Instana Dynamic APM vs New Relic comparison

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25,046 views|19,375 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic's setup process varies depending on the number of devices being installed and some users needed professional services. On the other hand, Instana Dynamic APM is rated a ten out of ten for simplicity with a fast and easy setup that takes around 20 minutes and requires a previous Docker installation.
  • Features: New Relic offers scalability, accurate alerts, and a simple user interface with straightforward pricing. Meanwhile, Instana Dynamic APM provides real-time data generation, detailed application behavior monitoring, and dynamic detection capabilities. Both also have user-friendly GUIs and great dashboards.
  • Pricing: The cost of New Relic's setup is a worry for some users due to the monthly or yearly license fee and extra charges for additional features. Instana Dynamic APM's pricing is seen as fair, but one reviewer found it slightly expensive compared to other providers.
  • Service and Support: While some users have praised the technical support provided by New Relic, others have found it lacking in speed and accuracy. Meanwhile, Instana Dynamic APM has also had mixed reviews, with some users finding their customer service to be very good, while others have experienced issues with support, including longer resolution times.
  • ROI: New Relic's ROI received differing opinions from users. Instana Dynamic APM, on the other hand, has proven to be a lucrative investment for businesses.

Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.

To learn more, read our detailed Instana Dynamic APM vs. New Relic Report (Updated: September 2023).
734,678 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration.""Visually, it's very good. It provides everything needed for dynamic detection, which is very useful.""The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is.""It is a stable solution.""It's great for monitoring services and applications.""Its GUI is really good and it easy to understand for non-technical users."

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"The pricing is pretty good.""The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times.""What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring.""The versatility of the solution is its most valuable feature.""It has a simple initial setup.""The initial setup is straightforward. It is easy to track and easy to follow.""It offers helpful user metrics so we can learn more about the user experience.""You don't have to go through a list of 500 servers."

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"Maybe log monitoring could be better.""We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good.""The App Connect middleware does not integrate with or show corresponding sub nodes.""We'd always like to see additional functionalities.""The integration could be improved with more plugins or open API.""Its SLI and SLA features need improvement in setting up alerts."

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"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great.""The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process.""The solution only supports the cloud platform and not on-premises.""The scalability can be improved.""New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better.""One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability.""The solution needs to have staging.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."

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Pricing and Cost Advice
  • "Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
  • "The pricing is $1,200 per year which is a bit high compared to other vendors."
  • "The solution is less expensive than one of its competitors."
  • More Instana Dynamic APM Pricing and Cost Advice →

  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I rate the solution's pricing as six out of ten compared to AppDynamics. There are additional costs involved in transferring data.
    Top Answer:The solution's SLI and SLA features need improvement in setting up alerts. Also, the GUI for the SLA feature needs enhancement as well.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Average Words per Review
    Average Words per Review
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Learn more about Instana Dynamic APM
    Learn more about New Relic
    Sample Customers
    Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    Financial Services Firm22%
    Computer Software Company20%
    Manufacturing Company7%
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    Small Business20%
    Midsize Enterprise50%
    Large Enterprise30%
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise68%
    Small Business35%
    Midsize Enterprise29%
    Large Enterprise35%
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Instana Dynamic APM vs. New Relic
    September 2023
    Find out what your peers are saying about Instana Dynamic APM vs. New Relic and other solutions. Updated: September 2023.
    734,678 professionals have used our research since 2012.

    Instana Dynamic APM is ranked 18th in Application Performance Monitoring (APM) and Observability with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 34 reviews. Instana Dynamic APM is rated 8.0, while New Relic is rated 8.2. The top reviewer of Instana Dynamic APM writes "We can drill down and figure out what's going on with the application, but the API monitoring and user experience monitoring aspects could be better". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, IBM Application Performance Management, Elastic Observability and Prometheus, whereas New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and See our Instana Dynamic APM vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.