We performed a comparison between Ixia Hawkeye and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The stability of New Relic APM is very good."
"The versatility of the solution is its most valuable feature."
"It has given us better insight into the performance of the system."
"The Wi-Fi side needs improvement."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"The customization of tests and even the results can be improved."
"Improvements in network performance are essential."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"In the next release, I'd like to see a better pricing structure."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"I would like an infrastructure network that provides real-time views, showing the issues."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
Ixia Hawkeye is ranked 53rd in Network Monitoring Software with 4 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. Ixia Hawkeye is rated 9.2, while New Relic is rated 8.6. The top reviewer of Ixia Hawkeye writes "A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Ixia Hawkeye is most compared with ThousandEyes, Gigamon Deep Observability Pipeline, NETSCOUT nGeniusONE and SolarWinds NPM, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Ixia Hawkeye vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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