Instana Dynamic APM vs OpenText Real User Monitoring comparison

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Instana Logo
4,014 views|3,178 comparisons
81% willing to recommend
OpenText Logo
707 views|526 comparisons
55% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Instana Dynamic APM and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself.""The most valuable feature of Instana Dynamic APM is auto-instrumentation.""The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.""It's great for monitoring services and applications.""The overall capabilities are the most valuable.""With Instana, the interface and the UI are very simple to use.""The primary selling point of this product is its unparalleled transparency into the infrastructure.""With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."

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"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""Real User Monitor has improved our productivity.""The technical support is good at resolving issues.""The reporting feature is good for us.""Very easy to implement.""The most valuable feature is application performance monitoring.""The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

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Cons
"The integration could be improved with more plugins or open API.""While it is already quite good, there is room for improvement in terms of providing better functionality""Maybe log monitoring could be better.""New Relic has a better UI in terms of how it presents the data.""The solution's monitoring is pretty weak and should be improved.""We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good.""I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process.""The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."

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"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""Some issues with login errors.""This technology is considered to be older.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.""One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""We would like to see support for non-Windows environments."

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Pricing and Cost Advice
  • "Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
  • "Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
  • "The pricing is $1,200 per year which is a bit high compared to other vendors."
  • "The solution is less expensive than one of its competitors."
  • "It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
  • "The solution's pricing is comparable to other products."
  • "Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
  • More Instana Dynamic APM Pricing and Cost Advice →

  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
    Top Answer:Instana Dynamic APM is more affordable for small and medium-sized companies compared to AppDynamics and Dynatrace.
    Top Answer:They could improve the product’s dashboards and provide more dashboard options. Additionally, the server and database monitoring needs enhancement compared to other vendors.
    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Ranking
    Views
    4,014
    Comparisons
    3,178
    Reviews
    6
    Average Words per Review
    328
    Rating
    8.0
    Views
    707
    Comparisons
    526
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Learn More
    Overview

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company17%
    Manufacturing Company8%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm30%
    Manufacturing Company12%
    Government9%
    Computer Software Company8%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise42%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise8%
    Large Enterprise70%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,995 professionals have used our research since 2012.

    Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Instana Dynamic APM is rated 7.4, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, IBM Application Performance Management and Elastic Observability, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.