Ixia Hawkeye vs New Relic comparison

Keysight Technologies and New Relic are both solutions in the Network Monitoring Software category. Keysight Technologies is ranked #83, while New Relic is ranked #8 with an average rating of 8.0. Keysight Technologies holds a 0.5% mindshare in NMS, compared to New Relic’s 1.5% mindshare. Additionally, 100% of Keysight Technologies users are willing to recommend the solution, compared to 94% of New Relic users who would recommend it.

Ixia Hawkeye

Read 4 Ixia Hawkeye reviews

1,047 Views
691 Comparison Views

100% willing to recommend

New Relic

Read 164 New Relic reviews

12,960 Views
2,981 Comparison Views

94% willing to recommend

Ixia Hawkeye

New Relic

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

New Relic and Ixia Hawkeye compete in the monitoring solutions category, with New Relic having an upper hand in data integration and usability, while Ixia Hawkeye is superior in network analysis.

Features: New Relic provides application performance monitoring, real-time analytics, and infrastructure monitoring, enabling digital operations insights. Ixia Hawkeye includes synthetic traffic generation, application path performance analysis, and tools crucial for network reliability. New Relic's extensive data source integration offers a holistic view, whereas Ixia Hawkeye provides detailed network insights.

Room for Improvement: New Relic could enhance network analysis features, improve cost efficiency, and simplify some advanced feature setups. Ixia Hawkeye could benefit from enhanced usability, more intuitive user interfaces, and expanded integration capabilities with external data sources.

Ease of Deployment and Customer Service: New Relic is known for its easy cloud-based setup and reliable customer support. Ixia Hawkeye involves more setup due to on-premise and hybrid models, offering customization but requiring more interaction for support. New Relic's cloud model allows quick deployment, whereas Ixia Hawkeye's model allows detailed network configuration and analysis.

Pricing and ROI: New Relic's pricing based on data volume can be high but is offset by its robust integration and analytics, providing significant ROI for broad visibility needs. Ixia Hawkeye offers cost-efficient options that ensure effective ROI focused on network performance testing.

To learn more, read our detailed Ixia Hawkeye vs. New Relic Report (Updated: December 2025).

Buyer's Guide

Ixia Hawkeye vs. New Relic

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ixia Hawkeye

Ranking in Network Monitoring Software

83rd

Ranking in IT Infrastructure Monitoring

63rd

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (6th)

New Relic

Ranking in Network Monitoring Software

8th

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

164

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Ixia Hawkeye is 0.5%, up from 0.2% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
Ixia Hawkeye	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our customer was happiest with the price of this product."

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"The feature I found most valuable is being able to design my queries. It's easy to design a query."

"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."

"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

"The best features in New Relic include its numerous API integrations and a good source of support."

"The pricing is pretty good."

"The stability of New Relic APM is very good."

More New Relic pros

Cons

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"The customization of tests and even the results can be improved."

"Improvements in network performance are essential."

"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."

"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

"The scalability can be improved."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."

"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."

More New Relic cons

Pricing and Cost Advice

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"It would be nice if we could buy it annually instead of monthly."

"This is an expensive tool."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"Pricing is better with New Relic APM than Dynatrace."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

10%

University

Performing Arts

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	65

Questions from the Community

Ask a question

Earn 20 points

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

New Relic is priced on the higher side. Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic, which resulted in moving to open-sourc...

See all answers

Comparisons

NETSCOUT nGeniusONE vs Ixia Hawkeye

Compared 17% of the time

DX Unified Infrastructure Management vs Ixia Hawkeye

Compared 13% of the time

ThousandEyes vs Ixia Hawkeye

Compared 12% of the time

Aurea CX Monitor vs Ixia Hawkeye

Compared 12% of the time

VMware Aria Operations for Applications vs Ixia Hawkeye

Compared 12% of the time

More Ixia Hawkeye Competitors

Dynatrace vs New Relic

Compared 10% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 4% of the time

More New Relic Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

January 2026

Download Ixia Hawkeye product report

Buyer's Guide

New Relic

December 2025

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

Keysight Technologies

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Sample Customers

EMA

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

Ixia Hawkeye vs. New Relic

December 2025

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