see some support for printers, especially network printers, through the application."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It's relatively inexpensive."
"The pricing is definitely on the higher side."
"I rate the cost as three out of ten, with ten being the highest."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"The solution's price is reasonable."
"The pricing is good."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The cost was around $5 per user per month."
"JumpCloud's monthly license costs around $25 for the complete solution."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The solution is pretty expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
23%
Financial Services Firm
14%
Energy/Utilities Company
6%
Healthcare Company
5%
Computer Software Company
16%
Comms Service Provider
14%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What do you like most about Jamf Connect?
Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
What is your experience regarding pricing and costs for Jamf Connect?
Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each devi...
What needs improvement with Jamf Connect?
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enro...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
 

Also Known As

iBoss Cloud Platform
Wandera, Wandera Private Access
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Jamf Connect vs. JumpCloud and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.